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Holiday Inn Express & Suites Plano East - Richardson by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Plano East - Richardson by IHG

Contemporary hotel with a glass and stone facade, featuring a covered entrance and clearway sign.
Enjoy a city view from the large window, with two single beds and a desk for work and relaxation.
Guests can enjoy the view from this outdoor patio, featuring comfortable seating and tables.
Experience a professional and welcoming atmosphere in our lobby, featuring a central corridor, seating areas, and reception desks.
Indulge in a diverse spread of international cuisine at our buffet, featuring a variety of dishes and stations.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
2001 E President George Bush Hwy, Plano, TX, 75074
  • CityLine
    ‪20 min walk‬
  • University of Texas at Dallas
    ‪6 min drive‬
  • Plano Convention Center
    ‪7 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(60 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility)

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(56 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications Accessible)

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications Accessible)

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Accessible (Communications Accessible)

  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 2 Twin Beds, Accessible (Communications Accessible)

1 bedroom, in-room safe, desk, blackout drapes

Suite, 2 Twin Beds, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Twin Beds

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About this property

Holiday Inn Express & Suites Plano East - Richardson by IHG

Plano hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Holiday Inn Express & Suites Plano East - Richardson by IHG offers 122 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Plano hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites Plano East - Richardson by IHG features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

Holiday Inn Express & Suites Plano East - Richardson by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • Tennis
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2019
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 10:00 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Plano East Hotel
Holiday Inn Express Plano East
Inn Express Plano East
Holiday Inn Express Suites Plano East
Holiday Inn Express Suites Plano East Richardson
Holiday Inn Express Suites Plano East Richardson by IHG
Holiday Inn Express Suites Plano East Richardson an IHG Hotel

Holiday Inn Express & Suites Plano East - Richardson by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 662 out of 1005 reviews
Rating 8 - Good. 207 out of 1005 reviews
Rating 6 - Okay. 56 out of 1005 reviews
Rating 4 - Poor. 29 out of 1005 reviews
Rating 2 - Terrible. 51 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elba

Liked: Cleanliness, staff & service, property conditions & facilities
Love breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 6 nights in Mar 2025

10/10 Excellent

Stephen, Cincinnati

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the proximity to multiple restaurants and shopping. Didn't like the road noise penetration of the lobby and first floor areas.
Stayed 2 nights in Apr 2025

6/10 Okay

Shinice

Traveled with family
Liked: Room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Chris, Camden

Traveled with family
Liked: Cleanliness, amenities
Was a nice place with good service
Stayed 1 night in Mar 2025

10/10 Excellent

Darinda R

Stayed 1 night in Mar 2025

10/10 Excellent

Curtis

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean, comfortable and quiet
Stayed 1 night in Mar 2025

10/10 Excellent

RISPER

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check inn and checkout, clean and comfortable rooms. Good breakfast.
Stayed 6 nights in Mar 2025

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Annette

Business traveler
Liked: Cleanliness, amenities
Perfect stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

MARLA

Liked: Cleanliness, staff & service, property conditions & facilities
The staff as always are veey friendly and helpful. We had plans change last minute since my flight was cancelled and had to drive. Staff helped me check in
Stayed 5 nights in Mar 2025

10/10 Excellent

Anne Genevieve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the hotel was good. It’s located on a busy highway and service road so we can hear all the vehicle movements. Location is convenient, it’s close to many restaurants and establishments. Clean room, clean bathroom, comfortable bed and sheets. Good service.
Stayed 1 night in Mar 2025

8/10 Good

Tina

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Internet did not work the 2 days we stayed. Great location. Close to interstate so I can be noisy.
Stayed 1 night in Mar 2025

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Very informative staff
Stayed 1 night in Mar 2025

10/10 Excellent

Tania

Traveled with family and small children, Traveled with family
I like how is near the hwy and it’s very clean
Stayed 1 night in Mar 2025

10/10 Excellent

Hannah

Stayed 1 night in Feb 2025

8/10 Good

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good
Stayed 5 nights in Mar 2025

8/10 Good

Jacob

Stayed 3 nights in Mar 2025

4/10 Poor

jason

Traveled with family
Liked: Cleanliness
Disliked: Staff & service

disappointing stay

This was a very disappointing stay. Despite it raining outside and terrible weather, the front desk refused to give my wife a late check out. Then when she did check out, they would not hold her bags at the front desk for an hour or so. On top of that, when she asked to walk on the treadmill in the workout facility (which was completely empty), the front desk said she couldn't because she was checked out. AND they were rude about it. This will not be a place we stay going forward.
Stayed 1 night in Mar 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025