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Sonesta Hotel Cusco

4.0 star property

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Photo gallery for Sonesta Hotel Cusco

Lobby sitting area
Exterior
Lobby sitting area
Lobby sitting area
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Ave. El Sol 954, Cusco, Cusco, 0
  • Plaza de Armas
    ‪14 min walk‬
  • Cusco Cathedral
    ‪15 min walk‬
  • San Pedro Market
    ‪17 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪11 min drive‬

Room options

View all photos for Executive Double Room

Executive Double Room | Premium bedding, down comforters, Select Comfort beds, minibar

Executive Double Room

  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, down comforters, Select Comfort beds, minibar

Standard Single Room

  • 269 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room | Premium bedding, down comforters, Select Comfort beds, minibar

Executive Twin Room

  • 430 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, down comforters, Select Comfort beds, minibar

Standard Twin Room

  • 322 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, down comforters, Select Comfort beds, minibar

Standard Triple Room

  • 322 sq ft
  • City view
  • Sleeps 3
  • 3 Double Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, Select Comfort beds, minibar

Standard Double Room

  • 322 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Standard

Premium bedding, down comforters, Select Comfort beds, minibar

Double Room Standard

  • Sleeps 3

View all photos for Single Room Standard

Premium bedding, down comforters, Select Comfort beds, minibar

Single Room Standard

  • Sleeps 3

View all photos for Double Room Executive

Premium bedding, down comforters, Select Comfort beds, minibar

Double Room Executive

  • Sleeps 3

View all photos for Twin Room Executive

Premium bedding, down comforters, Select Comfort beds, minibar

Twin Room Executive

  • Sleeps 4

View all photos for Twin Room Standard

Premium bedding, down comforters, Select Comfort beds, minibar

Twin Room Standard

  • Sleeps 3

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Novotel Cusco

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.6 out of 5, Wonderful, (1001)
The price is $279
per night
$307 total
includes taxes & fees
May 7 - May 8
Novotel Cusco

About this property

Sonesta Hotel Cusco

4-star hotel in Cusco Historic Center
This smoke-free hotel features a restaurant, 2 bars/lounges, and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free airport pick-up, and a free manager's reception. Other amenities include a 24-hour business center, a coffee shop/cafe, and 24-hour room service.
Sonesta Hotel Cusco offers 127 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Select Comfort beds feature down comforters and premium bedding. 42-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Cusco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. A shuttle from the airport to the hotel is complimentary to guests (available on request).

Sonesta Hotel Cusco is a smoke-free property.

A complimentary buffet breakfast is served each morning between 5:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Mamaji - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Free airport pick-up shuttle from 6:00 AM to 9:00 PM on request

Food and drink

  • Free buffet breakfast available daily 5:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Mamaji

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 40.0 per night
Cribs (infant beds) are available for USD 25 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 25 per night
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 1-10 years old for breakfast when sharing existing bedding.
Property Registration Number 20136847237

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Cusco Sonesta Hotel
Sonesta Cusco
Sonesta Hotel Cusco
Cusco Howard Johnson
Howard Johnson Cusco
Sonesta Hotel
Cusco Howard Johnson
Sonesta Hotel Cusco Hotel
Sonesta Hotel Cusco Cusco
Sonesta Hotel Cusco Hotel Cusco

Sonesta Hotel Cusco Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 807 out of 1008 reviews
Rating 8 - Good. 150 out of 1008 reviews
Rating 6 - Okay. 29 out of 1008 reviews
Rating 4 - Poor. 13 out of 1008 reviews
Rating 2 - Terrible. 9 out of 1008 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant had good service.
Stayed 2 nights in Jan 2025

10/10 Excellent

Brian, toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel in downtown Cusco. The staff are incredible they above and beyond to make the stay a memorable one. The breakfast has a variety of hot and cold dishes.
Stayed 1 night in Jan 2025

10/10 Excellent

Joshua

Stayed 3 nights in Jan 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful choice in Cusco

Probably one of the best options for those staying in Cusco. They will arrange transfer to the train depot to Machu Picchu. Great option and wonderful breakfast buffet spread. The entire staff was super warm to our family and made our stays (we stayed before and after our journey to Machu Picchu) pleasant. Thank you!
Stayed 1 night in Dec 2024

