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Casa Francisco Cuernavaca

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Francisco Cuernavaca

2 outdoor pools, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
Premium bedding, down comforters, pillowtop beds, in-room safe
Birthday party area
Exterior
Interior detail

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
Coronel Ahumada 203, Col. Lomas del Mirador, Cuernavaca, MOR, 62350
  • Teopanzolco Archaeological Zone
    18 min walk
  • Plaza de Armas
    3 min drive
  • Forum Cuernavaca
    3 min drive
  • Cuernavaca, Morelos (CVJ-General Mariano Matamoros)
    25 min drive

Room options

View all photos for Junior Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive room, Pool front, 2 double beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive room, Pool front, 2 double beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

Casa Francisco Cuernavaca

4-star Cuernavaca hotel with 1 restaurants, connected to a shopping center
This smoke-free hotel features 2 outdoor pools, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a business center.
Casa Francisco Cuernavaca offers 100 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies or patios. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LED televisions come with cable channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Cuernavaca hotel provides complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Casa Francisco Cuernavaca features 2 outdoor swimming pools, a fitness center, and a children's pool. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and a meeting room. Event facilities measuring 1184 square feet (110 square meters) include conference space. This Beaux Arts hotel also offers a terrace, a garden, and concierge services. Onsite self parking is complimentary.

Casa Francisco Cuernavaca is a smoke-free property.

A complimentary manager's reception is offered each day.
Primavera - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 280 for adults and MXN 190 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Primavera

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 1,184 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 400
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

Front desk staff will greet guests on arrival
Breakfast is not included in breakfast rates for children ages 0-11 who share existing bedding with a parent, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 280 for adults and MXN 190 for children
  • Early check-in fee: MXN 400 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Occidental Cuernavaca Barceló Hotel Group
Barceló Hotel Cuernavaca
Barceló Cuernavaca Hotel
Occidental Cuernavaca Hotel
Occidental Barceló Hotel Group
Occidental Cuernavaca Barceló Group
Barceló Cuernavaca
Casa Francisco Cuernavaca Hotel
Casa Francisco Cuernavaca Cuernavaca
Occidental Cuernavaca Barceló Hotel Group
Casa Francisco Cuernavaca Hotel Cuernavaca

Casa Francisco Cuernavaca Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 521 out of 1010 reviews" "
Rating 8 - Good. 287 out of 1010 reviews" "
Rating 6 - Okay. 122 out of 1010 reviews" "
Rating 4 - Poor. 32 out of 1010 reviews" "
Rating 2 - Terrible. 48 out of 1010 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Maria

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

maria Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Aldo

Disliked: Staff & service
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
- Keycards are reused and not rotated. Security concern as anyone could keep one and open your room. - door locks borderline do not function. We’ve been locked out of our room several times. - AC broken in our first room - Fridge broken in our first room - Door lock didn’t open 90% of the time in our first room - Door lock didn’t open 50% of the time in our second room - Door lock didn’t work at all on one keycard on our THIRD room - Keycards have to be reprogrammed daily - Several receptionists had bad attitude - Receptionist refused to speak to me in English. I can speak Spanish ok but English preferred. So either she is not qualified for the position or was being ignorant in purpose. - Blinds do not shut entirely - Blind “rod” kept coming unhooked - Bathroom door doesn’t latch/stay closed in our second room - Sewage smell in bathrooms in 3 rooms - Electrical outlet pulled away from wall in first room. Safety risk. - Front desk staff argumentative and rude. Kitchen staff great. - parking lot guard rude, and tried to argue and intimidate my family. My family was scared he was going to hurt them. Avoid at all costs.
Stayed 7 nights in Jul 2024

10/10 Excellent

Azucena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Marco

Traveled with family
Disliked: Room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Solo el vecino tenia l TV muy fuerte y se traspasa el ruido.
Stayed 2 nights in Jul 2024

10/10 Excellent

Victor y Catalina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Rodrigo Alberto

