Comfort Suites Frisco

2.5 star property

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Lobby
Lobby
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes
Indoor pool
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
9700 Dallas Pkwy, Frisco, TX, 75034
  • Main Event
    ‪5 min walk‬
  • Toyota Stadium
    ‪7 min walk‬
  • Ford Center
    ‪5 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪31 min drive‬

Room options

Standard Suite, 1 King Bed with Sofa bed, Non Smoking

  • 585 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Non Smoking

  • 585 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 585 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking

  • 585 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 585 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 585 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Frisco

Frisco hotel walkable to Toyota Stadium
This hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and a business center.
Comfort Suites Frisco offers 109 accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 49-inch plasma televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Comfort Suites Frisco provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and 3 meeting rooms. Event facilities measuring 1085 square feet (98 square meters) include conference space. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and concierge services. Complimentary self parking is available on site.

A complimentary continental breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,085 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Frisco Square/Pizza Hut Park
Comfort Suites Square/Pizza Hut
Comfort Suites Square/Pizza Hut Hotel
Comfort Suites Square/Pizza Hut Hotel Frisco Park
Comfort Suites Frisco Hotel
Comfort Suites Frisco
Comfort Suites Frisco Square Hotel Frisco
Comfort Suites Frisco Hotel
Comfort Suites Frisco Frisco
Comfort Suites Frisco Hotel Frisco

Comfort Suites Frisco Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 555 out of 1003 reviews
Rating 8 - Good. 237 out of 1003 reviews
Rating 6 - Okay. 113 out of 1003 reviews
Rating 4 - Poor. 50 out of 1003 reviews
Rating 2 - Terrible. 48 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alice

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I checked in (Theresa checked us in and she was amazing) until we checked out, we had a wonderful experience. I have 2 children with autism and while checking in, the lady was so kind and understanding. The hotel is in a wonderful location with so many dining options within walking distance. The rooms were very clean and well kept. The pool was a definite favorite for my kids. The hot tub and pool were both kept up well. We will definitely be booking here again!!
Stayed 1 night in Mar 2025

8/10 Good

Natascha

Traveled with family and small children
Liked: Staff & service
Overall our stay was good. The property could use updates to the rooms, but it served it's purpose. The continental breakfast was good, staff was friendly, and the pool was clean and fun.
Stayed 2 nights in Mar 2025

4/10 Poor

Jim

Stayed 2 nights in Jan 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Crystal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Teresa at the front desk was a delight to work with. She anticipated my needs even before I did. What a great experience and a blessing! 💜
Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Stassen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Megha

Stayed 1 night in Feb 2025

10/10 Excellent

Kenneth

Traveled with partner
The desk staff were personable and pleasant to work with. Breakfast was good.
Stayed 2 nights in Feb 2025

10/10 Excellent

EmilyAnne

Stayed 1 night in Feb 2025

8/10 Good

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Cece

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay , welcoming workers and very nice people
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful employees. I did miss a few omissions, no place to hang my coats and no water cups.
Stayed 1 night in Feb 2025

10/10 Excellent

Ana

Stayed 1 night in Feb 2025

10/10 Excellent

Ana

Liked: Cleanliness, property conditions & facilities
Very relaxing and safe place for a single Mom ❤️
Stayed 1 night in Feb 2025

8/10 Good

Traci

Stayed 1 night in Feb 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Customer Service & Nasty Smell

When my wife and son checked into the location, they requested a pop up play pen so my son who has health issues could sleep. She was informed by the front desk person that there were playpens somewhere but that was too far to walk and she wasn't going to be doing that. I called the hotel and she told me the same thing. I called Choice Hotel's customer service and the person still said the same thing. they also said not one single other person was available to go find one for her. She said the room also has a funky smell, and, because my son couldn't sleep anywhere, and the room stunk she didn't get to sleep until 2am and had a Dr. Appointment for him early the next morning. I have booked this hotel multiple times and it was my preferred hotel due to the closeness of it's location to our Dr. We will not be staying here ever again. Terrible customer service and nasty rooms.
Stayed 1 night in Feb 2025

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Mary Beth, Dayton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025