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Hyatt Place Dallas/Rockwall

3.0 star property

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Photo gallery for Hyatt Place Dallas/Rockwall

Front of property - evening/night
Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers
Room, 1 King Bed with Sofa bed (Specialty) | 1 bedroom, premium bedding, in-room safe, desk
Lobby
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
1600 La Jolla Drive, Rockwall, TX, 75087
  • Lake Ray Hubbard
    ‪1 min walk‬
  • The Harbor Rockwall Mall
    ‪15 min walk‬
  • Texas Health Presbyterian Hospital Rockwall
    ‪2 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪39 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(67 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible (2 Queen Beds with Sofa bed, Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, Accessible (2 Queen Beds with Sofa bed, Shower)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub (2 Queen Beds with Sofa bed)

1 bedroom, premium bedding, in-room safe, desk

Room, Accessible, Bathtub (2 Queen Beds with Sofa bed)

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Dining room

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed, Accessible (Shower)

9.8 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds with Sofa bed)

1 bedroom, premium bedding, in-room safe, desk

Room (2 Queen Beds with Sofa bed)

9.2 out of 10
Wonderful
(32 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

Room, 1 King Bed with Sofa bed (Specialty) | 1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed (Specialty)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Tru By Hilton Rockwall Dallas, TX

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (1002)
$122 nightly
The price is $122 total
includes taxes & fees
Tru By Hilton Rockwall Dallas, TX

About this property

Hyatt Place Dallas/Rockwall

3-star Rockwall hotel steps from Lake Ray Hubbard
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Change of towels is available on request.
Hyatt Place Dallas/Rockwall offers 100 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Rockwall hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hyatt Place Dallas/Rockwall features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a 24-hour business center, 2 meeting rooms, and coworking spaces. This business-friendly hotel also offers a picnic area, coffee/tea in a common area, and laundry facilities. Complimentary uncovered self parking is available on site, along with a car charging station.

Hyatt Place Dallas/Rockwall is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM.
Hyatt Place Dallas/Rockwall has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Coworking space

Outdoors

  • Firepit
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities will be closed during October, November, December, January, February, and March:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Dallas rockwall
Hyatt Dallas Rockwall Rockwall
Hyatt Place Dallas/Rockwall Hotel
Hyatt Place Dallas/Rockwall Rockwall
Hyatt Place Dallas/Rockwall Hotel Rockwall

Hyatt Place Dallas/Rockwall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 617 out of 894 reviews
Rating 8 - Good. 142 out of 894 reviews
Rating 6 - Okay. 56 out of 894 reviews
Rating 4 - Poor. 31 out of 894 reviews
Rating 2 - Terrible. 48 out of 894 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Diane

Liked: Cleanliness, staff & service
Disliked: Room comfort

Awful bed

The lumpiest bed ever. It was extremely soft, which we could deal with, but it was like the mattress was shredded and sheets put over it.
Stayed 1 night in Mar 2025

10/10 Excellent

Kasey

Stayed 1 night in Mar 2025

2/10 Terrible

travis

Disliked: Staff & service, amenities, property conditions & facilities
So my Flight was delayed getting into the city. I called the front desk and ask for a late check in. They told me there was nothing they could do and I would lose my reservation. I had to call expedia for help they would not do anything to work with expedia. Expedia came up with the suggestion to have someone check in for me. The front desk then made me hold forever and said that I could not add someone to the reservation. they finally changed my reservation. I would not stay here or any other hyatt place again. Also, half the towels had stains on them.
Stayed 2 nights in Mar 2025

8/10 Good

Artemio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place
Stayed 5 nights in Mar 2025

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rockwall Gem

Everything was clean and inviting. Staff was friendly and helpful. Very easy access to everything.
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing unique. Good value. Clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Cody

Stayed 1 night in Mar 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. But customer service here was amazing. Kevin (front desk) was attentive to detail. Congratulated us on our wedding. He was very nice and polite
Stayed 1 night in Mar 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cant think of anything that I didn't like!!
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s excellent, have used this location 5 separate occasions while traveling
Stayed 1 night in Mar 2025

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice

The staff was very friendly and the place was really clean.
Stayed 1 night in Feb 2025

2/10 Terrible

Eugene

Disliked: Staff & service, property conditions & facilities
My initial interaction with the staff was poor. I believe the gentleman at the front desk may have been in a bad mood due to their elevators being inoperable. We were on the 3rd floor and had no elevator access to bring our luggage in. So we were forced to use the stairs. The elevator went out several times during our stay. They were able to fixed but imagine how nervous we were thinking if we get on these elevators are we going to get stuck. Certain areas of the hotel had n odor. I feel there should have been some kind of compensation. The experience was not great and the food made me sick
Stayed 2 nights in Feb 2025

8/10 Good

Raymond

This was a short trip, we normally stay three nights. I left a prescription ointment costing $48 called deep blue. I called Sunday morning asking if lady who cleaned my room found it. Of course she did not turn item in . Also I asked about Incidental charge of $15 Told it would be 7 to 10 days before it would Credited to my American Express. But charge was added, even before I reached my room on Friday . I will think twice before return to this hotel not a happy Customer.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

Won’t stay here again.

At check-in, around 9pm, only one staff member to man front desk and cope with issues. Elevator went out and this individual was performing due diligence, resulting in no one available to check us in. Bed was broken. We knew the hotel was full (learned at check in), so no other room was available so we didn’t call. Walls are very thin,making for a loud stay. Doors not flush so hallway lights illuminated room. Not a fan of barn doors for bath rooms, as they are loud to open and close at night. At least this one was. Bath was functional, but too small. Maybe it was our room type. Check out was easy. Breakfast was meh. Not enough seating for a full property.
Stayed 1 night in Feb 2025

10/10 Excellent

Wendy, Pflugerville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 2 nights in Feb 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Feb 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is right off the expressway and it is also near the lake. So many different restaurants and stores within a mile from the hotel. This is my hotel that I will stay at every time I come to Dallas area.
Stayed 2 nights in Feb 2025

10/10 Excellent

McClinton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Quiet. Comfy. Friendly staff.
Stayed 2 nights in Feb 2025

8/10 Good

steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
House keeping came at 9am, didnt sweep or unplug sink
Stayed 5 nights in Feb 2025

10/10 Excellent

Joshua

Stayed 1 night in Feb 2025

10/10 Excellent

Talitha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, comfortable and quiet.
Stayed 1 night in Oct 2024

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast
Stayed 1 night in Feb 2025

4/10 Poor

kent

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping was horrible .. didn’t even make up your beds when they came in .. they were in such a rush and didn’t come to your room unless you requested them.
Stayed 5 nights in Feb 2025

8/10 Good

Karl

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Great stay but major inconvenience with the elevator being down and being placed on the 3rd floor. Carrying bags and knee issues don’t make stairs and me friends.
Stayed 4 nights in Feb 2025

2/10 Terrible

Christiaan

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Feb 2025