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Es muy buen lugar para pasar un fin de semana, las habitaciones son cómodas y las televisiones tienen servicio, sin embargo son algo pequeñas para poder pasar un rato cómodo en la habitación. Está pensado más que nada para que bajes a la alberca y pases un tiempo con tu familia, sin embargo se llena demasiado la alberca y no tienes mucho espacio para ti. El personal es cumplidor, no son extremadamente serviciales, pero si pides algo no vas a tener que esperar tanto tiempo para poderlo conseguir, aunque en ocasiones tienes que presionar un poco para que te envíen cosas del restaurante a tu habitación. Todo lo demás bastante agradable.
Stayed 1 night in May 2024

10/10 Excellent

Armando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicand cleaN HOTEL SPEND A NIGHT
Stayed 1 night in Jul 2024

10/10 Excellent

Omar

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muchas gracias por su excelente servicio, fueron muy pacientes para la entrada y salida, el hotel se encuantra muy bien ubicado y es facil llegar. La alberca es deliciosa por que se encuentra climatizada. Quiero agradecer en especial a la Srita Diana por sus atenciones.
Stayed 1 night in Jun 2024

10/10 Excellent

Omar

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muchas gracias por su excelente servicio, fueron muy pacientes para la entrada y salida, el hotel se encuantra muy bien ubicado y es facil llegar. La alberca es deliciosa por que se encuentra climatizada. Quiero agradecer en especial a la Srita Diana por sus atenciones.

10/10 Excellent

Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good food.
Stayed 2 nights in Jul 2024

6/10 Okay

Susana

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2024

4/10 Poor

Sebastian

Disliked: Cleanliness, staff & service, property conditions & facilities
Go elsewhere.
Not a good stay. Wouldn't come back.
Stayed 4 nights in Jun 2024

6/10 Okay

Viridiana

Traveled with family
Stayed 1 night in Jun 2024

6/10 Okay

Guillermo

Traveled with family
Liked: Staff & service, room comfort
RECOMENDARIA A MIS FAMILIARES BUSCAR OTRA OPCION
EL AIRE ACONDICIONADO DE LA HABITACION NO FUNCIONÓ Y NO LOGRAMOS DORMIR BIEN.YA QUE EL VENTILADOR RESULTO QUE GENERABA UN CHIRRIDO INTOLERANTE. EL PERSONAL DE RECEPCION FUÉ AMABLE Y EFICIENTE. EL PERSONAL EN RESTAURANTE FUE GROSERO Y GENERÓ INCOMODIDAD AL GRADO DE PREFERIR CONSUMIR ALIMENTOS FUERA DEL HOTEL. LA PERSONA DE LIMPIEZA EN HABITACION NO RESPETO EL ANUNCIO COLOCADO FUERA DE LA PUERTA PARA QUE NO INGRESARA HASTA DESPUES DE QUE REGRESARAMOS DE ALMORZAR. EL COSTO DE LA HABITACION FUE ACEPTABLE, LAS AGUAS DIARIAS COMO CORTESIA SE AGRADECEN BASTANTE, EL EQUIPAMIENTO Y AMENIDADES EN EL BAÑO CUMPLEN BIEN, LA ROPA DE CAMA ESTUVO LIMPIA ASI COMO LAS TOALLAS, LA CAJA DE SEGURIDAD ES UN BUEN PLUS.
Stayed 2 nights in Jun 2024

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue agradable, el único tema es que desde la reservación y pago indicamos que seríamos dos adultos y dos menores, sin embargo, en el hotel nos dijeron que solo incluí dos desayunos, sería importante que consideren a todos las personas registradas en la reserva para evitar malos ratos o momentos incómodos y en el hotel
Stayed 1 night in Jun 2024

10/10 Excellent

arturo

Stayed 3 nights in Feb 2024

10/10 Excellent

victor, santa ana

Stayed 1 night in Jun 2024

10/10 Excellent

Ruben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Sergio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Sergio

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy insatisfactorio
La habitación tenía un mini split que era viejo y no enfriaba, el ventilador hacía mucho ruido, el brunch dominical fue un desastre casi 2 horas para poder comer
Stayed 1 night in Jun 2024