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Hyatt Place Dallas/Garland/Richardson

3.0 star property

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Photo gallery for Hyatt Place Dallas/Garland/Richardson

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Interior
Terrace/patio
Front of property
Breakfast, lunch, dinner served; American cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Gym
$86
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
5101 N President George Bush Hwy, Garland, TX, 75040
  • Curtis Culwell Center
    ‪3 min walk‬
  • Hawaiian Falls Garland
    ‪2 min drive‬
  • Firewheel Town Center Mall
    ‪2 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(69 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(86 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (High Floor)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (High Floor)

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible (Shower)

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt Place Dallas/Garland/Richardson

3-star Garland hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place Dallas/Garland/Richardson offers 153 accommodations with MP3 docking stations and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Garland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hyatt Place Dallas/Garland/Richardson features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 12000 square feet (1080 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Hyatt Place Dallas/Garland/Richardson is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
Gallery Cafe - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery Cafe

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Conference center (12,000 square feet of space)
  • Meeting rooms

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 100.00 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property

Property is also known as

Hyatt Place Dallas/Garland/Richardson
Hyatt Place Dallas/Garland/Richardson Garland
Hyatt Place Dallas/Garland/Richardson Hotel
Hyatt Place Dallas/Garland/Richardson Hotel Garland
Hyatt Place Dallas Garland Hotel Garland
Hyatt Dallas Garland Garland
Hyatt Place Dallas/Garland/Richardson Hotel
Hyatt Place Dallas/Garland/Richardson Garland
Hyatt Place Dallas/Garland/Richardson Hotel Garland

Hyatt Place Dallas/Garland/Richardson Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 451 out of 1002 reviews
Rating 8 - Good. 250 out of 1002 reviews
Rating 6 - Okay. 125 out of 1002 reviews
Rating 4 - Poor. 99 out of 1002 reviews
Rating 2 - Terrible. 77 out of 1002 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brandye

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING WAS GREAT AT THIS PROPERTY AND I WILL DEFINITELY STAY AGAIN IF I HAD TO
Stayed 2 nights in Mar 2025

10/10 Excellent

Oshanik

Stayed 3 nights in Apr 2025

10/10 Excellent

Oshanik

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Every time I’m in town visiting my son I stay here. Staff is friendly and easy going. complementary breakfast is amazing. I love staying here 10 out of 10.
Stayed 3 nights in May 2025

10/10 Excellent

Van-Manh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Highly recommended! Nice staffs, clean and great amenities!😊
Stayed 1 night in May 2025

4/10 Poor

Theresa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The floors in the elevators were constantly wet or dirty. On the last day we saw a roach in our room gave us the heebeegeebees! We should not see any insects in a hotel room much less a roach!
Stayed 3 nights in May 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Phuong Binh

Stayed 1 night in May 2025

8/10 Good

Cathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My sister and I were in Dallas for a cousin's funeral. She is diabled. I reserved a room with two queen beds and our room had only one king bed. I am not sure why this was done.
Stayed 3 nights in May 2025

2/10 Terrible

Cameron

Stayed 1 night in May 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 3 nights in May 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great customer service and clean

The property is very clean, the service staff was very polite.
Stayed 2 nights in May 2025

10/10 Excellent

Russell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place as always.

Traveling through on our way home. The place is easy to get to. It’s clean and comfortable. We use this hotel each time we need a place in Dallas.
Stayed 1 night in May 2025

10/10 Excellent

Geraldine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Loretta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday sleepover

We had a birthday sleepover for 13-year-olds here in May. Here is my honest review. Cons: Could not reserve connecting rooms and didn't get them (did at least get side by side). Breakfast was meh. They didn't have a waffle maker, just the limp freezer waffles. They didn't even have salsa for the eggs (hello, this is Texas). Pros: There was a nice eating area where we were able to eat pizza for dinner. We had the pool mostly to ourselves. There is a nice wet/dry area where you can dry off before going back into the rest of the hotel. Rooms were clean and staff was nice. Overall, a nice experience for what we needed.
Stayed 1 night in May 2025

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Sachin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near and clean. Breakfast menu has lot of vegetarian options
Stayed 2 nights in May 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Christa

Stayed 1 night in Apr 2025

10/10 Excellent

Francisco

Stayed 5 nights in May 2025

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Bigger park
Stayed 5 nights in May 2025

8/10 Good

Anteneh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Fany

Es mi segunda vez aquí todo genial
Stayed 1 night in May 2025

6/10 Okay

Qian

Business traveler
Disliked: Property conditions & facilities
Extremely dated property
Stayed 2 nights in Apr 2025

8/10 Good

Bruce

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Robin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, reasonable price.
Stayed 1 night in Apr 2025