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Holiday Inn Express Hotel & Suites Cuernavaca, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Cuernavaca, an IHG Hotel

Property amenity
In-room safe, desk, blackout drapes, iron/ironing board
Property amenity
Property amenity
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Avenida Morelos Sur 133, Barrio De Chipitlan, Cuernavaca, MOR, 62070
  • Cuernavaca Golf Club
    3 min drive
  • Robert Brady Museum
    3 min drive
  • Cuauhnahuac Regional Museum
    4 min drive
  • Cuernavaca, Morelos (CVJ-General Mariano Matamoros)
    21 min drive

Room options

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • 301 sq ft
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Suite, 2 Bedrooms (Governor)

Suite, 2 Bedrooms (Governor) | Private kitchenette | Coffee/tea maker

Suite, 2 Bedrooms (Governor)

  • 1023 sq ft
  • Sleeps 8
  • 2 Double Beds

Similar properties

Exterior

Fiesta Inn Cuernavaca

Pool
Pet friendly
Kids pool
Free WiFi
4.3 out of 5, Excellent, (1003)
The price is $73
per night
$88 total
includes taxes & fees
Dec 8 - Dec 9
Fiesta Inn Cuernavaca

About this property

Holiday Inn Express Hotel & Suites Cuernavaca, an IHG Hotel

3-star Cuernavaca hotel with outdoor pool
An outdoor pool, a fitness center, and a business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express Hotel & Suites Cuernavaca, an IHG Hotel offers 124 air-conditioned accommodations with safes and coffee/tea makers. 30-inch plasma televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Cuernavaca hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express Hotel & Suites Cuernavaca, an IHG Hotel features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a business center and a meeting room. Event facilities measuring 560 square feet (52 square meters) include conference space. This eco-certified hotel also offers a terrace, a vending machine, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 560 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • Built in 2013

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 30-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cuernavaca
Holiday Inn Express Hotel Cuernavaca
Holiday Inn Express Hotel Suites Cuernavaca
Inn Express Cuernavaca
Holiday Inn Express Hotel Suites Cuernavaca
Holiday Inn Express Hotel Suites Cuernavaca an IHG Hotel

Holiday Inn Express Hotel & Suites Cuernavaca, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 620 out of 1032 reviews" "
Rating 8 - Good. 326 out of 1032 reviews" "
Rating 6 - Okay. 52 out of 1032 reviews" "
Rating 4 - Poor. 17 out of 1032 reviews" "
Rating 2 - Terrible. 17 out of 1032 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

jaime

Stayed 2 nights in Jul 2024

2/10 Terrible

Cecilia

Stayed 2 nights in Jul 2024

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito, el persona muy muy amable, la estancia esta muy limpia y bonito. La comida/desayuno muy recomendable pequeño pero la comida muy rica y de varias opciones 😁 si regresare
Stayed 1 night in May 2024

10/10 Excellent

EVERARDO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Catherine, Orlando

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with clean, modern rooms, great service and nice pool area
Stayed 1 night in Apr 2024

10/10 Excellent

Cesar

Stayed 1 night in Apr 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 2 nights in Mar 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Marco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities
m
Stayed 2 nights in Jan 2024

2/10 Terrible

Lorena

Traveled with family and small children, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Terrible staff !!! Husband left his wallet at the front desk . A honest staff member told him he had left it . When he went to pick up everyone at front desk was going through it !!! Money cards and drivers license was all taken out ! We always stay here ! This was so disappointing!
Stayed 3 nights in Feb 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff could not have been any friendlier. They were very accommodating to my requests. The property is not fancy but it was clean and in good condition. The gardens, the pool and the fountain were very nice. The bed was very comfortable with pillows of different softness and labeled! The hotel is within very close walking distance to regular shopping, drug stores, supermarkets, convenience stores and to places to eat. There is food at the hotel (buffet breakfast) and a kitchen where you can order food until fairly late at night, including some alcoholic beverages. Even though the hotel is located on a busy federal highway, it was not noisy, especially if you get a room at the end of the hallway: very quiet. Very recommendable.
Stayed 2 nights in Dec 2023

8/10 Good

tony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Brand new hotel ,rooms are good, pool is excellent. Breakfast just average. On big downside of pool area is sewage odor near lower garden area.
Stayed 3 nights in Nov 2023

2/10 Terrible

Tatiana

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Terrible toilet paper, basic bathroom. Just soap and body lotion. Rouge bed sheets.old carpet. Personal not amigable, poor express breakfast. Cold food .
Stayed 1 night in Oct 2023

10/10 Excellent

Luis Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in Sep 2023

6/10 Okay

lorena

Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Servico, instaciones, alimentos y limpieza. Excelente hotel.
Stayed 1 night in Jul 2023

10/10 Excellent

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Jun 2023

10/10 Excellent

George, Bossier City

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
From the very beginning, you noticed the 24hr security guard and controlled access to the hotel. Then you are greeted by the desk staff and receive help with a friendly attitude. The free hot breakfast buffet is really good. The guys helping at the buffet are fast and friendly as well. The rooms are very clean.
Stayed 4 nights in May 2023

10/10 Excellent

Pompeyo

Stayed 1 night in May 2023

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great staff great location close to pharmacy if needed. Would highly recommend
Stayed 2 nights in Apr 2023

10/10 Excellent

Arturo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 3 nights in Mar 2023

8/10 Good

Carlos R

Stayed 2 nights in Mar 2023

10/10 Excellent

Luis Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023