All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 204 out of 418 reviews" "
10 - Excellent
204
Rating 8 - Good. 150 out of 418 reviews" "
8 - Good
150
Rating 6 - Okay. 44 out of 418 reviews" "
6 - Okay
44
Rating 4 - Poor. 13 out of 418 reviews" "
4 - Poor
13
Rating 2 - Terrible. 7 out of 418 reviews" "
2 - Terrible
7
8.8/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Okay
John
Sep 15, 2022
Liked: Staff & service
Disliked: Amenities
Not sure why this property is so highly rated. It was (mostly) clean and minimally comfortable. Shower had grout blackened by mildew. Two towels but no hand towels. Had to ask maintenance to come up and show is how to get the AC working. (We correctly deciphered the handheld control, but there was a separate unmarked wall switch almost hidden by the bed.) Restaurant closes relatively early after dinner. Price was high for this quality of accommodation. It was clean and comfortable enough, but below what I expected given the photos and price.
Bem localizado por nós. O Senhor Ricardo e seu pessoal eram muitos gentis e bom para ajudar. A Cida, a camareira, também muita boa. A comida era excelente junta a pessoal. Era limpo e gostamos muito.
Pastor Roberto
Poor breakfast without variety, unnatural fruit juices
Verified traveler
Stayed 1 night in Feb 2019
10/10 Excellent
Verified traveler
Jan 30, 2019
Liked: Cleanliness
Verified traveler
Stayed 1 night in Sep 2017
6/10 Okay
Peter, Canada
Nov 30, 2016
OK to stay for short time
The room was good, but the first thing we saw when opening the room door was a cochroche.
Dinner and service at the restaurant were disapointing, but breakfast was good.
Restaurant staff not very attentive and not very friendly.
No English speeking staff at the desk or in the restaurant.
Front desk staff friendly and helpfull, allowed us to store a suit case, which was not needed, at the hotel for a week.
Atendimento maravilhoso, café da manhã variado, quarto confortável e localização excelente. Hotel grande mas familiar, com decoração aconchegante e inspirada no pantanal.
Custo benefício achei muito alto para o serviço oferecido, solicite um secador de cabelo, levaram 3 e nenhum funciono.
Café de manhã bom produtos da padaria poderia ser menor variedade e mais frescos