8/10 Good

susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel great service walking distance to Centro Airport pickup
Stayed 2 nights in Jan 2025

10/10 Excellent

Brian John, toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is well situated to Cusco's downtown historical sites and great restaurants. The staff was incredibly helpful especially Doris & Yuli! The breakfast was delicious including a wide assortment from hot to cold items.
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Coralys G Serrano

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a 10/10. The areas were cleaned, service was outstanding, specially from our housekeeper, she had the audacity of fixing my pijama that was already in the trash, she fixed it and hung it back in the bathroom. I would recommend this place anytime.
Stayed 3 nights in Dec 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants offered a variety of quality and tasteful options. The transfers from and to the airport was a plus. As a matter of fact, I wished I had made a Sonesta Hotel my next hotel stay in Lima. But when you don't know, you don't know. But now I know and will seek out this hotel for future travel stay. More importantly, the staff was exceptional: generous and helpful. Thanks to all of staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We greatly enjoyed our stay at this hotel and wish that we had found it earlier. The service is top-notch and incredibly friendly and professional. Although it is about a five or 10 minute walk to main historic area, I would highly recommend this hotel for anyone visiting Cusco.
Stayed 4 nights in Jan 2025

10/10 Excellent

Janike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome breakfast

Best breakfast in cusco, small bedroom but everything was good
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Stayed 6 nights in Dec 2024

10/10 Excellent

Lei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best included breakfast I had in our 7 days travel in Peru. The staff was friendly and helpful. The rooms were clean. The price is reasonable and good value.
Stayed 1 night in Dec 2024

6/10 Okay

Aron

Liked: Cleanliness, staff & service, property conditions & facilities
The property is situated in a good part of town, but it’s not walkable to shops or restaurants at night. The room was small and lacked central heating or air conditioning, which wasn’t an issue during my stay but was misleading based on the listing. I value honesty in listings, so this was disappointing. On a positive note, the staff was excellent. They even called my room to wake me up when I overslept for a tour, ensuring I didn’t miss my driver waiting in the lobby. They also impressively greeted guests by name whenever coming or going—a remarkable personal touch. The breakfast was decent as well, making the overall experience enjoyable despite the room’s drawbacks.
Stayed 2 nights in Dec 2024

10/10 Excellent

Anisley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , clean room and close to the most important places
Stayed 4 nights in Dec 2024

10/10 Excellent

Gerri, Lakehills

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top floor room, excellent view. Staff were superb
Stayed 3 nights in Dec 2024

10/10 Excellent

REINALDO

Stayed 2 nights in Dec 2024

8/10 Good

Monish

Liked: Cleanliness, staff & service
Stayed 8 nights in Dec 2024

10/10 Excellent

Karl

Stayed 3 nights in Nov 2024

10/10 Excellent

Michelle

Stayed 2 nights in Dec 2024

10/10 Excellent

Gori

Stayed 3 nights in Nov 2024

8/10 Good

Anas, Montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was pleasant, 15m walk from the main sites but on the Main Street and close enough.
Stayed 1 night in Dec 2024

10/10 Excellent

jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Todo el personal del hotel muy atento y profesional. Excelente desayunos desde las tres am habitacion muy limpia room service eficiente y menu variado. Pocos hoteles en el mundo pueden competir con este sonesta , muchas gracias
Stayed 6 nights in Dec 2024

10/10 Excellent

TRANG, SCOTTS VALLEY

Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Time in Cusco, Peru

I recently stayed at this hotel for a needed vacation, and it exceeded my expectations. Free airport pickup to and from the hotel. The staff were incredibly friendly and always ready to assist with a smile. My room was spotless and well-maintained throughout the stay. This hotel's location was perfect, just a short walk from major attractions, shopping and excellent dining options. The breakfast buffet was a highlight each morning, with a wide variety of delicious options to choose from. Overall, my stay was fantastic, and I would highly recommend this hotel to anyone visiting the area.
Stayed 7 nights in Dec 2024