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Embassy Suites by Hilton Dallas Park Central Area

3.5 star property

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Photo gallery for Embassy Suites by Hilton Dallas Park Central Area

Bar (on property)
Lobby
Lobby
Business center
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Gym

Explore the area

Map
13131 N Central Expy, Dallas, TX, 75243
  • Medical City Hospital
    ‪2 min drive‬
  • Galleria Dallas
    ‪4 min drive‬
  • University of Texas at Dallas
    ‪8 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪22 min drive‬

Room options

View all photos for Premium Suite, 2 Double Beds, Non Smoking

50-inch TV with cable channels

Premium Suite, 2 Double Beds, Non Smoking

  • 462 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(28 reviews)
  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Suite, 1 King Bed, Non Smoking

50-inch TV with cable channels

King, Premium Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non Smoking

Premium bedding, in-room safe, laptop workspace, blackout drapes

Suite, Non Smoking

  • 462 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for One King Bed, Non-Smoking, Roll In Shower

Premium bedding, in-room safe, laptop workspace, blackout drapes

One King Bed, Non-Smoking, Roll In Shower

9.0 out of 10
Wonderful
(4 reviews)
  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

50-inch TV with cable channels

Suite, Accessible, Non Smoking

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

50-inch TV with cable channels

Suite, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

50-inch TV with cable channels

Suite, 1 King Bed, Accessible, Non Smoking

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Two Doubles

Premium bedding, in-room safe, laptop workspace, blackout drapes

Executive Two Doubles

9.0 out of 10
Wonderful
(2 reviews)
  • 462 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, in-room safe, laptop workspace, blackout drapes

One King Bed, Non-Smoking, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two Doubles Suite

50-inch TV with cable channels

Two Doubles Suite

  • 462 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

Premium bedding, in-room safe, laptop workspace, blackout drapes

Suite, Accessible, Non Smoking

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Hyatt Place Dallas/Park Central

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.8 out of 5, Good, (1003)
$97 nightly
The price is $97 total
includes taxes & fees
Hyatt Place Dallas/Park Central

About this property

Embassy Suites by Hilton Dallas Park Central Area

3.5-star hotel in Far North Dallas
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Weekly housekeeping is available.
Embassy Suites by Hilton Dallas Park Central Area offers 279 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Premium cable television is provided. Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Embassy Suites by Hilton Dallas Park Central Area features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 10713 square feet (995 square meters) include conference space. This Dallas hotel also offers multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Embassy Suites by Hilton Dallas Park Central Area has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Riparian Grille - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Riparian Grille

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10,713 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay, plus a one-time cleaning fee of USD 250.00 and a deposit of USD 125.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 125.00 per stay
  • Pet fee: USD 125 per accommodation, per stay plus USD 250.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Dallas Park Central Area
Embassy Suites by Hilton Dallas Park Central Area Hotel
Embassy Suites by Hilton Dallas Park Central Area Dallas
Embassy Suites by Hilton Dallas Park Central Area Hotel Dallas

Embassy Suites by Hilton Dallas Park Central Area Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 379 out of 1011 reviews
Rating 8 - Good. 189 out of 1011 reviews
Rating 6 - Okay. 159 out of 1011 reviews
Rating 4 - Poor. 122 out of 1011 reviews
Rating 2 - Terrible. 162 out of 1011 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Lyndsay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and spacious rooms with comfortable beds. The food was great and staff was helpful.
Stayed 1 night in Mar 2025

6/10 Okay

shundra

Traveled with group
Liked: Staff & service, room comfort
The room floor was soaking wet. I did not have time to tell front desk because we had reservation to eat dinner. We had to wear several socks to keep our feet dry.
Stayed 1 night in Mar 2025

8/10 Good

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Betty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spring break

Most of the staff was very friendly and helpful. There was a problem with the heat, our room was cold and we heard other guests commenting about the heat as well. We came to let the kiddos enjoy the pool, but it was too cold for anyone to stay in more than a few minutes. That was a let down. Breakfast was very good as was happy hour.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Medical Center where w were going. Front desk help was helpful with a few question swe had. Food good. Safe, quite area.
Stayed 1 night in Mar 2025

