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Aleros Hotel Boutique

3.0 star property

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Photo gallery for Aleros Hotel Boutique

Property entrance
Classic Triple Room | Down comforters, free WiFi, bed sheets
Balcony
32-inch plasma TV with cable channels, TV
Building design

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
782 Juan Jaramillo, Cuenca, Azuay, 010104
  • Calderon Park
    ‪3 min walk‬
  • Río Tomebamba & Calle Larga
    ‪5 min walk‬
  • Convent of the Assumption
    ‪5 min walk‬
  • Cuenca (CUE-Mariscal Lamar)
    ‪11 min drive‬

Room options

View all photos for Classic Triple Room

Classic Triple Room | Down comforters, free WiFi, bed sheets

Classic Triple Room

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed OR 3 Twin Beds

View all photos for Comfort Double Room

Comfort Double Room | Down comforters, free WiFi, bed sheets

Comfort Double Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Room, 1 Bedroom

Down comforters, free WiFi, bed sheets

Comfort Room, 1 Bedroom

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Down comforters, free WiFi, bed sheets

Family Room

  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Classic Quadruple Room

Classic Quadruple Room | Down comforters, free WiFi, bed sheets

Classic Quadruple Room

  • 323 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Large Twin Beds

View all photos for Family Room

Family Room | Down comforters, free WiFi, bed sheets

Family Room

  • 323 sq ft
  • City view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed, 1 Twin Bed and 1 Large Twin Bunk Bed

View all photos for Executive Single Room, 1 Double Bed

Down comforters, free WiFi, bed sheets

Executive Single Room, 1 Double Bed

  • 215 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room

Family Room | Down comforters, free WiFi, bed sheets

Family Room

  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Twin Bunk Bed

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About this property

Aleros Hotel Boutique

3-star hotel in Downtown Cuenca
A coffee shop/cafe, concierge services, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include tour/ticket assistance and a front-desk safe. Change of towels is available on request.
Aleros Hotel Boutique offers 27 accommodations with complimentary bottled water and complimentary toiletries. Beds feature down comforters. 32-inch plasma televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Cuenca hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a coffee shop/cafe. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary. This Cuenca hotel also offers tour/ticket assistance, concierge services, and a front-desk safe.

Aleros Hotel Boutique is a smoke-free property.

A complimentary manager's reception is offered each day.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: USD 3 for adults and USD 3 for children
  • A coffee shop/cafe
  • Free daily manager's reception

Things to do

  • Art gallery

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Free bottled water

More

  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 18.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 3 for adults and USD 3 for children
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 18.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators

Property is also known as

Aleros Hotel Boutique Hotel
Aleros Hotel Boutique Cuenca
Aleros Hotel Boutique Hotel Cuenca

Aleros Hotel Boutique Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 14 out of 21 reviews
Rating 8 - Good. 4 out of 21 reviews
Rating 6 - Okay. 1 out of 21 reviews
Rating 4 - Poor. 2 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF VERY FRIENDLY AND PROFESSIONAL, COZY AND VERY CONVENIENT , 2 BLOCKS AWAY FROM CALDERON PARK WITH BEAUTIFUL PLACES TO HAVE COFFEE OR DRINKS AND DINNING.
Stayed 2 nights in Sep 2024

10/10 Excellent

Samy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023

4/10 Poor

theo

Liked: Cleanliness
Disliked: Staff & service, amenities
Great location and beds, and clean. Iffy wifi, expensive for what it is, rooms rundown, no hot water in evenings but very hot every morning regardless of time or weather.male staff make you feel very uncomfortable, feels like your staying in someones house with children running around, not a hotel, although lovely building outside. Plenty of far better cheaper options and in no way a real hotel or bputique
Stayed 2 nights in Aug 2023

6/10 Okay

frank, goleta

Liked: Staff & service, property conditions & facilities
Walking Distance to Calderon Park
Stayed 3 nights in Aug 2023

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is pretty, unique, and safe. Our room slept 5 which was great. The only disappointment was that even though the hotel is clearly advertised as including breakfast we were told at check in and again later that day (after I reviewed my reservation and the website) that we don’t get free breakfast included with our stay. We were told we didn’t book the option that included breakfast. Even after I said that our reservation and the site said it was included I was still told no. The false advertising was a bit annoying but otherwise it was a good stay for a single night.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience and costs
Stayed 1 night in Mar 2023

10/10 Excellent

Ana María

Stayed 2 nights in Feb 2023

10/10 Excellent

sofia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención, habitación limpia, desayuno delicioso, ambiente acogedor y muy tranquilo el lugar....
Stayed 1 night in Dec 2022

10/10 Excellent

ERICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close from everything in a very nice well preserved building
Stayed 1 night in Nov 2022

10/10 Excellent

Daniela

Stayed 1 night in Jul 2022

10/10 Excellent

Monica Paulina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo Ok
Todo bien. Me ayudaron el con el check in antes. Y tienen opcion de check out a las 8 pm por un costo extra.
Stayed 1 night in May 2024

10/10 Excellent

JI YOON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed very comfortable at your hotel with your wonderful services. Thanks.
Stayed 3 nights in Dec 2023

4/10 Poor

Ivan

Traveled with partner
Disliked: Amenities, property conditions & facilities
I was supposed to get parking included,they charged me extra and when I got there they told me I didn’t have amy reservations.
Stayed 2 nights in Sep 2023

10/10 Excellent

Daniela, Loxahatchee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El estilo colonial es un toque especial
Stayed 1 night in Apr 2023

10/10 Excellent

Natali

Stayed 2 nights in Feb 2023

10/10 Excellent

stamenka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buena ubicación, parqueo disponible, desayuno básico incluido, comodas habitaciones.
Stayed 1 night in Jan 2023

8/10 Good

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa relação custo-benefício.
O hotel está muito bem localizado e ao mesmo tempo é bastante silencioso. A acústica, internamente, apresenta limites: do segundo andar, onde eu estava, era possível ouvir a música que todo dia acompanhava o café da manhã (bom, mas sem variações). As cortinas do quarto não bloqueiam a luz solar. Não há elevadores.
Stayed 3 nights in Jan 2023

10/10 Excellent

Lizardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gente muy cordial y agradable
Stayed 2 nights in Jan 2023

8/10 Good

Leonardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022