Hilton Dallas/Southlake Town Square

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Dallas/Southlake Town Square

Lobby
Exterior
Outdoor pool, pool umbrellas
Terrace/patio
Balcony

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Laundry
  • Room service

Explore the area

Map
1400 Plaza Place, Southlake, TX, 76092
  • Southlake Town Square
    1 min walk
  • Urban Air Trampoline Park
    3 min drive
  • Grapevine Lake
    6 min drive
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    11 min drive

Room options

1 King 1 Bedroom Accessible Suite

  • 498 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Sofa

  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

1 King Bed with Sofabed

  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

2 Queen Beds, Hearing Accessible

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

1 King 1 Bedroom Suite

  • 490 sq ft
  • Sleeps 4
  • 1 King Bed

1 King Bed with Sofabed and Balcony

  • 391 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King Bed Hearing Accessible with Balcony

  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, 1 King Bed

  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

2 Queen Accessible Room, Mob/Hear Accessible w/ Bathtub

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

1 King Bed with Balcony

  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

King Corner Suite, Limited View

  • 900 sq ft
  • Sleeps 4
  • 1 King Bed

1 King 1 Bedroom Corner Suite

  • 900 sq ft
  • Sleeps 4
  • 1 King Bed

1 King Bed

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

1 King 1 Bedroom Mob/ Hear Accessible Suite

  • 391 sq ft
  • Sleeps 4
  • 1 King Bed

1 King Corner Suite, Mob/Hear Accessible

  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hilton Dallas/Southlake Town Square

3.5-star Southlake hotel with 1 restaurants, connected to a shopping center
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Hilton Dallas/Southlake Town Square offers 248 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature down comforters. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hilton Dallas/Southlake Town Square features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 3.5-star property consist of a 24-hour business center, 17 meeting rooms, and limo/town car service. Event facilities measuring 20000 square feet (1858 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Guests can use the health club at a partner property. A complimentary area shuttle within 3 mi is available for guests. Onsite parking is available (surcharge).

Hilton Dallas/Southlake Town Square has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Copelands of New Orleans - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Coffee Spot - This coffee shop serves breakfast and light fare. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 3 mi
  • Limo/town car service
  • Self parking on site (USD 10 per day; includes in/out privileges)
  • Valet parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 9.95 to 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Coffee Spot
  • Copelands of New Orleans

Things to do

  • Gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (20,000 square feet of space)

Outdoors

  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay), plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 75 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.53 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 9.95 to 14.95 per person
  • Self parking fee: USD 10.00 per day (in/out privileges)
  • Valet parking fee: USD 20.00 per day
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 100.00 (subject to availability)
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Dallas/Southlake Town Square
Hilton Hotel Dallas/Southlake Town Square
Hilton Dallas/Southlake Town Square Hotel Southlake
Hilton Hotel Southlake
Hilton Southlake
Southlake Hilton
Hilton Dallas/Southlake Town Square Hotel
Hilton Dallas/Southlake Square Hotel
Hilton Dallas/Southlake Square
Hilton DallasSouthlake Square
Hilton Dallas/Southlake Town Square Hotel
Hilton Dallas/Southlake Town Square Southlake
Hilton Dallas/Southlake Town Square Hotel Southlake

Hilton Dallas/Southlake Town Square Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 769 out of 1002 reviews" "
Rating 8 - Good. 155 out of 1002 reviews" "
Rating 6 - Okay. 41 out of 1002 reviews" "
Rating 4 - Poor. 19 out of 1002 reviews" "
Rating 2 - Terrible. 18 out of 1002 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Curtis

Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Alberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Teresa R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alexis

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Through the photos I saw, I didn’t expect it’s beside shopping strips and walkable restaurants. I love the pet treatment. The staffs are attentive and nice. Rooms are cozy and quiet. Will definitely come back again.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Traveled with family
Liked: Amenities, property conditions & facilities
Convenient do entertainment
Stayed 1 night in Sep 2024

8/10 Good

LISA

Traveled with group
Liked: Cleanliness, staff & service, amenities
Overall, the experience was good. The room was a bit disappointing, as there were 2 large stains on the floor. Also, the TV and a/c took a little bit to figure out.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always GREAT
Stayed 1 night in Sep 2024

10/10 Excellent

Shaunna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Alvaro

Traveled with family
Liked: Cleanliness, staff & service, amenities
I did not like the toilets inside the room. Too small, too low.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleased with the customer service. I did not like the fact that they had two elevators but only one was functional. My stay was wonderful outside of that.
Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew, Rockwall

Liked: Cleanliness, amenities
Nixe
Stayed 1 night in Sep 2024

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and the area
Stayed 3 nights in Sep 2024

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Miranda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a blast here while visiting the area for grape fest! Super clean, the staff was friendly, and the hotel had convenient access to everything in the area.
Stayed 2 nights in Sep 2024

10/10 Excellent

ROBERT

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Phillip Dwight

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
**Exceptional Service at Hilton Southlake Town Square** I recently stayed at the Hilton Southlake Town Square on 9/6/24, and I cannot say enough good things about the excellent service provided by Joe. From the moment we arrived, Joe went above and beyond to make our stay comfortable and enjoyable. He greeted us with a warm smile and was incredibly attentive throughout our visit. Joe's professionalism, coupled with his friendly demeanor, truly made a difference in our experience. Whether it was providing local recommendations or ensuring our room was perfect, Joe's dedication to guest satisfaction was evident in every interaction. His attention to detail and willingness to assist in any way possible was impressive. He turned what could have been a standard hotel stay into a memorable experience. I highly recommend the Hilton Southlake Town Square, and special recognition must go to Joe for his outstanding hospitality. We look forward to returning for future!
Stayed 1 night in Sep 2024

8/10 Good

Lara Donelan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regular guests at this Hilton
This is a nice Hilton in a great location. Service and food are great. They could be more eco friendly and use higher end beds. There is plenty of food and shopping within a short walk.
Stayed 3 nights in Aug 2024

10/10 Excellent

Corliss

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Marisza, Reno

Stayed 1 night in Aug 2024

10/10 Excellent

richard

Liked: Amenities, property conditions & facilities
Friendly, courteous, helpful staff—excellent location and decor- one of our favorited
Stayed 2 nights in Aug 2024