Casa Ruth Hotel Boutique

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Ruth Hotel Boutique

Sundeck
Exterior
Presidential Suite | Individually decorated, individually furnished, laptop workspace
Reception
38-inch plasma TV with cable channels, TV, heated floors

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
    Parking available
  • Pet friendly
    Pet friendly
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi

Explore the area

Map
Vargas Machuca 11-50, Gaspar Sangurima, Cuenca, Azuay, 010101
  • Plaza Rotary Market
    2 min walk
  • Civic Plaza
    3 min walk
  • San Blas Park
    5 min walk
  • Cuenca (CUE-Mariscal Lamar)
    3 min drive

Room options

Presidential Suite

  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

  • Sleeps 4
  • 2 Double Beds

Executive Double Room

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Luxury Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Family Duplex, 1 Bedroom

  • Sleeps 6
  • 3 Double Beds

Similar properties

About this property

Casa Ruth Hotel Boutique

3.5-star Cuenca hotel, connected to a shopping center in Cuenca Historic Center
This hotel features a rooftop terrace, a microwave in a common area, and a refrigerator in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, concierge services, and laundry facilities.
Casa Ruth Hotel Boutique offers 12 accommodations, which are accessible via exterior corridors and feature complimentary toiletries. Rooms open to balconies. Each accommodation is individually furnished and decorated. 38-inch plasma televisions come with cable channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. This Cuenca hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This Cuenca hotel also offers a rooftop terrace, a library, and multilingual staff. Onsite parking is available (surcharge).

Casa Ruth Hotel Boutique has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 7:00 AM to 10:30 PM; USD 7 per night; reservations required
  • Uncovered self parking on site (USD 7 per night)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 38-inch plasma TV with cable channels

More

  • Access via exterior corridors
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 10.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 9 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 7 per night
  • Nearby parking fee: USD 7 per night (656 ft away; open 7:00 AM to 10:30 PM)
  • Pet fee: USD 10 per pet, per night
  • Early check-in fee: USD 10.00 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Casa Ruth Hotel Boutique Hotel
Casa Ruth Hotel Boutique Cuenca
Casa Ruth Hotel Boutique Hotel Cuenca

Casa Ruth Hotel Boutique Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 9 out of 16 reviews" "
Rating 8 - Good. 4 out of 16 reviews" "
Rating 6 - Okay. 1 out of 16 reviews" "
Rating 4 - Poor. 2 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

alan

Stayed 4 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel stay.
Very nice experience except the bottom floor has a huge echo.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness and the friendly staff.
Stayed 2 nights in Jan 2024

4/10 Poor

Denita

Disliked: Cleanliness, staff & service, amenities
They lock the main doors, so when you go out for the evening for dinner and come back, you have to ring the buzzer several times and call and wait to be let in. The property details advertise that it has a water dispenser and laundry facilities, and it has neither,…also doesn’t really have hot water. The hot water heater was being fixed the night we arrived, and even after it was fixed, there was only hot water enough for one of us to have a shower, the second night, same thing and the third night. all the sounds echo up from the lobby and common areas, and and there are get-togethers and noisy kids and running in the hallways until midnight, followed by a domestic violence sounding situation at 3 AM. The place is a zoo with little to no property management and the woman that either owns it or runs it is rude It makes no effort to bridge the language gap even when you’re trying to, or any assistance whatsoever. This place is run like you’re just staying at someone’s house, except that you’re paying…not like a business.
Stayed 3 nights in Dec 2023

8/10 Good

Valeria

Liked: Cleanliness, staff & service
Buena atención, dispuestos ayudar en todo momento
Stayed 1 night in Apr 2024

10/10 Excellent

erika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LA ATENCION DEL PERSONAL MUY BUENA
Stayed 2 nights in Apr 2024

8/10 Good

GUIDO, RIOBAMBA

Liked: Cleanliness, amenities, property conditions & facilities
Todo ok menos el hidromasaje
Stayed 1 night in Jan 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cet hôtel était ma première expérience d'un hôtel en Équateur et à Cuenca. Personnel très très serviable, suite présidentielle avec immense douche et tres grand bain tourbillon fonctionnel avec amplement d'eau chaude et un fort débit. Tout était propre (j'ai de hauts standards). Situé tout juste à côté d'un genre de marché aux puces, de nombreux commerces, et commerces de rues non-achalants (comparativement aux commerçants de Santa Elena). Je suis tombé immédiatement en amour avec Cuenca et ses habitants. La ville est vivante, propre et sécuritaire. Séjour parfait ou presque. Bémols : le papier de toilette est très rude (comme des scott towels en plus rude!) et j'ai préféré aller m'en acheter du doux à 40m d'ici. Étant donné la grandeur de la suite, une 2e poubelle à proximité du lit aurait été pratique. Je n'ai pas hésité à séjourner une journée supplémentaire pour profiter de Cuenca et du confort de cette suite, incluant son confortable lit queen. Top notch en bon québécois!
Stayed 1 night in Nov 2023

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención es muy buena y te ayudan con todo lo que requieres y todas las personas tienen buen ánimo y son muy amables, además el lugar es muy bonito
Stayed 2 nights in Nov 2023

6/10 Okay

Maria Paula

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Estadía muy regular, pero tienen puntos a mejorar
Mi estadía tuvo varios percances que no dejaron que evaluara con mejor puntuación al establecimiento. Si bien tienen cosas a favor como que el personal me ayudó con un par de solicitudes, se esfuerzan por dar buen servicio en el desayuno y la limpieza en general estuvo bien, tuve varios inconvenientes. La mayoría de las habitaciones son internas, por lo que se escucha TODO lo de la casa. En la primera noche hubo personas que se quedaron en recepción hasta las 11:30pm y escuchaba toda la conversación y la segunda noche en una habitación del tercer piso se quedaron escuchando música a todo volumen hasta la 1:30am y también podía escuchar todo. El día del check out tenía vuelo a las 7:30am por lo que debía salir a las 5:45am del hotel y estuve desde las 5:30am hasta las 6:10am buscando, tocando la puerta, la campana y hasta gritando para que alguien me abriera el hotel para salir, que PELIGRO que no haya nadie en recepción durante la noche ni un mensaje de qué hacer en esta u otras circunstancias (que tal fuera una emergencia) y por último, desde la primera noche el datafono estuvo "descargado" y no me podían cobrar, y al check out cuando estaba con afán tampoco estaba cargado. Por último, al parecer el hotel está ubicado en una de las zonas más peligrosas de Cuenca, según lo que me dijeron un par de taxistas quienes no me recomendaban caminar sola por la zona (hay que tenerlo en cuenta). Tienen una buena infraestructura, pero muchas cosas por mejorar.
Stayed 2 nights in Nov 2023

4/10 Poor

Daniela

Business traveler, Traveled with partner
Disliked: Staff & service, amenities
No volverá los recepcionistas muy poco empatices y les falta preparación
Stayed 2 nights in Nov 2023

8/10 Good

Lorena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio en Casa Ruth. Recomendado.
Stayed 5 nights in Oct 2023

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La atención y limpieza excelente y personalizada
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Muy buena atención, el hotel muy cómodo y limpio...
Stayed 3 nights in Mar 2020