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Hotel Royal Hoi An

5.0 star property

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Photo gallery for Hotel Royal Hoi An

3 bars/lounges, rooftop bar, lobby lounge
Exterior
Bicycling
Couples treatment rooms, body treatments, hot stone massages
Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Gym

Explore the area

Map
39 Dao Duy Tu Street, Hoi An, Quang Nam
  • Hoi An Night Market
    ‪6 min walk‬
  • Chua Cau
    ‪8 min walk‬
  • Hoi An Market
    ‪15 min walk‬
  • Da Nang (DAD-Da Nang Intl.)
    ‪53 min drive‬

Room options

Similar properties

Exterior

Hotel Royal Hoi An - Gallery

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.8 out of 5, Exceptional, (47)
The price is $91
per night
$103 total
includes taxes & fees
May 15 - May 16
Hotel Royal Hoi An - Gallery

About this property

Hotel Royal Hoi An

5-star Hoi An hotel walkable to Hoi An Night Market
2 restaurants, 2 outdoor pools, and a full-service spa are available at this hotel. WiFi in public areas is free. Additionally, 2 poolside bars, 3 bars/lounges, and a fitness center are onsite. Housekeeping is available on request.
Hotel Royal Hoi An offers 187 air-conditioned accommodations with minibars and safes. 42-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Hoi An hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Woosah has 5 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is open daily.
Hotel Royal Hoi An features a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Hotel Royal Hoi An has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Faifo Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Wakaku - Onsite diner. Open daily.
River Bar - This bar overlooks the pool. Open daily.
The Deck - This rooftop bar is located by the pool. Open daily.
The Attic - Onsite lobby lounge. Open select days.
Late night fare is available from 24-hour room service.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; VND 466,000 for adults and VND 233,000 for children
  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Faifo Cafe
  • River Bar
  • The Attic
  • The Deck
  • Wakaku

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (31 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1340000.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 466000 for adults and VND 233000 for children
  • Airport shuttle fee: VND 832000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: VND 1340000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Royal Hoi Mgallery Collection Hoi An
Hotel Royal Hoi Mgallery Collection
Royal Hoi Mgallery Collection Hoi An
Royal Hoi Mgallery Collection
Hotel Royal Hoi MGallery Sofitel Hoi An
Hotel Royal Hoi MGallery Sofitel
Royal Hoi MGallery Sofitel Hoi An
Royal Hoi MGallery Sofitel
Hotel Royal Hoi An Mgallery Collection
Hotel Royal Hoi An Hotel
Hotel Royal Hoi An Hoi An
Hotel Royal Hoi An MGallery
Hotel Royal Hoi An Hotel Hoi An

Hotel Royal Hoi An Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 472 out of 638 reviews
Rating 8 - Good. 124 out of 638 reviews
Rating 6 - Okay. 25 out of 638 reviews
Rating 4 - Poor. 14 out of 638 reviews
Rating 2 - Terrible. 3 out of 638 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Van Hoa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, walking distance to Hội An town. Good services from all staffs.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay, perfect location

Great rooms that were of high quality and were super clean. The rooftop bar also had great views of the entire town. We will definitely be back and will stay with this hotel again.
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, only 5 minutes walk from the old town. Friendly staff and good facilities. Wouls stay here again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a fabulous stay. The hotel was perfectly located with a short walk into the Old Town. We stayed for 10 days, which is a long time to stay in one place in Vietnam (especially during rainy season), and we never got bored, sick of the hotel or anything on offer. Even on the couple of days when it was raining too hard to go out we were very happy enjoying our time inside the hotel. As soon as we checked in we noticed the attention to detail and customer focused service. The staff were always available to help and provide advice and they were always friendly and open for a chat - our experience and enjoying our staff was clearly their top priority. We never had to ask for anything we needed. The team seemed to anticipate what we might need and make sure it was available and the rooms were always stocked with water and fresh amenities (the turn down service and little treat every evening was an excellent touch). If anything we were looked after too well!
Stayed 10 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
My fourth time staying here. The rooms are comfortable. Air-conditioning, water pressure, hot water, all fine. Bed and linens fine. This time, i had a corner unit. The additional windows and real bathroom is a plus. Many of the other rooms in the hotel just use a retractable curtain to create privacy for the bathroom. Breakfast buffet is excellent.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent staff. Great breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Donald, Alba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star for sure ! The staff are always making sure that you are comfortable and that you do not need anything , Are used the spa for steam room and sauna it was wonderful and the staff were great . Wonderful, wonderful breakfast buffet great staff there. Also, I was lucky enough to meet the kind and loving manager. She is wonderful. ! I highly recommend this hotel to everyone
Stayed 1 night in Oct 2024

10/10 Excellent

Minna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. Free bikes to ride into town, but very close to walk to everything. Friendly and helpful staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Jason

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 9 nights in Sep 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, good location, nice breakfast
Stayed 5 nights in Aug 2024

10/10 Excellent

Paul Roger

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was beyond incredible. Anticipating ways to help and truly going above and beyond
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service! Very great location for visiting the Old Town and the famous night market.
Stayed 3 nights in Aug 2024

10/10 Excellent

SengKee Joseph, Subang Jaya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located few mins walk from the iconic Hoi An night market. The restaruant staff are kind and its japanese restaurant is a hidden jem. Only set back is you gotta go get your drinking water refilled at ground floor (after cafe) as hotel only provides 2 glass bottled drinking water daily.
Stayed 4 nights in Aug 2024

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was perfect. Located next to the old town... walking or cycling distance to everything. The rooftop pool was my favorite. *****
Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury hotel in Hoi An

This is a stunning hotel. There is so much attention to detail. It is a luxurious resort on the banks of the river.
Stayed 4 nights in Aug 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely place to stay. Perfect location, room was great, roof top pool was lovely. Would definitely recommend
Stayed 4 nights in Jul 2024

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel amazing breakfasts , staff friendly 2 pools would stay again love it
Stayed 3 nights in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Barbara me

Stayed 5 nights in Aug 2024

10/10 Excellent

Wai Lap, Shatin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is stylish. And the location is really good with walkable distance and quiet.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alejandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, great food and location
Stayed 1 night in Aug 2024

10/10 Excellent

Oscar U.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Aug 2024

8/10 Good

Michaela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this hotel was fabulous. Customer service like most of Vietnam is on point. The staff at this hotel are very friendly and accommodating. Our only suggestion to the hotel is the doors to the rooms when closing are incredibly loud. They would benefit from soft closing doors or reminding guests to close door quietly when entering/exiting. Other than that, this is a wonderful hotel in a fabulous location
Stayed 3 nights in Jul 2024

10/10 Excellent

Joann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024