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Embassy Suites by Hilton Dallas Park Central Area

3.5 star property

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Photo gallery for Embassy Suites by Hilton Dallas Park Central Area

Bar (on property)
Lobby
Exterior
Lobby
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Gym

Explore the area

Map
13131 N Central Expy, Dallas, TX, 75243
  • Galleria Dallas
    ‪4 min drive‬
  • NorthPark Center
    ‪5 min drive‬
  • University of Texas at Dallas
    ‪8 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪22 min drive‬

Room options

View all photos for Premium Suite, 2 Double Beds, Non Smoking

50-inch TV with cable channels

Premium Suite, 2 Double Beds, Non Smoking

  • 462 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Suite, 1 King Bed, Non Smoking

50-inch TV with cable channels

King, Premium Suite, 1 King Bed, Non Smoking

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non Smoking

1 bedroom, premium bedding, in-room safe, laptop workspace

Suite, Non Smoking

  • 462 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for One King Bed, Non-Smoking, Roll In Shower

1 bedroom, premium bedding, in-room safe, laptop workspace

One King Bed, Non-Smoking, Roll In Shower

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

50-inch TV with cable channels

Suite, Accessible, Non Smoking

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

50-inch TV with cable channels

Suite, Accessible, Non Smoking

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Two Doubles

1 bedroom, premium bedding, in-room safe, laptop workspace

Executive Two Doubles

  • 462 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for One King Bed, Non-Smoking, Accessible

1 bedroom, premium bedding, in-room safe, laptop workspace

One King Bed, Non-Smoking, Accessible

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two Doubles Suite

50-inch TV with cable channels

Two Doubles Suite

  • 462 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, laptop workspace

Suite, Accessible, Non Smoking

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Hyatt Place Dallas/Park Central

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.8 out of 5, Good, (1007)
$97 nightly
The price is $97 total
includes taxes & fees
Hyatt Place Dallas/Park Central

About this property

Embassy Suites by Hilton Dallas Park Central Area

3.5-star hotel in Far North Dallas
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Weekly housekeeping is available.
Embassy Suites by Hilton Dallas Park Central Area offers 279 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Premium cable television is provided. Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Embassy Suites by Hilton Dallas Park Central Area features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 10713 square feet (995 square meters) include conference space. This Dallas hotel also offers multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Embassy Suites by Hilton Dallas Park Central Area has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Riparian Grille - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Riparian Grille

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10,713 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay, plus a one-time cleaning fee of USD 250.00 and a deposit of USD 125.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 125.00 per stay
  • Pet fee: USD 125 per accommodation, per stay plus USD 250.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Dallas Park Central Area
Embassy Suites by Hilton Dallas Park Central Area Hotel
Embassy Suites by Hilton Dallas Park Central Area Dallas
Embassy Suites by Hilton Dallas Park Central Area Hotel Dallas

Embassy Suites by Hilton Dallas Park Central Area Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 381 out of 1008 reviews
Rating 8 - Good. 200 out of 1008 reviews
Rating 6 - Okay. 158 out of 1008 reviews
Rating 4 - Poor. 123 out of 1008 reviews
Rating 2 - Terrible. 146 out of 1008 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Joy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very outdated, dark and dank. The bath tub in our room kept bubbling back up with debris and hair. Molding in bathroom was dirty and looked like there was past water damage. Caulking around sink was cracking and coming out. Spent 4 nights and no one even asked or attempted to clean our room. All the common areas around the lobby had dead plants or areas where plants should have been just had dirt. The elevators on one side of the building did not work for a day.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Sharon

Disliked: Cleanliness, property conditions & facilities
Property is dirty, pool isn’t heated, the pictures say they have a hot tub but it’s been filled in, kids screaming in lobby until midnight or later.
Stayed 2 nights in Feb 2025

2/10 Terrible

Noah

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Spent $600 for a 2 bed suite, traveled across the country only to find out they switched us to a room with one bed. Me and my friend had to share a bed. With no discount, and no explanation.
Stayed 2 nights in Feb 2025

2/10 Terrible

Cynthia

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Honestly the worst experience aside from the one staff member that checked me in. I would want a refund the room smelled like mildew the pool looked greenish/yellow and the ac in the room did not work I called the front desk several times with just being told I’ll call you back or I talked to maintenance and he said he will be up well never showed up and never got a cold room slept with no blankets just to stay cool .
Stayed 1 night in Mar 2025

8/10 Good

greg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would have been great stay usually excellent

