Hilton Garden Inn Dallas Richardson

3.0 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hilton Garden Inn Dallas Richardson

Lobby
Indoor pool, open 7:00 AM to 11:00 PM, sun loungers
Room, 2 Queen Beds, Mobility & Hearing Accessible (Bathtub) | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
    Hot Tub
  • Room service
    Room service
  • Parking available
    Parking available
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available

Explore the area

Map
1001 W. President George Bush Highway, Richardson, TX, 75080
  • University of Texas at Dallas
    5 min drive
  • Collin Creek Mall
    5 min drive
  • Methodist Hospital Campus for Continuing Care
    6 min drive
  • Dallas, TX (ADS-Addison)
    12 min drive

Room options

Suite, 1 King Bed with Sofa bed

  • 459 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Room, 1 King Bed

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Mobility & Hearing Accessible (bathtub)

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Mobility & Hearing Accessible (Bathtub)

  • 459 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Mobility & Hearing Accessible (RI Shower)

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 327 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Mobility & Hearing Accessible (bathtub)

  • 459 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Dallas Richardson

3-star Richardson hotel close to University of Texas at Dallas
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Hilton Garden Inn Dallas Richardson offers 125 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch LCD televisions come with premium satellite channels.

This Richardson hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hilton Garden Inn Dallas Richardson provides a spa tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 4 meeting rooms. Event facilities measuring 2520 square feet (234 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge). A total renovation of this property was completed in July 2021.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Garden Grille and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free RV/bus/truck parking on site
  • Self parking on site (USD 3.87 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille and Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (2,520 square feet of space)

Outdoors

  • Firepit
  • Garden
  • In a regional park
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.75 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12.50 per person
  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Self parking fee: USD 3.87 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 7:00 AM to 11:00 PM
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Dallas Hotel Richardson
Hilton Garden Inn Dallas Richardson
Hilton Garden Inn Richardson
Hilton Garden Inn Richardson Dallas
Hilton Garden Inn Dallas / Richardson Hotel Richardson
Hilton Garden Inn Dallas Richardson Hotel
Hilton Garn Dallas Richardson
Hilton Dallas Richardson
Hilton Garden Inn Dallas Richardson Hotel
Hilton Garden Inn Dallas Richardson Richardson
Hilton Garden Inn Dallas Richardson Hotel Richardson

Hilton Garden Inn Dallas Richardson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 538 out of 924 reviews" "
Rating 8 - Good. 216 out of 924 reviews" "
Rating 6 - Okay. 85 out of 924 reviews" "
Rating 4 - Poor. 49 out of 924 reviews" "
Rating 2 - Terrible. 36 out of 924 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bina

Traveled with family
Great staff
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and amenities while visiting son at UTD
Stayed 2 nights in Aug 2024

6/10 Okay

Michael, Houston

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
While a nice property, the service was limited. Only 2 people working after 3:30 pm. Very limited dining and bar options. Not a particularly good value. Nice property but expensive for what is offered.
Stayed 1 night in Aug 2024

2/10 Terrible

Sean

Disliked: Cleanliness, property conditions & facilities
We had booked 2 rooms. One of the rooms was muggy. No option to change given hotel fully booked; no compensation for inconvenience. Compliant filed with staff as soon as stepped into the room. I will not stay at this hotel ever. Thanks.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Carol

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place. This was a quick trip and hotel was close to UTDallas. Kinda isolated from other places and breakfast was extra $15 Ordered drinks and dinner at bar. Ok but pricey.
Stayed 1 night in Jul 2024

10/10 Excellent

Naveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay
Stayed 3 nights in Jul 2024

8/10 Good

Lonny

Liked: Amenities
Good
Stayed 2 nights in Aug 2024

2/10 Terrible

Jason

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They are a mess
We requested the room to be defeathered due to a severe allergy. Called Hilton directly ahead of arriving and confirmed this with them. Room was full of feathers, housekeeping was already gone for the day so we were unable to stay at the hotel. Instead of management taking accountability for the error they attempted to turn it around on me saying feathers were removed. Later admitting they left the feather pillows in the room. Ultimately advised they were unable to accommodate that request on short notice.
Stayed 1 night in Aug 2024

10/10 Excellent

Madhavi

Stayed 1 night in Jul 2024

10/10 Excellent

Bhargav

Stayed 1 night in Aug 2024

10/10 Excellent

Amiri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Jacqueline

Stayed 3 nights in Jul 2024

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area was nice. No issues. Easy checkin and check out. Very clean.
Stayed 1 night in Jul 2024

8/10 Good

megumi

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor customer service
my husband was charged for breakfast even though the breakfast was included in the reservation I made for him The front desk forgot to give my husband a coupon that was the reason he was charged I requested a refund for the charge back to the credit card But the answer was not I was being to told that the system to refund has been unable It was very poor customer service and we didn't get our money back
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
POOR SERVICE, Ok location. Swimming pool smelled
No complimentary breakfast. Went for coffee, both times coffee was over and they did not even make an effort to refill. Can't get basic coffee at a Hilton ?????
Stayed 3 nights in Jul 2024

10/10 Excellent

Masami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good locations
Location is convenient and safe. We visit at Dallas for campus tours. We were so busy that couldn't use indoor pool and gyms. The price is affordable, and stuffs are very friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Alexnader

Stayed 2 nights in Jun 2024

10/10 Excellent

Farida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Phillip

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Timothy

Business traveler
Disliked: Staff & service, property conditions & facilities
Wrong from checkin to checkout.
Normally I don’t fill these out. But, from the time I checked in, everything went wrong. It took 35 minutes to check in, the desk clerk was sick and dripping fluids all over the keys, the refrigerator didn’t work, the ac wouldn’t go below 71, and when I asked for my room to be serviced while I was out for the day on my second day, it never got done. Then, later in the evening, room service knocked on my door when I had my “do not disturb” sign out. Not up to Hilton/GI standards.
Stayed 2 nights in Jul 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Carmen

Stayed 1 night in Jul 2024

6/10 Okay

Tangala

Traveled with family
It was a weird weekend but things worked out ok
Stayed 1 night in May 2024