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TRU By Hilton Allen Dallas

2.5 star property

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Photo gallery for TRU By Hilton Allen Dallas

Lobby
Game room
Room, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free WiFi
Point of interest
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Gym
  • Air conditioning
  • Parking included
$86
includes taxes & fees
Oct 2 - Oct 3

Explore the area

View in a map
1553 N Central Expressway, Allen, TX, 75013
  • Allen Premium Outlets
    ‪17 min walk‬
  • Eagle Stadium
    ‪18 min walk‬
  • Allen Event Center
    ‪2 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(36 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(9 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed

9.4 out of 10
Exceptional
(85 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobilty & Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub (Mobilty & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

TRU By Hilton Allen Dallas

Allen hotel close to Allen Premium Outlets
Along with an outdoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and a front-desk safe are onsite. Housekeeping is available on request.
TRU By Hilton Allen Dallas offers 95 air-conditioned accommodations with iPod docking stations and hair dryers. 55-inch flat-screen televisions come with premium digital channels and Netflix.

This Allen hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

TRU By Hilton Allen Dallas features an outdoor pool and a fitness center. Wired and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers coffee/tea in a common area, complimentary supervised childcare, and a front-desk safe. Complimentary self parking is available on site, along with a car charging station.

TRU By Hilton Allen Dallas is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Free supervised activities for children
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • iPod dock
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 165 lbs per pet)
An off-leash area is available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 1.00 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU By Hilton Allen Dallas Hotel
TRU By Hilton Allen Dallas Allen
TRU By Hilton Allen Dallas Hotel Allen

TRU By Hilton Allen Dallas Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 576 out of 793 reviews
Rating 8 - Good. 134 out of 793 reviews
Rating 6 - Okay. 45 out of 793 reviews
Rating 4 - Poor. 21 out of 793 reviews
Rating 2 - Terrible. 17 out of 793 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Luisa

Stayed 2 nights in Jun 2025

10/10 Excellent

Iftikhar

Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience enjoyed
Stayed 3 nights in Jun 2025

8/10 Good

Kaitlyn

Business traveler, Traveled with family
Liked: Property conditions & facilities
We stayed here for a dance competition. Overall it met our needs, but our room had a smell and the AC unit was really noisy.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Cindy

Liked: Cleanliness, property conditions & facilities
Very comfy with a great breakfast offered - free coffee as well.
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Myrtle

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I like the cleanliness, and accessibility
Stayed 1 night in Jun 2025

10/10 Excellent

Taylor

Stayed 2 nights in Jun 2025

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed two nights to move our son and his girlfriend from Michigan to Texas as they start their new life together with their first jobs out of college. And this hotel was absolutely awesome, super clean, quiet, excellent service and amenities. We will be repeat guests when we come to visit. Thank you for making a huge moment in our families life so much easier and enjoyable! I wanted to add that we had a double queen bed the first night and then the second night we moved to a single king bed room. We checked out of the first room super early to get them moved into their apartment and you guys let us check into the second room at checkout so we didn't have to reload all of our luggage back into our car and then bring it all back in for our second night, we really appreciated that, it made everything a lot easier. Again, we will be repeat, frequent guests because of the outstanding service we received!
Stayed 1 night in Jun 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

corby

Nice
Stayed 2 nights in Jun 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice hotel. It’s right on the 75 access road, so depending on what time of day you are leaving you may be waiting a bit to turn The room was smaller than normal and really no closet. Breakfast was pretty good. I would stay there again.
Stayed 1 night in Feb 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an amazing place I love everything very nice and clean!!
Stayed 1 night in May 2025

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a king bed room and it was on the small side. The room itself was very clean. Bed was comfty, tv was large. The bathroom was very clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Mallori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick and easy. Front desk was exceptionally friendly and welcoming. Location was convenient and felt safe. Store and restaurants nearby.
Stayed 1 night in May 2025

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities
Cute and fun lobby. Good breakfast. Good gym. Comfy bed.
Stayed 1 night in May 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place! Good location, staff is friendly and rooms are clean
Stayed 3 nights in May 2025

10/10 Excellent

Cindy

Stayed 2 nights in May 2025

10/10 Excellent

Byria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing .. the staff was so friendly
Stayed 2 nights in May 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very modern. No extras there very minimal. Our problem was check in. We told the girl we did not want a room in the front of hotel. Its faces the freeway and very noisy she told us she did not have one ready and we need to come back in 1 1/2 hr. She gave us a key to a room to come back later. We came back and she gave us a key to a room on the freeway again!!!! She had to change it once more.
Stayed 1 night in May 2025

8/10 Good

BRENDA

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Review

We like the hotel except for the road noise.
Stayed 2 nights in May 2025

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

8/10 Good

Tom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and friendly place
Stayed 2 nights in May 2025