See all properties

JW Marriott El Convento Cusco

5.0 star property

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for JW Marriott El Convento Cusco

Lobby lounge
Indoor pool
Exterior
Memory foam beds, in-room safe, desk, blackout drapes
View from room

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast included
  • Room service
  • Housekeeping

Explore the area

Map
Esquina De La Calle Ruinas 432, y San Agustin, Cusco, Cusco, 8002
  • Twelve Angled Stone
    2 min walk
  • Cusco Cathedral
    2 min walk
  • Santa Catalina Convent
    2 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    14 min drive

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Memory foam beds, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Non Smoking

  • 323.00 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Mountain View

Suite, 1 King Bed, Mountain View | Living area | 49-inch LCD TV with cable channels, TV, iPod dock

Suite, 1 King Bed, Mountain View

  • 700.00 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Memory foam beds, in-room safe, desk, blackout drapes

Deluxe Room, 2 Double Beds, Non Smoking

  • 323.00 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

Memory foam beds, in-room safe, desk, blackout drapes

Family Room, 2 Double Beds, Non Smoking

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View (Terrace)

Memory foam beds, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, Courtyard View (Terrace)

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Memory foam beds, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Memory foam beds, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Non Smoking

Luxury Suite, 1 King Bed, Non Smoking | Memory foam beds, in-room safe, desk, blackout drapes

Luxury Suite, 1 King Bed, Non Smoking

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Palacio del Inka, A Luxury Collection Hotel by Marriott

Spa
Free WiFi
Restaurant
Gym
4.8 out of 5, Exceptional, (836)
The price is $314
per night
$383 total
includes taxes & fees
Dec 12 - Dec 13
Palacio del Inka, A Luxury Collection Hotel by Marriott

About this property

JW Marriott El Convento Cusco

5-star hotel in Cusco Historic Center
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Full breakfast is free. Other amenities include a bar/lounge, a sauna, and massage/treatment rooms. Housekeeping is available on request.
JW Marriott El Convento Cusco offers 153 accommodations with iPod docking stations and safes. Beds feature memory foam mattresses. 49-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a sauna.
The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, JW Marriott El Convento Cusco features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning.

This 5-star property offers access to a business center, meeting rooms, and limo/town car service. This luxury hotel also offers a library, multilingual staff, and gift shops/newsstands.

JW Marriott El Convento Cusco is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.
Qespi Bar - Onsite bar.
Qespi Restaurant - This restaurant specializes in Peruvian cuisine and serves dinner only. Open daily.
Late night fare is available from room service (during limited hours).

Awards and affiliations

JW Marriott El Convento Cusco is listed in the 2021 Travel + Leisure 500.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Qespi Bar
  • Qespi Restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The room rate includes breakfast for up to to 2 guests. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 41.30 per accommodation, per night
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 00 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 20334766714

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Cusco
JW Marriott Hotel Cusco
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Hotel
JW Marriott El Convento Cusco
JW Marriott El Convento
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Cusco Cusco
JW Marriott El Convento Cusco Hotel Cusco

JW Marriott El Convento Cusco Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 919 out of 1044 reviews" "
Rating 8 - Good. 77 out of 1044 reviews" "
Rating 6 - Okay. 28 out of 1044 reviews" "
Rating 4 - Poor. 7 out of 1044 reviews" "
Rating 2 - Terrible. 13 out of 1044 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Fazia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The JWM is a stunning property. The rooms are nicely appointed & the staff were friendly & accommodating. Breakfast was good. We had one issue with the AC/Heat thermostat. At night when the temperature dropped, the heat took hours to warm up the room. The touch of the vents felt slightly warm not hot. But this matter is of no reflection on the staff, they were great, this is an engineering issue, had a similar heating issue with another Marriott in Lima.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a lot of history very well located
Stayed 4 nights in Aug 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 2 nights in Aug 2024

10/10 Excellent

Clement

Stayed 2 nights in Jul 2024

10/10 Excellent

Adriana

Stayed 2 nights in Jul 2024

10/10 Excellent

Iram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and service, great hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

iram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel Great service Amazing breakfast A great welcoming reception in the evening Very efficient assistance with plans of the tours
Stayed 1 night in Jul 2024

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This by far was my favorite Marriott I have ever stayed in. Absolutely wonderful experience. The staff were excellent. It was a perfect stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Sulochana, Lexington

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a bustling part of town. Plenty to see and do within a 10min walk.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena elección!
Excelente servicio, atención al cliente y perfecta ubicación.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent experience.
Stayed 3 nights in Jun 2024

8/10 Good

arali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The rooms were a little tiny than my expectations for a 5 star place. The amenities, and attitude of the staff are awesome. My husband had altitude sickness n the staff and hotel were very accommodating to help us out in every way.
Stayed 2 nights in Jul 2024

10/10 Excellent

sisian

e!
Stayed 5 nights in Jun 2024

10/10 Excellent

Elisabeth Brockman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with exceptional customer service
Stayed 1 night in Jun 2024

10/10 Excellent

Elisabeth Brockman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel with exceptional customer service
Stayed 2 nights in Jun 2024

10/10 Excellent

HERNAN

Todo bien
Stayed 1 night in Jun 2024

10/10 Excellent

Ahmad, Gainesville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location
Stayed 3 nights in Jun 2024

10/10 Excellent

Flavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and within walking distance to the attactions in Cuzco historic center.
Stayed 4 nights in Jun 2024

10/10 Excellent

Eliana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, beautiful, impeccable, amazing hotel and staff
Stayed 3 nights in Jun 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, hot showers, quiet rooms, excellent boxed breakfast!
Stayed 1 night in Jun 2024

10/10 Excellent

Eduardo, Oradell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property conditions are exceptional
Stayed 2 nights in Jun 2024

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel that my wife and I have stayed at in our 20 years of travel. Overall outstanding experience. Extremely friendly staff. Great food.
Stayed 3 nights in Jun 2024

10/10 Excellent

Randy, Springfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fabulous property, maybe the best I’ve ever been to, and I’ve seen a few. VERY. courteous and helpful staff. Great location to walk around. And an absolutely beautiful and unique building in a former monastery. The courtyard was open, friendly and peaceful, I did my morning coffee and afternoon tea there. I can’t say enough nice things, if I ever come back to Cusco, I’ll definitely stay here.
Stayed 4 nights in Jun 2024

10/10 Excellent

Lorena

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024