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Hyatt Place Dallas/Garland/Richardson

3.0 star property

Choose dates to view prices

Photo gallery for Hyatt Place Dallas/Garland/Richardson

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Outdoor pool, pool umbrellas
Terrace/patio
Interior
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet friendly

Explore the area

Map
5101 N President George Bush Hwy, Garland, TX, 75040
  • Curtis Culwell Center
    ‪3 min walk‬
  • Hawaiian Falls Garland
    ‪2 min drive‬
  • Firewheel Golf Park
    ‪4 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (High Floor)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (High Floor)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Terrace/patio

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Garland by IHG

  • Pool
  • Hot Tub
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (1002)
$88 nightly
The price is $88 total
includes taxes & fees
Holiday Inn Garland by IHG

About this property

Hyatt Place Dallas/Garland/Richardson

3-star Garland hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place Dallas/Garland/Richardson offers 153 accommodations with MP3 docking stations and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Garland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hyatt Place Dallas/Garland/Richardson features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 12000 square feet (1080 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Hyatt Place Dallas/Garland/Richardson is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
Gallery Cafe - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery Cafe

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Conference center (12,000 square feet of space)
  • Meeting rooms

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 100.00 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property

Property is also known as

Hyatt Place Dallas/Garland/Richardson
Hyatt Place Dallas/Garland/Richardson Garland
Hyatt Place Dallas/Garland/Richardson Hotel
Hyatt Place Dallas/Garland/Richardson Hotel Garland
Hyatt Place Dallas Garland Hotel Garland
Hyatt Dallas Garland Garland
Hyatt Place Dallas/Garland/Richardson Hotel
Hyatt Place Dallas/Garland/Richardson Garland
Hyatt Place Dallas/Garland/Richardson Hotel Garland

Hyatt Place Dallas/Garland/Richardson Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 420 out of 1010 reviews
Rating 8 - Good. 261 out of 1010 reviews
Rating 6 - Okay. 130 out of 1010 reviews
Rating 4 - Poor. 109 out of 1010 reviews
Rating 2 - Terrible. 90 out of 1010 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Charlotte

Traveled with family
We had a great time here
Stayed 7 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Staff is so nice. Excellent customer service!
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tuan

Stayed 1 night in Feb 2025

8/10 Good

Jose G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice among the available in Garland, Hayat is dated but it is kept in good conditions, will come back
Stayed 1 night in Feb 2025

2/10 Terrible

NeShundre

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

German

Stayed 1 night in Jan 2025

10/10 Excellent

Danielle

Stayed 1 night in Jan 2025

10/10 Excellent

Robert, Greenwood

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great parking
Stayed 1 night in Feb 2025

4/10 Poor

Leslie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was not clean throughout. There was several maintenance isuuses that needed to be addressed as well. Some of the staff seemed pretty clueless on what was going on or even that there was an issue.
Stayed 5 nights in Feb 2025

8/10 Good

Benny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Carveth

Stayed 2 nights in Jan 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Stayed 1 night in Jan 2025

10/10 Excellent

Lance

Stayed 2 nights in Jan 2025

2/10 Terrible

Rohullah

Stayed 3 nights in Jan 2025

10/10 Excellent

Ashley

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the property. Gym had a peleton which was good.
Stayed 2 nights in Jan 2025

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great stay. Clean and in a good location. Only problem was obtaining hot water for showering. Would stay again.
Stayed 2 nights in Jan 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Deirdra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Christine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
We could hear everything in the hallway and the room above us. The noise kept my kids up all night. Shower didn’t work, hardly any water would come out of shower head. Trash bags were set on the trash cans instead of opened and put in them. But very convenient to walk to convention center.
Stayed 1 night in Jan 2025

10/10 Excellent

Citlhaly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025