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Holiday Inn Express & Suites Plano East - Richardson by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Plano East - Richardson by IHG

Exterior
Property amenity
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
2001 E President George Bush Hwy, Plano, TX, 75074
  • CityLine
    ‪2 min drive‬
  • ArtCentre of Plano
    ‪3 min drive‬
  • Eisemann Center for the Performing Arts
    ‪5 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Accessible (Communications Accessible)

  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 2 Twin Beds, Accessible (Communications Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Twin Beds, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Twin Beds

Similar properties

Exterior

Holiday Inn Express & Suites Dallas – Plano North by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, (775)
The price is $112
per night
$127 total
includes taxes & fees
Mar 13 - Mar 14
Holiday Inn Express & Suites Dallas – Plano North by IHG

About this property

Holiday Inn Express & Suites Plano East - Richardson by IHG

Plano hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Holiday Inn Express & Suites Plano East - Richardson by IHG offers 122 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Plano hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites Plano East - Richardson by IHG features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

Holiday Inn Express & Suites Plano East - Richardson by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • Tennis
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 10:00 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Plano East Hotel
Holiday Inn Express Plano East
Inn Express Plano East
Holiday Inn Express Suites Plano East
Holiday Inn Express Suites Plano East Richardson
Holiday Inn Express Suites Plano East Richardson an IHG Hotel

Holiday Inn Express & Suites Plano East - Richardson by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 663 out of 1002 reviews
Rating 8 - Good. 212 out of 1002 reviews
Rating 6 - Okay. 56 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 45 out of 1002 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Alanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and would stay again! Great value!
I found the beds to be comfortable & enjoyed the Dove body care products that were available. The breakfast was pretty good as well, just didnt seem to have enough food for everyone, and shut the breakfast down about 10 minutes early.
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place but front clerk needs to be there desk
Great room will stay there again good free breakfast worth the stay at there just wish the front clerk stayed at the desk or have a bell to alert the clerk I had 3 other people show up at the same time about 5 pm
Stayed 1 night in Nov 2024

10/10 Excellent

DELITA, Texarkana

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Aditya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You earned a new fan!
The check in was quick and seamless. The room was clean and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Wu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Witnessa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Nov 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying here, clean, great staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Galil, San Antonio

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Good and convenient place for family
Stayed 1 night in Nov 2024

4/10 Poor

Raicoll

Traveled with family and small children
Liked: Cleanliness
My room did not have any hot running water. This hotel is located in front of some type of industrial warehouse that emits a constant ringing tone or frequency 24/7. I thought it was only me, but others heard it also. It wasn't the elevator or ice machine, constant ALL NIGHT. The heated pool was not heated, not even a little.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean and very busy. Only complaint I have is one elevator didn’t work. Made it very hard get to home sometimes.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was friendly, polite and helpful. The room was clean, bed was clean and comfortable, Keurig was available for coffee (but you will need to buy water in the downstairs market, or bring your own), parking was available and close, area felt safe, and the breakfast was great. Breakfast was at 6:30am, and had eggs, sausage, potatoes, pancakes, bagels (but no cream cheese), muffins, toast etc, oatmeal and yogurt, coffee, and I'm sure I'm missing some things. The only negative, was that I went to get ice on our floor and the icemaker wasn't working, I didn't check anywhere else, but an out of order sign would have saved me a trip, but honestly wasn't a big deal. I was also able to easily drive a few minutes north to a nice grocery store and get a few things we needed. It was about 20 minutes from UT Dallas. We were here touring apartments and going to college orientation and the location was pretty central to where we were going. I would definitely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a Kool place to chill
Stayed 1 night in Nov 2024

10/10 Excellent

Nhan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Nov 2024

10/10 Excellent

Sterling

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Wu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Tiffany

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very spacious however, I was told none of the king size bed rooms come with a tub which I needed for my toddler. One out of two elevators was out of order and the thermostats did not let you choose between heat/ac. Overall convenient location and quiet hotel.
Stayed 1 night in Nov 2024

8/10 Good

Sirgut

Stayed 2 nights in Nov 2024

10/10 Excellent

Seuk Soo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Angelica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience overall!
Stayed 1 night in Nov 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay like always - Only thing I would change is letter a late departure even if we go through a third party I’m sure there is a reason for it but for those who work like I do when I’m in the state it would be a great addition to an already great stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Ashley A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Plano
Breakfast was great, the room was clean and quiet. Not the prettiest view as one side is the interstate and the other was an industrial park. But that couldn’t be helped by the hotel. Checkin was good. Only one of our two door keys worked, even when I asked to fix it. The pool is small and when we visited a huge party was happening with loud music and there were no towels.
Stayed 1 night in Nov 2024

8/10 Good

Catherine

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very nice and well appointed. Bathroom was large and comfortable with great lighting. Was very happy with the value.
Stayed 3 nights in Nov 2024

4/10 Poor

Mykel

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The walls were dirty and the shower floor was terribly dirty! We did not shower there
Stayed 1 night in Nov 2024