This hotel features an outdoor pool, a restaurant, and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, concierge services, and a 24-hour front desk.
Hotel Hacienda de Zapata offers 34 air-conditioned accommodations with safes and irons/ironing boards. LED televisions come with cable channels.
Bathrooms include showers. This Jiutepec hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. This business-friendly hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Concierge services and wedding services can be provided. Complimentary uncovered self parking is available on site.
Hotel Hacienda de Zapata has designated areas for smoking.
RESTAURANTE ZAPATA - This restaurant specializes in Mexican cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free secured, uncovered self parking on site
Food and drink
A restaurant
Restaurants on site
RESTAURANTE ZAPATA
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Wedding services
Business services
Business center
Meeting room
Outdoors
Garden
Terrace
Accessibility
No elevator
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer (on request)
Private bathroom
Shower
Towels provided
Entertainment
LED TV with cable channels
Food and drink
Limited room service
More
Air conditioning
Desk
Iron/ironing board
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for MXN 150.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: MXN 100 per day
We have included all charges provided to us by the property.
Optional extras
Crib (infant bed) fee: MXN 150.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Property is also known as
Hacienda de Zapata
Hacienda de Zapata Cuernavaca
Hotel Hacienda de Zapata
Hotel Hacienda de Zapata Cuernavaca
Hotel Hacienda Zapata Cuernavaca
Hotel Hacienda Zapata
Hacienda Zapata Cuernavaca
Hotel Hacienda de Zapata Hotel
Hotel Hacienda de Zapata Jiutepec
Hotel Hacienda de Zapata Hotel Jiutepec
Hotel Hacienda de Zapata Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 68 out of 217 reviews" "
10 - Excellent
68
Rating 8 - Good. 73 out of 217 reviews" "
8 - Good
73
Rating 6 - Okay. 54 out of 217 reviews" "
6 - Okay
54
Rating 4 - Poor. 12 out of 217 reviews" "
4 - Poor
12
Rating 2 - Terrible. 10 out of 217 reviews" "
2 - Terrible
10
8.4/10
Cleanliness
8.2/10
Staff & service
8.0/10
Amenities
7.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
Alma
Traveled with family
Jul 19, 2024
Disliked: Amenities
El lugar huele a viejo y las camas súper duras, nada confortables.
Flexibilidad para relizar Check-in en la madrugada, lugar de estacionamiento seguro, habitaciones tranquilas y todo el personal amable.
Lo único a considerar es el mantenimiento de puertas porque da un aspecto a viejo.
Buena ubicación para dormir 1 noche.
muy mala sin administrador , ni camaristas hacen el aseo demasiado tarde sin mantenimiento.
tres dias sin agua caliente y uno sin agua poca atencion a reclamos o atender las obdervaciones hechas la ropa de cama no es del tamaño de las camas --(chica)
LAS HABITACIONES SON SENCILLAS, PERO MUY LIMPIAS, EL PERSONAL AMABLE, NOS PRESTARON UNA PLANCHA, LA ALBERCA ES PEQUEÑA, PERO EN GENERAL EL HOTEL ESTA BIEN PARA UNA ESTANCIA DE DESCANSO