The only reason why I’m even given this a good rating and not excellent is because early in the morning the fire alarm went off and I guess I was the only one who took it seriously, but I evacuated like the alert was telling me to do with its voice and I went outside And I was pretty much the only one that went out there the only other person was smoking after 10 minutes I go inside to the front desk and that’s when they tell me oh this was just a test I mean they could’ve gone and told me but it woke me up then I had to go back upstairs and get comfortable again and I overslept and they had to come wake me up to ask me to leave That was unacceptable to me. They could’ve come outside and let the people know that actually evacuated that it was a test or notify us on the speakerphone to evacuate that it was just a test still to wake us up was unacceptable. They could’ve waited between the hours of noon and three when they don’t allow check-in to do the test
Stayed 1 night in Feb 2025

8/10 Good

Rocio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was overall good. We booked because of the indoor pool. The pool was not clean and the pool room was cold making the pool unusable.
Stayed 1 night in Feb 2025

10/10 Excellent

Kenneth, Gatesville

Liked: Staff & service, amenities
Disliked: Cleanliness
Fqc8lity needs updated abd repairs. Roof leajed in lobby while.i was thete. Not in best location safety wise but comveniently on 75 abd 635
Stayed 5 nights in Jan 2025

8/10 Good

Jimmy

Liked: Cleanliness, room comfort

I will be back here.

It is a really nice hotel. The front desk manager isn’t very personable but he’s not rude, just very direct. The rooms are a bit dated but very clean and tidy.
Stayed 2 nights in Feb 2025

6/10 Okay

Virginia

Stayed 1 night in Feb 2025

6/10 Okay

Brian

Business traveler
Liked: Amenities
Disliked: Property conditions & facilities
A very dated hotel in desperate need of an update. But it is affordable, a room and a bed for the night. The made to order breakfast was the best part of my stay. It felt isolated, it was very hard to get out of the parking lot - traffic wise - and it's not anywhere "near" to anything to eat, so you can't walk. This place is a great place for a good restaurant. I don't plan on staying here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the food was fantastic. don't like windows out to hall
Stayed 1 night in Feb 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mediocre but nice. Just don't eat here.

The check in was quick and very friendly. I'm handicap and they didn't have a full in shower. Even waited for about 3 hours. And still got a tub shower with a bench. It made it hard but still dealt with it. The room was great tho. Extremely roomy and wonderful. Housekeeping was non-existent. Food was horrible. But still a nice and quite place.
Stayed 3 nights in Feb 2025

4/10 Poor

Morgan

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The room was okay but very hot—it was 85 degrees when we arrived and didn’t cool off much. We specifically booked this hotel for the indoor pool, but when we went to use it, the water was about 40 degrees, and the room was about 50. It was very disappointing having upset kids. Everything thing else about the hotel was perfectly fine. If you don’t want the pool it’s a good stay.
Stayed 2 nights in Feb 2025

6/10 Okay

Thi Nguyen Thao

Disliked: Cleanliness
Stayed 1 night in Feb 2025

2/10 Terrible

bryan

Stayed 1 night in Feb 2025

6/10 Okay

Aiden

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mixed Experience, Could Be Improved I recently stayed at this hotel, and while it had some positives, there were several issues that need improvement. The hotel was clean, and the staff was friendly, but upon arrival, I found out the hotel had given me and another family the same room. This was frustrating as both families tried to enter with our keys. It seemed like the hotel may have been overbooked, but it shouldn't have happened. The parking garage was tight and confusing, with spaces close together and poor lighting, making it hard to park comfortably. Breakfast was disappointing—cold food that led to an upset stomach. The lobby was also very cold, and I’m unsure if the HVAC system was working. We were moved to a new room after I’d already unpacked, which felt unnecessary, especially since the other family hadn’t even entered the room yet. Lastly, the area surrounding the hotel was concerning, with many homeless individuals nearby, which negatively impacted the overall impression. Overall, while the cleanliness and staff were positive, the issues with room allocation, parking, food, comfort, and the surrounding area made this stay less enjoyable than expected.
Stayed 1 night in Feb 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 2 nights in Feb 2025

4/10 Poor

Brandon

Disliked: Amenities
Room was freezing and the lobby. Waited over 30 minutes to check in and was given complimentary drink coupons and was told it was after 7pm sorry can’t use them. So my husband had to get the manager to get him a drink. Wanted to add our Hilton honors number to get credit and the employee said he didn’t know how to look it up.
Stayed 1 night in Feb 2025

10/10 Excellent

Gwen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Korjelious

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & quiet and like the parking garage have access to elevator.
Stayed 1 night in Feb 2025

10/10 Excellent

BRIAN D

Stayed 1 night in Feb 2025

6/10 Okay

Darrell

Business traveler
Liked: Cleanliness
Disappointed as Embassy suites used to be a very upscale experience for the room and for meals/breakfast… My room was not cleaned at all nor was it restocked for the three nights I stayed there. I had to request these things at the desk and Carey coffee back to the room, no hairdryer in the room And my truck scraped the roof trying to get into the parking garage and there’s not nearly enough surface parking in safe lighted zones at street level.
Stayed 3 nights in Feb 2025