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Union Hotel Cusco

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Union Hotel Cusco

Terrace/patio
Front of property
Terrace/patio
Traditional Studio Suite | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Billiards

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Calle Union 189, Cusco, Cusco, 8002
  • San Pedro Church
    2 min walk
  • San Pedro Market
    3 min walk
  • Plaza de Armas
    8 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    7 min drive

Room options

View all photos for Traditional Quadruple Room

Traditional Quadruple Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Traditional Quadruple Room

  • 344 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Classic Twin Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Classic Twin Room

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Twin Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Traditional Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Traditional Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Classic Double Room

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Triple Room, 3 Twin Beds

Traditional Triple Room, 3 Twin Beds | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Traditional Triple Room, 3 Twin Beds

  • 301 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Economy Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Economy Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Sonesta Hotel Cusco

Breakfast included
Free airport shuttle
Free WiFi
Restaurant
4.8 out of 5, Exceptional, (1023)
The price is $120
per night
$132 total
includes taxes & fees
Dec 8 - Dec 9
Sonesta Hotel Cusco

About this property

Union Hotel Cusco

3.5-star hotel in Cusco Historic Center
Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas, and free airport pick-up are also provided. Additionally, an arcade/game room, tour/ticket assistance, and a garden are onsite.
Union Hotel Cusco offers 43 accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas. 40-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. A shuttle from the airport to the hotel is complimentary to guests (available on request). This Colonial hotel also offers a terrace, an arcade/game room, and tour/ticket assistance.

Union Hotel Cusco has designated areas for smoking.

A complimentary local cuisine breakfast is served each morning between 6:00 AM and 9:00 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free airport pick-up shuttle from 6:00 AM to 8:00 PM at scheduled times and on request

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Built in 2015
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 20526897839

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property

Property is also known as

Esplendor Hotel Cusco
Esplendor Cusco
Esplendor Hotel
Esplendor
Union Hotel Cusco Hotel
Union Hotel Cusco Cusco
Union Hotel Cusco Hotel Cusco

Union Hotel Cusco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 554 out of 835 reviews" "
Rating 8 - Good. 199 out of 835 reviews" "
Rating 6 - Okay. 42 out of 835 reviews" "
Rating 4 - Poor. 27 out of 835 reviews" "
Rating 2 - Terrible. 13 out of 835 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cristian, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general tuvimos una experiencia muy agradable, todo el personal muy amable y atento. El personal del desayuno Vaneza y Roy excelente. 🏨🇵🇪❤️🦙
Stayed 4 nights in Aug 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Al

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful
Stayed 1 night in Aug 2024

10/10 Excellent

Tania

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely gorgeous. You come off the street, and are in a beautiful open courtyard. The rooms were kept clean and are accurate to the pictures. They have a nice restaurant, game area, bar, and even an Alpaca. There are daily classes that you can participate in. And the included breakfast if delicious. The servers were friendly and worked hard. Next time I go to Cusco, I will be staying here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Jesus

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, specially at breakfast, Yulisa, Vaneza, Roy and chef Ruben. At dinner time Gregorio! It’s a small hotel located walking distance to plaza de armas, the market and shops!
Stayed 7 nights in Jul 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get the king sized bed!
Stayed 1 night in Jul 2024

8/10 Good

Benedda

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay in Cusco, close to shops and restaurants. We only stayed one night after completing a 4-day hike to Machu Picchu. The check in process could have been better, but we had a comfortable bed, clean bathrooms, breakfast included.
Stayed 1 night in Aug 2024

10/10 Excellent

Yasmin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great
Stayed 2 nights in Apr 2024

8/10 Good

Remy

Traveled with family
Liked: Cleanliness, staff & service
Charlot’s best server She was fantastic but place was too cold and did work well enough
Stayed 1 night in Jul 2024

10/10 Excellent

Genebelin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the first day we arrived at the hotel the staff was friendly and helpful. Excellent hotel, well located, comfortable rooms and very good service. The restaurant staff were extremely helpful, particularly the waitresses. Very good, complete and delicious breakfasts. We would gladly return to this hotel again. We highly recommend it..
Stayed 5 nights in Jul 2024

4/10 Poor

Celdie

Traveled with family
Disliked: Amenities, property conditions & facilities
We did not have a working bathroom. Staff was quick to respond but not to resolve. We had to use the bathroom in the lobby, which was on the first floor. Our room was on the second floor. Would not recommend this hotel.
Stayed 4 nights in Jul 2024

8/10 Good

Remy

Traveled with family and small children
Liked: Staff & service, amenities
Staff name Charlota will the only reason I would use this facility again She was perfect in her service But the place was cold and the heater didn’t work the way it should be / no hot water to shower
Stayed 1 night in Jul 2024

10/10 Excellent

Madeline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff were very friendly and helpful, food was great. The hotel held our bags for us when we left to do the Inca Trail hike, provided hot water bottles every night in the beds, and provided a snack when we had to checkout before breakfast time. One thing I will say, make sure you bring ear plugs as the walls are quite thin. Otherwise, 10/10. Great experience!
Stayed 1 night in Jul 2024

10/10 Excellent

DOUGLAS, Snohomish

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fun stay at Union Hotel in Cusco. We stayed in the quadruple room, which was very spacious and had comfortable beds. The courtyard was super cute, Kiki the rescued alpaca was adorable, and we had a good dinner at the restaurant. It is out of the hotel's control that there is a bit of street noise and honking at all hours, which is the case for many hotels in Cusco. Breakfast was good but most of their pictures are not representative and look overly glamourous (I suggest updating your photos). The images of breakfast that are more basic are more in line with the experience. Hot breakfast (omelettes, scrambles, etc.) was the best part of their offer. Location was good with just a few blocks to the main square. I would say good value for the price.
Stayed 3 nights in Jun 2024

10/10 Excellent

He

Traveled with family
Superior work they did for our comfort stay! We are treated like a family! We will introduce this hotel to our friends! Will come back again!
Stayed 1 night in Jul 2024

10/10 Excellent

Jignesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Love the breakfast and Kiki.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

judith

Traveled with family
Liked: Cleanliness, staff & service
I did not like that they have a llama in a very small pen. It’s just wrong. Poor thing. Standing on cement all day.
Stayed 1 night in Jun 2024

8/10 Good

Vicki

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the property very much, especially Kiki, the reaisent alpaca. Not having control of the temperature of our room was inconvenient and there were not really enough electrical plugs. The major problem I had was with the bathtub. I considered it somewhat dangerous. It was huge and not easy to climb in and out of. Also with the notice about Cusco’s limited water, I think a shower would be much more appropriate. We loved the restaurant and found it very convenient. Carlota spoke excellent English and was very helpful. The front desk staff and housekeeping also did a great job. We enjoyed our stay and liked the four twins beds since we had two grandkids with us. All in all, I’m glad we stayed there.
Stayed 2 nights in Jun 2024

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio excelente y localizado en un lugar céntrico.
Stayed 2 nights in Jun 2024

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the homey atmosphere and the restaurant’s availability.
Stayed 1 night in Jun 2024

8/10 Good

judith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walkable to everything in the old town. Clean , great staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a great experience
Stayed 2 nights in Jun 2024

8/10 Good

Jacquelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is awesome and it's close to everything you wanna see in Cusco. The staff are super nice and helpful, they really go out of their way to make sure you have a great time.
Stayed 2 nights in Jun 2024

8/10 Good

Yangmin

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024