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Mercure Curitiba Batel Hotel

3.5 star property

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Photo gallery for Mercure Curitiba Batel Hotel

Exterior
Meeting facility
Superior Suite (1 King + 2 Single Beds or 1 King Bed) | Bathroom | Shower, eco-friendly toiletries, hair dryer, towels
Superior Suite (1 King + 2 Single Beds or 1 King Bed) | Minibar, in-room safe, desk, iron/ironing board
Executive Suite, 1 Queen Bed | Minibar, in-room safe, desk, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Pet friendly
  • Room service
  • Gym

Explore the area

Map
R. Alferes Angelo Sampaio, 1177, Batel CEP, Curitiba, PR, 80420-160
  • Japan Square
    ‪7 min walk‬
  • Curitiba Shopping Center
    ‪7 min walk‬
  • 24 Hours Street
    ‪14 min walk‬
  • Curitiba (CWB-Afonso Pena Intl.)
    ‪30 min drive‬

Room options

View all photos for Executive Apartment, 1 King Bed, Balcony

Minibar, in-room safe, desk, iron/ironing board

Executive Apartment, 1 King Bed, Balcony

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Apartment, 2 Twin Beds

Shower, eco-friendly toiletries, hair dryer, towels

Standard Apartment, 2 Twin Beds

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Apartment, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Standard Apartment, 1 King Bed

  • 183 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite (1 King + 2 Single Beds or 1 King Bed)

Superior Suite (1 King + 2 Single Beds or 1 King Bed) | Minibar, in-room safe, desk, iron/ironing board

Superior Suite (1 King + 2 Single Beds or 1 King Bed)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Family Apartment, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Executive Apartment, 1 King Bed, Kitchen

Executive Apartment, 1 King Bed, Kitchen | Minibar, in-room safe, desk, iron/ironing board

Executive Apartment, 1 King Bed, Kitchen

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment, 1 King Bed, Accessible, Balcony

Minibar, in-room safe, desk, iron/ironing board

Executive Apartment, 1 King Bed, Accessible, Balcony

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Apartment, 1 King Bed with Sofa bed, Balcony

Minibar, in-room safe, desk, iron/ironing board

Superior Apartment, 1 King Bed with Sofa bed, Balcony

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Superior Apartment, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Queen Bed

Executive Suite, 1 Queen Bed | Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 1 Queen Bed

  • 883 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

Mercure Curitiba Batel Hotel

3.5-star hotel in Batel
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and valet parking. Housekeeping is available on request.
Mercure Curitiba Batel Hotel offers 180 accommodations with minibars and safes. 43-inch Smart televisions come with cable channels. Bathrooms include showers and hair dryers.

This Curitiba hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mercure Curitiba Batel Hotel features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a library, multilingual staff, and laundry facilities. Parking is available onsite for a surcharge. A total renovation of this property was completed in September 2020.

Mercure Curitiba Batel Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Allure - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; BRL 60 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Allure

Things to do

  • Gym
  • Indoor pool
  • Library
  • Piano

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 20 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - September 2020
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 70 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 60 per person
  • Valet parking fee: BRL 30 per day
  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Curitiba Batel
Mercure Curitiba Batel Hotel
Mercure Curitiba Batel Brazil
Mercure Curitiba Batel
Mercure Curitiba Batel Hotel Hotel
Mercure Curitiba Batel Hotel Curitiba
Mercure Curitiba Batel Hotel Hotel Curitiba

Mercure Curitiba Batel Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 246 out of 465 reviews
Rating 8 - Good. 147 out of 465 reviews
Rating 6 - Okay. 46 out of 465 reviews
Rating 4 - Poor. 15 out of 465 reviews
Rating 2 - Terrible. 11 out of 465 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Viviane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good! I highly recommend
Stayed 1 night in Dec 2024

2/10 Terrible

Najla

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities
My recent stay at the hotel was deeply disappointing due to a lack of professionalism of the the hotel staffing. I booked through Expedia, specifically seeking a pet-friendly hotel, but there was no mention of needing a vaccination card for my dog. After driving for 7 hours and arriving at 9:30 PM, I was informed by the manager on duty that I could not stay without the vaccination card. I explained that this requirement was not disclosed during the booking process, but the manager was unhelpful, dismissive, and offered no solutions. When I asked for a refund, I was told it was not possible because the reservation was made through Expedia and that I needed to file a complaint with them. Despite several attempts to resolve the issue, the manager showed no willingness to assist or provide alternatives. Only after I requested to escalate the matter to his supervisor was I finally allowed to write a statement attesting to my dog’s vaccination status—a solution that, as I later learned, was standard policy for such situations. The next morning, the front desk staff confirmed that a written statement was an acceptable alternative to the vaccination card, which made it clear that the entire ordeal could have been avoided. This experience highlights a clear lack of training and professionalism in handling guest concerns. I hope the hotel takes steps to improve its staff training to prevent similar incidents in the future.
Stayed 1 night in Dec 2024

