In addition to a full-service spa, Hotel Sumiya Cuernavaca features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
Business-related amenities consist of a business center and a meeting room. This business-friendly hotel also offers a terrace, multilingual staff, and a garden. Complimentary uncovered self parking is available on site.
Hotel Sumiya Cuernavaca has designated areas for smoking.
Hotel Sumiya Cuernavaca offers 163 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. 65-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested.
Free self parking , Valet parking (surcharge)
Available in all rooms: Free WiFi
Breakfast is available for a surcharge and served each morning between 7:00 AM and noon.
Sumiya - This restaurant specializes in Asian cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
La Arboleda - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
La Cascada - This poolside bar serves light fare only. Open select days.
Room service (during limited hours) is available.
The onsite spa has massage/treatment rooms. Services include massages. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Car required
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
Property follows sanitization practices of Safe Travels (WTTC - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are not available
Gap period enforced between guest stays - 24 hours
Pool access available from 8:00 AM to 8:00 PM.
Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
A car is required for transportation to and from this property.
Cashless payment methods are available for all transactions.