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Sonesta Simply Suites Dallas Richardson

2.5 star property

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Photo gallery for Sonesta Simply Suites Dallas Richardson

Full-size fridge, microwave, stovetop, dishwasher
Exterior
1 bedroom, premium bedding, desk, laptop workspace
Suite, 2 Queen Beds (One Bedroom Suite - Two Queens) | Private kitchenette | Full-size fridge, microwave, stovetop, dishwasher
Laundry room

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • Laundry
  • Air conditioning
$83
includes taxes & fees
Sep 9 - Sep 10

Explore the area

View in a map
12525 Greenville Ave, Dallas, TX, 75243
  • Medical City Hospital
    ‪2 min drive‬
  • Galleria Dallas
    ‪5 min drive‬
  • University of Texas at Dallas
    ‪9 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 2 Queen Beds (One Bedroom Suite - Two Queens)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Queen Beds (One Bedroom Suite - Two Queens)

  • 534 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 356 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Studio)

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed (Studio)

8.2 out of 10
Very good
(89 reviews)
  • 356 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • 534 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 356 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 534 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About this property

Sonesta Simply Suites Dallas Richardson

Dallas hotel with in-room kitchens
Along with a 24-hour fitness center, this smoke-free hotel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, barbecue grills, and a picnic area are onsite. Weekly housekeeping is available.
Sonesta Simply Suites Dallas Richardson offers 122 air-conditioned accommodations with DVD players and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Sonesta Simply Suites Dallas Richardson features a 24-hour fitness center, barbecue grills, and a picnic area. Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe. Complimentary self parking is available on site. A total renovation of this property was completed in September 2024.

Sonesta Simply Suites Dallas Richardson is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Renovated entire property - September 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 150.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per accommodation (varies based on length of stay) plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Aparthotel Park Central
Candlewood Suites Park Central
Candlewood Suites Park Central Aparthotel
Candlewood Suites Park Centra
Candlewood Suites Park Central
Sonesta Suites Dallas Park Central
Sonesta Simply Suites Dallas Richardson Hotel
Sonesta Simply Suites Dallas Richardson Dallas
Sonesta Simply Suites Dallas Richardson Greenville
Sonesta Simply Suites Dallas Richardson Hotel Dallas

Sonesta Simply Suites Dallas Richardson Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 443 out of 1000 reviews
Rating 8 - Good. 247 out of 1000 reviews
Rating 6 - Okay. 103 out of 1000 reviews
Rating 4 - Poor. 72 out of 1000 reviews
Rating 2 - Terrible. 135 out of 1000 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jefferson

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The young black lady who checked me in and with whom I had several subsequent contacts has the personality of a rattle snake. She needs training in good customer service as her natural personality is rather combative and snarky. The room is advertised on Expedia and shows a square footage of 356 square feet. At most, the square footage is less than 200 square feet. This should be corrected as it gives a misleading impression. However, the layout of the room is fantastic. It's roughly a square configuration with a fabulous desk, kitchen, great bathroom, closet and the positioning of the TV are all top notch. Thank you.
Stayed 1 night in Jun 2025

4/10 Poor

Quiryat

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
This is probably an off chance of this happening but even maintenance was embarrassed by the status of my room. The floors were sticky and not mopped, there was a nebulizer to try and mask a musty smell from the spillage of the previous guest, a microwave that was possesed (broken) and would randomly go off and beep at 4am . The shower 🚿 would either only allow you to set to hot or cold , not "medium" temperature., there was also a tub that had a hole in it , and the drain was blocked to not even allow to fully "close" which prevented the shower and bath faucet to work at the same time which made for a poor pressure for the showerhead.
Stayed 4 nights in May 2025

6/10 Okay

Terry

Traveled with family
Disliked: Cleanliness
Perfect price for the location.
Stayed 4 nights in May 2025

10/10 Excellent

Ahmed

Good
Stayed 2 nights in May 2025

8/10 Good

chivon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Didn't bring clean towels to my room or clean it up.
Stayed 3 nights in May 2025

4/10 Poor

Parker

Disliked: Amenities
They were not able to take the deposit because their system was down so I had to wait in the lobby for nearly an hour.
Stayed 1 night in May 2025

10/10 Excellent

Juan

Stayed 2 nights in May 2025

10/10 Excellent

Gabriela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT WAS REALLY HOME(Y)
Stayed 2 nights in May 2025

10/10 Excellent

jorge, Austin

Liked: Cleanliness, amenities, property conditions & facilities
Great room with nice amenities
Stayed 1 night in May 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service
I had a good stay thank you
Stayed 2 nights in May 2025

4/10 Poor

Nagharaj

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived an hour early but they made me wait till exactly 4pm even though they had room. Room TV did not work and they never bothered to fix. It was never fixed. Don’t stay at this Sonesta.
Stayed 14 nights in May 2025

8/10 Good

Julius

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nice place.
Stayed 5 nights in May 2025

10/10 Excellent

Leticia

Stayed 2 nights in Apr 2025

4/10 Poor

Alyssa

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i paid my deposit and they said i’d get it back after my stay so i made sure to clean my whole room back up to get my deposit back and i never got it back. front desk staff was absolutely awfully rude. i would not recommend. this place was ghetto asf too. don’t look like the pictures they have posted. and our carpet in our room was wet for the full 3 nights we stayed there.
Stayed 3 nights in Mar 2025

10/10 Excellent

Donovan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were a great help.
Stayed 3 nights in May 2025

10/10 Excellent

Vina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Angie

Stayed 1 night in May 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Strongman

Stayed 14 nights in Apr 2025

10/10 Excellent

Tamiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Juan Manuel

Stayed 9 nights in Apr 2025

2/10 Terrible

Nabiha

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not for me! I didn't stay and I didn't get a refund! The place was dirty, and looked cheap
Stayed 2 nights in May 2025

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

CHARLES

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uncaring staff

I like to use extended stay properties because (especially where no breakfast is served) I can prepare light meals in my room. When I checked in I asked if there was cookware in the room and was told that there was. There was not, so I had no means of preparing the food I purchased. I asked the desk if some could be located, and she said it would be brought up. Two days later, nothing. Also, the dishes in the room were dirty, not cleaned. When I left, I made sure all dishes had been washed in the dishwasher. Staff is just uncaring.
Stayed 2 nights in May 2025

10/10 Excellent

Mai

great
Stayed 1 night in May 2025