Concierge services, dry cleaning, and laundry facilities are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Hotel Santa Maria offers 34 accommodations with complimentary toiletries. Rooms open to balconies. Accommodations offer separate dining areas and include desks. Flat-screen televisions come with cable channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. For a surcharge, the property provides an area shuttle within 100 km and an airport shuttle (available 24 hours). This Cusco hotel also offers a terrace, multilingual staff, and tour/ticket assistance.
Hotel Santa Maria is a smoke-free property.
A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.
Languages
English, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
24-hour roundtrip airport shuttle (surcharge)
Area shuttle (surcharge) up to 100 km
Train station pick-up shuttle (surcharge)
Food and drink
Free buffet breakfast available daily 6:00 AM to 9:00 AM
Family friendly
Laundry facilities
Rollaway/extra bed (surcharge)
Separate in-room dining area
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
Smoke-free property
Room amenities
Bedroom
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Separate dining area
More
Desk
Policies
Check-in
Check-in start time: 11:00 AM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: USD 9 per vehicle (one way)
Airport shuttle fee per child: USD 8.00 (one-way), (up to 18 years old)
Rollaway bed fee: USD 20.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number 20208326148
We should mention
This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
No pets and no service animals are allowed at this property
Property is also known as
Hotel Santa Maria Cusco
Santa Maria Cusco
Hotel Santa Maria Hotel
Hotel Santa Maria Cusco
Hotel Santa Maria Hotel Cusco
Hotel Santa Maria Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 60 out of 150 reviews
10 - Excellent
60
Rating 8 - Good. 57 out of 150 reviews
8 - Good
57
Rating 6 - Okay. 22 out of 150 reviews
6 - Okay
22
Rating 4 - Poor. 11 out of 150 reviews
4 - Poor
11
Rating 2 - Terrible. 0 out of 150 reviews
2 - Terrible
0
8.4/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
7.8/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
10/10 Excellent
Andrew, Cedartown
Oct 10, 2021
Andrew
Stayed 2 nights in Oct 2021
6/10 Okay
Verified traveler
Traveled with group
Dec 5, 2019
Liked: Cleanliness, staff & service
Great location, friendly staff and nice breakfast. The guest room needs some maintenance.
The property is a fantastic location, could not be better placed for Cusco's central attractions.
The first 2 nights of my stay I was woken by very loud music soon after midnight and I could not sleep until 4 or 5 am when it stopped.
Verified traveler
Stayed 2 nights in Oct 2019
4/10 Poor
Jose, USA, Florida
Oct 21, 2019
Liked: Staff & service
Disliked: Cleanliness
Good location, walking distance to Plaza de Armas and mercado San Pedro. The staff was excellent and helpful.
My complaint was the bathroom in my room, the shower had mold and the roof was old...definitely needs a remodeling.
The courtyard was beautiful and the rooftop view was breathtaking! All the staff were willing to help and make eggs upon request in the morning. And HOT WATER was a blessing. The location couldn’t have been better... right next to the plaza! Highly recommend!
The desk staff/hosts were so kind and welcoming that Santa Maria felt like home while we were staying there. Hospitality at its best! Thank you, Hotel Santa Maria!
The Hotel Santa Maria is a two minute walk to the main square, the Plaza des Armes. I love the vintage quality of the hotel, and appreciate the warm and inviting Cusco vibe. The bountiful breakfast buffet includes freshly prepared eggs (any style) and ample seating for guests. A big desanyuno (breakfast) allows the visitor to start the day full and ready to see the sights of beautiful Cusco on foot.