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Extended Stay America Suites Dallas Greenville Avenue

2.5 star property

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Photo gallery for Extended Stay America Suites Dallas Greenville Avenue

Studio, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Full-size fridge, microwave, stovetop, coffee/tea maker
Lobby
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Breakfast included
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
12270 Greenville Ave, Dallas, TX, 75243
  • Medical City Hospital
    ‪3 min drive‬
  • Galleria Dallas
    ‪5 min drive‬
  • NorthPark Center
    ‪6 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪23 min drive‬

Room options

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Extended Stay America Suites Dallas Greenville Avenue

Hotel in Lake Highlands
Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and a front-desk safe. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Dallas Greenville Avenue offers 116 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, laundry facilities, and a front-desk safe. Complimentary self parking is available on site.

Extended Stay America Suites Dallas Greenville Avenue is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day, plus a one-time cleaning fee of USD 150
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day plus USD 150 one-time cleaning fee
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

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Extended Stay America Suites Dallas Greenville Avenue Reviews

Reviews

6.0
Rating 10 - Excellent. 214 out of 694 reviews
Rating 8 - Good. 76 out of 694 reviews
Rating 6 - Okay. 90 out of 694 reviews
Rating 4 - Poor. 82 out of 694 reviews
Rating 2 - Terrible. 232 out of 694 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ian

Stayed 1 night in Mar 2025

10/10 Excellent

Darrell Blake

Liked: Cleanliness, staff & service, property conditions & facilities
All four front-desk agents were excellent and cared about me and my stay. Ms. Tammy and Ms. Keisha deserve a special mention. Each went above-and-beyond!!
Stayed 8 nights in Mar 2025

4/10 Poor

Vivien

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Monita

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They old me 200 dollars for my deposit

I spent almost a 1000 dollars an they have not gave me my deposit back an I call like 4 times they was very rude it's been about a month now. They didn't clean my room but one time an I had to keep asking them too they didn't tell me that they on clean one a week but when I came I was sick three days later I realized my bed hasn't been changed all they can say is my house keeper didn't do it like if the room is not cleaned an I didn't mess it up who did it lol they was just rude an trying to save them face it doesn't work
Stayed 4 nights in Feb 2025

6/10 Okay

LOUIE

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Mar 2025

2/10 Terrible

Lois

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First off, I rented this room for family friends who traveled to Dallas for cancer treatment. When they closed the door, there were pills in the dirt behind the door. The smoke detector was literally hanging by the wires above the bed that they slept in. The shower was so worn out that they were afraid that it was going to fall through... It was a filthy mess. I am totally embarrassed that I put them in such a dump. I can provide pictures if needed. Totally disgusting.
Stayed 1 night in Mar 2025

10/10 Excellent

LaToya

Stayed 1 night in Mar 2025

8/10 Good

Adrianne

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Rosita

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff and nice and friendly . The property on the other hand is so ghetto!! Dirty , dark and there’s always men outside on every corner doing who knows what . Do not stay here . Super unsafe
Stayed 4 nights in Mar 2025

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Terry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property run down and woen out
Stayed 2 nights in Mar 2025

2/10 Terrible

Rosalita

Stayed 1 night in Feb 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathrooms were clean with fluffy white towels. Bedding was clean too.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Traveled with family

Pest control needed

Kitchen is good, but sometimes cockroaches in that area.
Stayed 1 night in Feb 2025

6/10 Okay

Jing

Traveled with family
Cockroaches in the kitchen.
Stayed 2 nights in Feb 2025

4/10 Poor

Ricky

Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

ROCHEFORTE

Stayed 1 night in Feb 2025

6/10 Okay

Monita

Liked: Room comfort
Disliked: Staff & service
I like it they don't bother me I don't bother them I can go to work an my room is like I left it so I'm ok.
Stayed 14 nights in Jan 2025

10/10 Excellent

Ira

Stayed 2 nights in Nov 2024

2/10 Terrible

Wesley

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When i got there the front desk guy was going to close me out, then i got to my room and it was roach infested.
Stayed 3 nights in Jan 2025

2/10 Terrible

savon

Disliked: Cleanliness, staff & service, property conditions & facilities
There are roaches and room smell and the tub was crack. We could not reach front desk and had to leave the hotel at 2am in the morning to gett a better place to stay for the night.
Stayed 6 nights in Jan 2025

10/10 Excellent

Ramona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Alexis

Stayed 1 night in Jan 2025