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Sheraton McKinney Hotel

3.5 star property

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Photo gallery for Sheraton McKinney Hotel

Lobby
Meeting facility
Exterior
Hypo-allergenic bedding, down comforters, in-room safe, desk
Hypo-allergenic bedding, down comforters, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Laundry

Explore the area

Map
1900 Gateway Boulevard, McKinney, TX, 75070
  • Medical City McKinney
    ‪15 min walk‬
  • Allen Premium Outlets
    ‪5 min drive‬
  • Allen Event Center
    ‪6 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪34 min drive‬

Room options

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Hearing Accessible)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Hypo-allergenic bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

Sheraton McKinney Hotel

3.5-star McKinney hotel with 1 restaurants, connected to the convention center
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sheraton McKinney Hotel offers 187 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Sheraton McKinney Hotel features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center. Event facilities measuring 7632 square feet (709 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and a garden. A complimentary area shuttle within 5 mi is available for guests. Onsite self parking is complimentary.

Sheraton McKinney Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Sweetwater Bar and Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sweetwater Bar and Grill

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (7,632 square feet of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Elevator (42 inch wide door)
  • Grab bar in bathtub (24 inches high)
  • Grab bar near toilet (33 inches high)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 20 to May 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00
  • 0.588 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 per person
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from April to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton McKinney Hotel
Sheraton McKinney
Sheraton McKinney Hotel Hotel
Sheraton McKinney Hotel McKinney
Sheraton McKinney Hotel Hotel McKinney

Sheraton McKinney Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 688 out of 1001 reviews
Rating 8 - Good. 182 out of 1001 reviews
Rating 6 - Okay. 55 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

SILVIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean convenient accessible
Stayed 1 night in Feb 2025

6/10 Okay

Ore

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I got charged more than what I was told I’d get charged and when I asked the lady at the front desk why that happened. She was beating around the bush about the charge. She first said it was because I booked it from a third party website. And then she changed her mind and said it is for incidentals and when I want to get snacks or breakfast. They already charged me for the overpriced breakfast which they didn’t inform of either. The guy from the night before simply said “breakfast is available “ and didn’t mention you have to pay for it. So now I got charged for some incidental that she said I would get refunded but I never did and I also got the hidden fee of breakfast. Will make sure to not book at Sheraton again.
Stayed 1 night in Feb 2025

8/10 Good

Ivan

Business traveler, Traveled with family
Liked: Amenities
Very nice
Stayed 1 night in Jan 2025

10/10 Excellent

Demarcus

Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice!
Stayed 1 night in Nov 2024

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable stay

The best sheets! So silky.
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really liked the room space and furnishings.
Stayed 1 night in Jan 2025

10/10 Excellent

Jack

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar is awesome
Stayed 1 night in Jan 2025

6/10 Okay

JAMES

Stayed 2 nights in Jan 2025

10/10 Excellent

Blake

Stayed 1 night in Dec 2024

6/10 Okay

Jennifer

Traveled with family

Keep driving!

The lobby, dinning area, and fitness center were nice and bright. The hotel is old, the entrance is not lit up or inviting at all. It looks like the back door. The guest parking side is much more inviting, but it’s a long walk. Staff is very nice, but the rooms are old. We stayed during the ice storm and couldn’t get the room to cool off at all. The hotels heat was on and it was apparent that you were getting heat in your room no matter what. As far as I could tell, they do not offer queen beds only double. And those double beds are tiny! There’s no was a couple could sleep in a double. They’re located just off the freeway, however, the access is ridiculously difficult to get to if you’re coming from the north or west. Overall I’d give 2 stars and NOT stay there again.
Stayed 2 nights in Jan 2025

2/10 Terrible

Ronette

Business traveler
Disliked: Staff & service
Trip was canceled due to weather, was told Sheraton would not refund stay by hotels.com. Refund Policy is terrible.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vary clean!
Stayed 4 nights in Jan 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!

10/10 Excellent

Bruce

Liked: Amenities, property conditions & facilities
My favorite place to stay… I can’t say anything negative about this place.. Always great staff!! Clean comfy rooms!! Bathrooms are roomy and very stylish …. Great price for what you get… Sheraton is nbr-1 in my books !!
Stayed 2 nights in Jan 2025

2/10 Terrible

April

Stayed 1 night in Jan 2025

10/10 Excellent

Marcin

Liked: Cleanliness
Great
Stayed 2 nights in Jan 2025

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Dec 2024

10/10 Excellent

Rebecca S

Traveled with family
Liked: Amenities
Clean and comfortable! Would stay again!
Stayed 1 night in Dec 2024

10/10 Excellent

Arab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues

10/10 Excellent

Andre

Traveled with family
Stayed 1 night in Dec 2024

2/10 Terrible

Jeremy

Stayed 1 night in Nov 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

LeAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeremie

Stayed 1 night in Dec 2024