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Sonesta Simply Suites Dallas Galleria

2.0 star property

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Photo gallery for Sonesta Simply Suites Dallas Galleria

Exterior
Full-size fridge, microwave, stovetop, dishwasher
Full-size fridge, microwave, stovetop, dishwasher
Premium bedding, in-room safe, desk, laptop workspace
Full-size fridge, microwave, stovetop, dishwasher

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Parking available
  • Laundry
  • Pet friendly
  • Air conditioning
  • Kitchen

Explore the area

Map
13939 Noel Rd, Dallas, TX, 75240
  • Galleria Dallas
    ‪15 min walk‬
  • Addison Circle Park
    ‪4 min drive‬
  • Medical City Hospital
    ‪7 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • 498.2 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 498.2 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

  • 284.7 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Studio)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 Queen Bed (Studio)

  • 284.7 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • 284.7 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • 498.2 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

Sonesta Simply Suites Dallas Galleria

Hotel in Far North Dallas
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and self parking. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Sonesta Simply Suites Dallas Galleria offers 134 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 43-inch LED televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a 24-hour fitness center, barbecue grills, and multilingual staff. Onsite parking is available (surcharge).

Sonesta Simply Suites Dallas Galleria is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 5.00 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Aparthotel Dallas-By Galleria
Candlewood Suites Dallas-By Galleria
Candlewood Suites Dallas-By Galleria Aparthotel
Candlewood Suites Galleria Aparthotel
Candlewood Suites Galleria
Candlewood Dallas
Candlewood Suites - Dallas By The Galleria Hotel Dallas
Dallas Candlewood Suites
Candlewood Suites Dallas By The Galleria
Candlewood Suites Dallas By The Galleria
Sonesta Simply Suites Dallas Galleria Hotel
Sonesta Simply Suites Dallas Galleria Dallas
Sonesta Simply Suites Dallas Galleria Hotel Dallas

Sonesta Simply Suites Dallas Galleria Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 271 out of 715 reviews
Rating 8 - Good. 179 out of 715 reviews
Rating 6 - Okay. 101 out of 715 reviews
Rating 4 - Poor. 58 out of 715 reviews
Rating 2 - Terrible. 106 out of 715 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Alize

Business traveler
Liked: Staff & service
good prices, not the best rooms
Stayed 2 nights in Jan 2025

10/10 Excellent

Christina

Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Stay. Avoid.
This stay was aweful. The people staying above us were making loud noises every night for the four nights we stayed there, meaning we didnt get a full nights sleep the entire stay. The rooms are not nearly as nice as they looked on the picures. The toilet was extremely dirty when we got into the room, and I mean very dirty with feces.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jason

Traveled with family
Liked: Amenities, property conditions & facilities
I like the price
Stayed 1 night in Jan 2025

10/10 Excellent

Christina

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and welcoming!
Stayed 1 night in Jan 2025

6/10 Okay

Matthew

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Rodolfo

Stayed 1 night in Jan 2025

2/10 Terrible

DeMon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I never leave bad reviews. NEVER. But this is unacceptable, and it’s false advertisement for sure! I booked a stay for 6 nights in a “suite” that wasn’t actually a suite and I was bullied into staying, as the property management avoided communication with myself and Expedia representatives. I could not cancel upon arrival and seeing that this was not a place I wanted to stay for a week. I was told if I canceled my reservation then I would receive a partial refund and also be charged a cancellation fee. So I stayed and cleaned up the place a little. The tub was dirty, furniture dirty, the room smelled moldy the entire stay, roaches coming out of the drain when you turn the water on, stains & holes in walls/doors, towels were stained up, and I can name more things. I never received house keeping services the 6 nights I stayed there. I was so uncomfortable I went to buy my own everything to use and to clean the hotel room myself. I spent as much time out and about as I could, and only returned when it was time for me to sleep. Again, I NEVER leave reviews, but DO NOT book this place. It is overpriced, and underpromised.
Stayed 6 nights in Dec 2024

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
The rooms are amazing with a full kitchen. It was almost an apartment.
Stayed 1 night in Dec 2024

10/10 Excellent

charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 7 nights in Dec 2024

10/10 Excellent

Lorenzo

Stayed 2 nights in Dec 2024

10/10 Excellent

Zia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Kenton

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Supposed to be non-smoking but entire property smells like cigarettes
Stayed 2 nights in Dec 2024

10/10 Excellent

Uyalor Chinedu

Stayed 6 nights in Nov 2024

8/10 Good

Junior

Stayed 1 night in Dec 2024

6/10 Okay

Junior

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good place!
Stayed 5 nights in Dec 2024

4/10 Poor

Kory

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Clayton

Stayed 1 night in Dec 2024

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was very kind and helpful. Handicap rooms are slightly outdated, but still served us well.
Stayed 3 nights in Dec 2024

8/10 Good

Donna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t pay cash and wasn’t aware the card issues
Stayed 2 nights in Dec 2024

8/10 Good

Lakeisha, Dallas

Traveled with family
Liked: Staff & service
The staff at the hotel was very nice. Although the hotel itself needs some work, it was satisfactory.
Stayed 1 night in Dec 2024