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Grand Fiesta Americana Sumiya Cuernavaca

4.0 star property

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Photo gallery for Grand Fiesta Americana Sumiya Cuernavaca

Hallway
Lobby
Massage/treatment rooms
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Outdoor banquet area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Spa
  • 24/7 front desk

Explore the area

Map
Int. Fraccionamiento Sumiya S/N, Col. Jose Parres Jiutepec, Jiutepec, MOR, 62550
  • Balneario La Cascada
    ‪4 min drive‬
  • Tabachines Golf Club
    ‪10 min drive‬
  • Papalote Museo del Niño
    ‪11 min drive‬
  • Cuernavaca, Morelos (CVJ-General Mariano Matamoros)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Pool View

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Pool View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Double Beds, Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Plus)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed (Plus)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Plus)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Double Beds (Plus)

  • Sleeps 4
  • 2 Double Beds

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About this property

Grand Fiesta Americana Sumiya Cuernavaca

4-star hotel in Sumiya
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
Grand Fiesta Americana Sumiya Cuernavaca offers 163 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. 65-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The onsite spa has massage/treatment rooms. Services include massages. The spa is open daily.
In addition to a full-service spa, Grand Fiesta Americana Sumiya Cuernavaca features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a terrace, multilingual staff, and a garden. Complimentary uncovered self parking is available on site.

Grand Fiesta Americana Sumiya Cuernavaca has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Sumiya - This restaurant specializes in Asian cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
La Arboleda - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
La Cascada - This poolside bar serves light fare only. Open select days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 270 to 750 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • La Arboleda
  • La Cascada
  • Sumiya

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Tennis

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 65-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 270 to 750 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Camino Real Sumiya
Camino Real Sumiya Cuernavaca
Camino Real Sumiya Hotel
Camino Real Sumiya Hotel Cuernavaca
Sumiya
Sumiya Camino Real
Cuernavaca Hotel Camino Real Sumiya

Grand Fiesta Americana Sumiya Cuernavaca Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 630 out of 1009 reviews
Rating 8 - Good. 218 out of 1009 reviews
Rating 6 - Okay. 100 out of 1009 reviews
Rating 4 - Poor. 38 out of 1009 reviews
Rating 2 - Terrible. 23 out of 1009 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Randall

Liked: Cleanliness, staff & service, room comfort
The hotel is surrounded by nature and the Japanese concept makes it interesting. The room was simple, and the building showed some lack of maintenance. Despite the Japanese environment providing a nice experience, the main restaurant only provides that type of food, which is very limited. Can you imagine a 5-night stay eating only one type of food?
Stayed 2 nights in Oct 2024

8/10 Good

Bruno

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Miguel

Stayed 3 nights in Nov 2024

8/10 Good

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property - quiet and lovely tranquil atmosphere. It is located in a private gated community that is very safe - you must pass two security gates. In the city, it felt hot and muggy. But in the hotel the large trees offered so much shade that it felt cool and relaxing.
Stayed 4 nights in Oct 2024

2/10 Terrible

Jose

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

WALTER, NANAIMO

Stayed 1 night in Sep 2024

10/10 Excellent

Dalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Ave Fenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bonito, aún que un poco antiguo
Hotel bonito, aún que un poco antiguo
Stayed 1 night in Sep 2024

10/10 Excellent

Juan Enrique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, beautiful gardens, good food. Would benefit from renovations
Stayed 2 nights in May 2024

8/10 Good

Gabriel P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Beatriz

Stayed 1 night in Aug 2024

10/10 Excellent

José

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel. Was there for a weeding but all was fantastic.
Stayed 1 night in Jun 2024

10/10 Excellent

Enrique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Abraham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Miroslava

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gerente en restaurante japones
llegamos para cenar el sábado, y el restaurante estaba super tranquilo, éramos 6 personas, el gerente nos dice, claro esperen 10 min, en lo que tenemos lista su mesa...si había mesas, a lo que respondió mi esposo, es mucho tiempo, el gerente responde, bueno 8 min... o sea no entendimos su lógica, simplemente nos hacen pasar y punto, realmente nos cayo muy mal,tenemos más de 20 años ir a ese hotel, lo que si notamos fue el servicio,la realidad es que camino real, tuvo un excelente servicio, les falta, sumado a otro detalle más. muchas gracias!
Stayed 3 nights in Jul 2024

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Todo excelente, excepto por…
La noche del sábado 20 de julio, la hostess del restaurante Sumiya nos indicó que había espera de una hora. Nos anotamos y regresamos una hora después. Entonces, al regresar era evidente que había menos gente y cuando preguntamos cómo iba la lista de espera un mesero nos dice que podemos pasar y al estarnos sentando en la mesa la hostess de un inicio nos dice que lo lamenta mucho que hay una persona antes de nosotros y procede a levantarnos de la mesa y nos hace esperar de nuevo. Cinco minutos después regresa y nos dice que nuestra mesa está lista, para su mala fortuna la misma de la cual nos levantó… una falta total de cortesía y más tomando en cuenta que había varias mesas vacías.
Stayed 3 nights in Jul 2024

8/10 Good

oscar

Liked: Cleanliness, property conditions & facilities, room comfort
Bonito Hotel pero moscos muy agresivos.
La recamara muy bien en todos aspectos, el edificio primavera por fuera deja mucho que desear en cuanto a mantenimiento; el servicio en la alberca muy bien pero las bebidas no muy bien , regrese una margarita porque era agua de limon , eso si con muchisimo hielo. En el restauran tambien mi esposa pidio aperol Spritz y lo regreso por apenas y pintaba el color. La comida tambien muy heterogenea una sopa de mariscos excelente pero una lasagna de mariscos muy mala; los rollos excelentes pero las brochetas de pollo las regresamos porque el pollo estaba duro y muy reseco, como pollo viejo o brochetas preparadas desde mucho tiempo antes.Por lo demas pequeños detalles que pasan en todos lados.
Stayed 2 nights in Jul 2024

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large garden areas, great pool area. Were undergoing renovations im some areas, otherwise would’ve been an excellent stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Joaquin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings
Stayed 2 nights in Jun 2024