4/10 Poor

Tracy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

gabriella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Jumarca

Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Bathroom drain was not draining. No one at the service desk multiple times of the day
Stayed 1 night in Mar 2025

4/10 Poor

saleem

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I visited this place rooms are worse condition so much issues with room bathroom was running 24/7 & for elevator we have to wait 20 minutes minimum. Parking is horrible so much smell
Stayed 1 night in Mar 2025

6/10 Okay

Jessica

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The man when we was trying to check in was super unhelpful and rude. Our room was clean but I had to call and ask them to come service it the next day (take out the trash in the single trash can we had in the suite, get fresh towels because there was 3 of us and not enough towels) Ice machines are busted and when I called to ask they said we had to go to the 3rd floor, we noticed part of the ceiling needed repairs. We needed extra blankets because again 3 people, a pull out couch and no spare blankets in the room. Called and was told we had to come get them.
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Stayed 1 night in Mar 2025

8/10 Good

manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

2/10 Terrible

Zachary

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Misleading Ratings – Poorly Maintained and Overrat

This hotel is in terrible condition and doesn’t come close to living up to its brand name. The pool area was filthy, freezing cold water, and a hot tub that was completely out of service. It was obvious that the space hadn’t been properly cleaned or maintained in a long time. Peeling paint was visible throughout the building—on walls, ceilings, and even in common areas. The overall atmosphere was worn down and neglected, making the entire stay feel uncomfortable. After experiencing all of this firsthand, it’s hard to believe any of the glowing five-star reviews are legitimate. They read more like employee submissions or paid placements than honest experiences. Save yourself the trouble and book elsewhere until serious improvements are made.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Amenities, property conditions & facilities
Great hospitality
Stayed 1 night in Mar 2025

8/10 Good

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

David

Liked: Cleanliness

Embassy Suites

Parking is terrible. Reported minor issues with the room maintenance and no response. Here in March in Texas the heat capabilities were turned off so room was chilly. Breakfast was ok and food order in the bar was really good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Quisha

Liked: Staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Cheryl

Traveled with family
Disliked: Cleanliness

DISAPPOINTING

THE HOTEL WAS SUPER ROWDY FROM THE START. WHEN WE CHECKED IN THEY GAVE US A HIGH FLOOR SO NO ONE WAS ABOVE US. THE STAFF HAD NO CONTROL OF THE PATRONS AT ALL. THERE WAS DRUG SMELL THROUGHTOUT THE NINTH FLOOR. THERE WAS A GARAGE FOR PARKINMG WHERE PEOPLE WERE ACTUALLY DOWN THERE BLASTING MUSIC AND SMOKING DRUGS. I WENT TO THE FRONT DESK AND MENTIONED THAT THESE THINGS ARE NOT EXPECTED AT A HILTON HOTEL AND ABSOLUTELY NOTHING WAS SAID.. NO APOLOGY.. NOTHING.. SO DISAPPOINTING FOR THE HILTON BRAND.
Stayed 1 night in Mar 2025

10/10 Excellent

Rick

Stayed 2 nights in Mar 2025

4/10 Poor

JoEllen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Pictures do NOT show the true condition of the property. Very misleading
Stayed 2 nights in Mar 2025

4/10 Poor

Michael

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Elevators didn't work the place was so loud and noisy the pool was so cold and trashy was very disappointed in this hotel
Stayed 1 night in Mar 2025

2/10 Terrible

Julen

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Se fue la luz en todo el hotel y los elevadores dejaron de funcionar excepto uno. Demasiada gente pero muy pocas opciones para subir y bajar. No lo recomiendo
Stayed 2 nights in Mar 2025

6/10 Okay

Madai, tyler

Traveled with family and small children, Traveled with family
Disliked: Property conditions & facilities
Love the room layout and space but hotel needs some updating.
Stayed 1 night in Mar 2025