A restaurant, a rooftop terrace, and a coffee shop/cafe are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Casa Esmeralda By Katari offers 18 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.
Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Cusco hotel also offers a rooftop terrace, tour/ticket assistance, and a garden.
Casa Esmeralda By Katari is a smoke-free property.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.
Casa Esmeralda - This café serves breakfast, lunch, dinner, and light fare.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
24-hour roundtrip airport shuttle on request for a surcharge
Food and drink
Free continental breakfast available daily 6:30 AM to 9:00 AM
A coffee shop/cafe
A restaurant
Restaurants on site
Casa Esmeralda
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
No elevator
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Limited room service
More
Heating
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are available for USD 10.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: USD 12 per vehicle (one-way)
Crib (infant bed) fee: USD 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number 20600619200
We should mention
This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
No pets and no service animals are allowed at this property
Property is also known as
Casa Esmeralda Ananay Hotels Hotel Cusco
Casa Esmeralda Ananay Hotels Hotel
Casa Esmeralda Ananay Hotels Cusco
Casa Esmeralda Ananay Hotels
Casa Esmeralda
Casa Esmeralda By Katari Hotel
Casa Esmeralda By Katari Cusco
Casa Esmeralda by Ananay Hotels
Casa Esmeralda By Katari Hotel Cusco
Casa Esmeralda By Katari Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 172 out of 242 reviews
10 - Excellent
172
Rating 8 - Good. 48 out of 242 reviews
8 - Good
48
Rating 6 - Okay. 14 out of 242 reviews
6 - Okay
14
Rating 4 - Poor. 4 out of 242 reviews
4 - Poor
4
Rating 2 - Terrible. 4 out of 242 reviews
2 - Terrible
4
9.6/10
Cleanliness
9.6/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
6/10 Okay
Joseph
Mar 15, 2025
Joseph
Stayed 1 night in Mar 2025
6/10 Okay
Joseph
Mar 14, 2025
Liked: Staff & service
Hotel Esmeralda by Katari, was an aesthetically nice hotel. At First glance, modern and clean. But when we arrived our initial room had a smell of residual cigarette smoke, which they happy to change and get us another room. The rooms were pretty dirty with hair and dust. The showers could have operated better, drainage and the shower doors didn't close, the shower head pressure wasn't good. The towels could be more clean, they looked very used. The heater sometimes worked and one room didn't have a window to allow fresh air. The location was off the beaten path which made area quiet but it was a 15min walk to Plaza de Armas. Not much to eat around the area so dont return hungry. The Staff was very nice and always available in house or via WhatsApp. Probably would try somewhere else next time but for the cost and availability it's not awful. Also, breakfast was great.
I had a really nice time here. The room was super comfortable, and the property felt very safe. The hostess was also super helpful with booking and finding information for all the tours. I was able to see everything I wanted to see here with it all being booked very last minute. Thank you again.
This place was great! Giada who worked there was incredibly helpful! She whatsapped us in advance, arranged a taxi to pick us up for a very reasonable price, had breakfast ready for our 3am departure, and held our bags for us. She also connected us with a couple local drivers who could take us to sites in the sacred valley. The room was really clean and comfortable and the breakfast was delicious. Would 100% recommend!
Mary
Stayed 2 nights in Dec 2024
6/10 Okay
POURANG ROSTAMABADI, Aliso Viejo
Traveled with partner
Dec 31, 2024
Disliked: Amenities
Not a good location
We were assigned a room without window
It was like a cage or a room in prison
Don’t fall for the pictures
Our stay at Casa Esmerelda was great - it felt like home away from home.
The hotel is lovely - extremely clean and modern. The breakfast was delicious. And most of all, the staff are very kind, thoughtful and helpful.
We’ll miss the amazing people at Casa Esmerelda and would definitely return if we visit Cusco again. Highly recommend!
The staff was very helpful although they didn't speak English. I was able to use Google translate and WhatsApp to communicate effectively. The breakfast is included and very tasty. It's mostly buffet style however they also made omelettes according to your liking. The rooms are cleaned daily and the team and coffee station is always well maintained. Very quiet and relaxing.
Very friendly and helpful staff
Having hot water, tea and coca leaves always available is helpful when dealing with the increased altitude. We told them at 6 pm that we needed to leave early for our tour and there was a packed food bag for us the next morning at 4 am
The staff here was exceptional !! There was a young lady who assisted us with check in , cooked our breakfast, assisted with printing documents, ordering transportation, etc. A real cozy quaint hotel I will definitely revisit anytime I’m in Cusco
Our stay at Casa Esmeralda was excellent! The hotel is gorgeous, and is located in a very convenient spot, without being too submerged in the bustle and noise of the city. The rooms were always kept clean by the staff, and the complimentary breakfast every morning was always delicious! Giara, the receptionist, is the sweetest! She was very gracious and helpful with anything we needed throughout our stay.
Nice clean hotel. Front desk great, room not big but pleasant, good breakfast. 18-20 minutes toPlaza de Armas. Hotel is on nice side street in an area that not particularly glamorous. Iglesia de Nuestrs Seńora de Belen is 5-10 minutes away.