10/10 Excellent

Maria Gabriela

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. The bed is very comfortable. My room had a balcony which was very nice. The only thing is I don’t think they get a lot of foreign tourist because they’re debit machines do not work with foreign cards and their Internet is also made up so you sign in with your Brazilian identification so it’s harder for tourist to navigate.
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria Gabriela

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman that checked me in was incredibly slow they couldn’t connect me to the Internet because I didn’t have Brazilian documentation. I had my passport. It was almost like they’ve never seen a foreigner before. Apart from the check in lady who was incompetent everything else has been excellent.
Stayed 1 night in Dec 2024

6/10 Okay

Kuwabo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I thought our stay was very average and likely wouldn't stay here again. The language barrier presented more service challenges here than I've encountered in any other non-English speaking country I've visited. I had a friend staying in a nearby hotel who also doesn't speak Portugeuse, and she had a much better experience (easier service, more attentive to guests, and more accomodating). My guess is that Mercure would be a better experience for a Portuguese speaker.
Stayed 5 nights in Sep 2024

10/10 Excellent

Julieta

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

It was a great room, definetely i would stay again! only need blankets because of cold weather! (got better with the minisplit in heat)
Stayed 1 night in Jul 2024

6/10 Okay

Caio

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Room was dirty, bathroom definitely need a good cleaning, all my remote control was low in battery, the ac didn’t work properly, staff was rude and unwelcoming, I tried ordering food at 10;45pm and the kitchen was already closed.
Stayed 3 nights in Apr 2024

10/10 Excellent

Joshua

Stayed 1 night in Apr 2024

10/10 Excellent

Marcio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I expected more

Many cable channels didnt work. Shower drain was clogged up. The sofa bed was rough to sleep in. Not comfortable at all. I was expecting more for being a high end hotel in a high end neighborhood. Check in was very slow and we had to pay some weird fee not mentioned anywhere !
Stayed 9 nights in Mar 2024

10/10 Excellent

alex

Stayed 2 nights in Sep 2023

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
O hotel em geral é bom. Cama confortável e chuveiro bom. Chegamos mais cedo do horário programado para o check in e os staffs não permitiram a nossa entrada mesmo com quarto disponível. Tivemos que pagar parte de uma diária + 5%. Como estávamos cansados do voo, pagamos o valor que nos foi cobrado. A grande maioria dos hotéis são mais maleáveis quanto ao check in mais cedo, caso haja disponibilidade sem cobrança. O que não foi ocorreu.
Stayed 1 night in Jul 2023

8/10 Good

Daniella

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good business hotel. Internet worked well. Chairs in the room comfortable to work. Comfortable bed and balcony was super appreciated after a long work day.
Stayed 2 nights in Jul 2023

4/10 Poor

Thomas

Traveled with family
Disliked: Staff & service, amenities
Sadly I cannot recommend the Mercure. The staff was awkward towards us and would often ignore our family in favor of native speaking guests even while in line. While I highly recommend the restaurant downstairs and the breakfast, a majority of the staff in which we interacted with needs to take notes from the staff at the Radisson just a few blocks down the road. They added charges to our rooms and were caught by surprise we actually reviewed them. They apologized a thousand times… but clearly they like to take advantage of foreign guests. My suggestion for the Mercure team, etiquette and awareness. If you are paying top dollar you expect top results. Paying the same price at the Radisson and it’s a stark contrast in favor of the Radisson.

10/10 Excellent

Mario

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Nice bar!
Stayed 2 nights in May 2022

10/10 Excellent

Valquiria

Stayed 1 night in Feb 2022

8/10 Good

Claudio

Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021

10/10 Excellent

JOMAR P.

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent. Pamella and David were outstanding hosts.
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Funcionários atenciosos, quarto confortável e limpeza excelente. O café da manhã é maravilhoso!
Stayed 3 nights in Sep 2021

8/10 Good

José

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort

It's an option when staying in Curitiba

The location of this hotel is the best reason to choose it. The building shows signs of ageing and require cosmetic improvements.
Stayed 4 nights in Mar 2020

10/10 Excellent

Antonio Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet room, cool furniture with gym and pool

Quiet room and cool furniture with gym and pool. Breakfast available with many options, including Nexpresso coffee
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Nice place, well maintained
Stayed 1 night in Nov 2019

8/10 Good

JOSNEY

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Great service

The hotel was overall good. The only issue is that it is located in a noisy area. Clean and great service.
Stayed 1 night in Nov 2019

10/10 Excellent

Mariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Security guy should be more friendly. Another is OK FOR ME.
Stayed 1 night in Mar 2019