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Hotel Boutique Castilla de Leon

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Boutique Castilla de Leon

Garden
Standard Triple Room | Free WiFi, bed sheets
Lobby
Exterior
Lobby sitting area

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi

Explore the area

Map
Hermano Miguel y Mariscal Lamar, Cuenca
  • Plaza Rotary Market
    1 min walk
  • Civic Plaza
    2 min walk
  • Calderon Park
    5 min walk
  • Cuenca (CUE-Mariscal Lamar)
    4 min drive

Room options

View all photos for Standard Triple Room

Standard Triple Room | Free WiFi, bed sheets

Standard Triple Room

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Room, 1 King Bed

Free WiFi, bed sheets

Premium Room, 1 King Bed

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Room, Mixed Dorm

Free WiFi, bed sheets

Honeymoon Room, Mixed Dorm

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Free WiFi, bed sheets

Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Romantic Room, Mixed Dorm

Free WiFi, bed sheets

Romantic Room, Mixed Dorm

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Free WiFi, bed sheets

Family Triple Room

  • Sleeps 3
  • 1 Large Twin Bed and 1 Twin Bed

View all photos for Single Room

Shower, towels

Single Room

  • 43 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | Free WiFi, bed sheets

Quadruple Room

  • 215 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Free WiFi, bed sheets

Family Room, Multiple Beds

  • 193 sq ft
  • Sleeps 7
  • 3 Twin Beds and 1 Double Bed

Similar properties

View from room

NASS Bed & Breakfast

Breakfast included
Pet friendly
Parking included
Free WiFi
3.5 out of 5, Good, (4)
The price is $32
per night
$32 total
includes taxes & fees
Dec 8 - Dec 9
NASS Bed & Breakfast

About this property

Hotel Boutique Castilla de Leon

3.5-star hotel in Downtown Cuenca
This smoke-free hotel features a business center, conference space, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Boutique Castilla de Leon offers 17 accommodations. LCD televisions come with premium satellite channels.

Bathrooms include showers. This Cuenca hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This Cuenca hotel also offers gift shops/newsstands, tour/ticket assistance, and a garden. A total renovation of this property was completed in 2017.

Hotel Boutique Castilla de Leon is a smoke-free property.

Buffet breakfasts are available for a surcharge between 8:00 AM and 10:00 AM on weekends.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 8:00 PM to 8:00 AM (USD 7 per night)
  • Street parking available
  • Onsite parking options include a garage

Food and drink

  • Weekend buffet breakfast available 8:00 AM to 10:00 AM for a fee: USD 7.75 to 15.75 for adults and USD 5.75 to 9.75 for children

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1897
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Streaming services

Food and drink

  • Limited room service

More

  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 9 percent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
4 children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 7.75 to 15.75 for adults, and USD 5.75 to 9.75 for children
  • Nearby parking fee: USD 7 per night (98 ft away; open 8:00 PM to 8:00 AM)
  • Credit card charges are subject to a surcharge of 9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Boutique Castilla Leon Cuenca
Hotel Boutique Castilla Leon
Boutique Castilla Leon Cuenca
Boutique Castilla Leon
Boutique Castilla Leon Cuenca
Hotel Boutique Castilla de Leon Hotel
Hotel Boutique Castilla de Leon Cuenca
Hotel Boutique Castilla de Leon Hotel Cuenca

Hotel Boutique Castilla de Leon Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 44 out of 113 reviews" "
Rating 8 - Good. 28 out of 113 reviews" "
Rating 6 - Okay. 18 out of 113 reviews" "
Rating 4 - Poor. 6 out of 113 reviews" "
Rating 2 - Terrible. 17 out of 113 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Dioselina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was under construction but the staff were amazing.
Stayed 1 night in Apr 2024

8/10 Good

Dania

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff behaved very well, great variety of food, clean hotel, and one of the staff members named Castillo was very helpful, polite, and always willing to give a hand. I do suggest in the future to have a hair dryer and iron in the room, please. Thank you!
Stayed 5 nights in Jul 2024

10/10 Excellent

CAROLINA

Stayed 3 nights in Jun 2024

10/10 Excellent

FERNANDO S.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar tranquilo y cercano al centro de la ciudad, a donde se puede acceder caminando y disfrutando del entorno.
Stayed 1 night in May 2024

8/10 Good

Dioselina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Constance Marion, Ottawa

Traveled with partner
Liked: Cleanliness, staff & service
The hotel was acceptable and the staff helpful. The breakfast was good. However, we had asked for a twin room and they gave us a room with one double and two twin beds. It was very crowded and not very restful. Also there was hot water in the shower only and not all the time. Property definitely needs some upkeep.
Stayed 2 nights in Feb 2024

8/10 Good

Esther

Stayed 3 nights in Oct 2023

2/10 Terrible

Lisa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room I paid for was given to someone else. Then they wanted to put me in a smaller room that I did not pay for and not give me a refund for the difference. We went to see the room and it smelled horrible like bleach. I chose not to stay there and wanted a refund which I did not get. The man at the front desk was also sick coughing and sneezing all over the place . It was such a bad experience would not recommend this place to anyone.
Stayed 3 nights in Jul 2023

10/10 Excellent

Dessiree

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2023

6/10 Okay

howard

Liked: Staff & service
Disliked: Cleanliness, amenities
convenient location, close to tram which provides easy airport access. Affordable rate

10/10 Excellent

Carlos, Miami

Stayed 1 night in Sep 2022

2/10 Terrible

Oscar

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

6/10 Okay

Mayra

Stayed 2 nights in Jul 2022

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!!
Stayed 2 nights in Jan 2022

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in late, Front Desk employee Edgar was very helpful, and the place was quite and close to va all services
Stayed 1 night in Jan 2022

10/10 Excellent

Julian

Liked: Staff & service, amenities
Everything is close to the hotel, and can walk around there. especially the Mercado 9 de octubre where you ca get fresh fruit and food.
Stayed 1 night in Dec 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2021

10/10 Excellent

quan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good location. Hot water is not very hot.
Stayed 1 night in Aug 2021

2/10 Terrible

Sonia

Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. Good breakfast. Great location!
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Not a bad hotel! Clean and nice! Parking was an issue but staff were helpful
Stayed 2 nights in May 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was near a noisy intersection. We had no problems but were advised by locals to be careful. We did not go out at night or weekends due to covid lock down. The hotel and staff were very helpful, and nice. Breakfast in our room was great also.
Stayed 10 nights in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is small but the decor of the hotel is really pretty. The staff worked with me when I could not arrive on time. I really appreciate that.
Stayed 7 nights in Mar 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
From 4 star to -4 star
Terrible service, terrible property terrible location. Gives the city of Cuenca a bad name. Bottom line, you get what you pay for. Beware of hotels in the country. They say 4-star but they are really -4. Research the area as well as hotel accommodations before booking.
Stayed 6 nights in Feb 2021