4/10 Poor
Amanda
Traveled with family
Apr 1, 2025
Liked: Cleanliness
Disliked: Staff & service, amenities
Breakfast was appalling, absolutely no service. You are not shown to a table. The two lifts open, lots of people pile into a room that is clearly too small for breakfast. They then wander around searching for a table. There is no cutlery or side plates on the tables. There was only two types of fruit. The croissants and baguettes had been cut into small pieces, to save costs. Afternoon tea did not look like anything like the picture. There were small tangerines(no other fruit), no bread products and only a few items. It is on the 16th floor and it was cold and windy. We went the first day and had nothing. On the second day we did not go. Our room was on the 15th floor we were woken early by noises from above- possibly chairs being moved? The room was large, spacious and clean. The receptionist were polite and professional. I would strongly not recommend this hotel if you intend to have food at it!
Amanda
Stayed 2 nights in Mar 2025