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Hotel Marielena

3.5 star property

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Photo gallery for Hotel Marielena

Outdoor pool, pool umbrellas, sun loungers
Superior Room | In-room safe, desk, soundproofing, iron/ironing board
55-inch plasma TV with cable channels, TV
Exterior
Sundeck

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Parking included

Explore the area

Map
Hidalgo No 200 Col Centro, Zona Centro, Cuatro Ciénegas, COAH, 27640
  • Cuatrocienegas Central Plaza
    ‪2 min walk‬
  • San José Church
    ‪3 min walk‬
  • Poza Azul Lake
    ‪13 min drive‬

Room options

View all photos for Superior Room

Superior Room | In-room safe, desk, soundproofing, iron/ironing board

Superior Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room

Premier Room | In-room safe, desk, soundproofing, iron/ironing board

Premier Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Premier Room | Living area | 55-inch plasma TV with cable channels, TV

Premier Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room

Junior Room | In-room safe, desk, soundproofing, iron/ironing board

Junior Room

  • Sleeps 4
  • 2 Double Beds OR 1 Large Twin Sofa Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room | Living area | 55-inch plasma TV with cable channels, TV

Premium Room

  • Sleeps 6
  • 2 Twin Beds, 1 King Bed and 1 Queen Sofa Bed

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About this property

Hotel Marielena

3.5-star Cuatro Ciénegas hotel steps from Cuatrocienegas Central Plaza
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas, free self parking, and a free theme park shuttle are also provided. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Hotel Marielena offers 29 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Accommodations offer separate sitting areas. 55-inch plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries.

This Cuatro Ciénegas hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and fans. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Marielena features an outdoor pool and a children's pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

This 3.5-star property offers access to 2 meeting rooms and coworking spaces. This Art Deco hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Hotel Marielena is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Marielena El Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free beach shuttle
  • Free theme park shuttle
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 110 to 450 for adults and MXN 80 to 150 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Marielena El Restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Outdoor pool
  • TV in common areas
  • Vineyard
  • Wine tasting room
  • Winery release events

Family friendly

  • Children's pool
  • Free theme park shuttle
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Firepit
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Telescope
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Art Deco architecture
  • Banquet hall
  • Locally-owned and organized tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 11:00 PM to 6:00 AM

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 110 to 450 for adults, and MXN 80 to 150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mision Marielena Cuatrocienegas De Carranza
Mision Marielena Hotel Cuatrocienegas De Carranza
Mision ielena Cuatrocienegas
Hotel Marielena Hotel
Mision Marielena Hotel
Hotel Marielena Cuatro Ciénegas
Hotel Marielena Hotel Cuatro Ciénegas

Hotel Marielena Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 273 out of 377 reviews
Rating 8 - Good. 70 out of 377 reviews
Rating 6 - Okay. 20 out of 377 reviews
Rating 4 - Poor. 5 out of 377 reviews
Rating 2 - Terrible. 9 out of 377 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Polett

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Excellent location. Less than a half block away from plaza principal. The staff at the front desk were not very polite. Our check in time was 3pm, room was not ready. They stated it would be about another hour or so, and that they would call when room was ready. Never called. We went to have lunch and came back at 5pm but not sure when room actually became available.
Stayed 2 nights in Dec 2024

10/10 Excellent

Bessy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an excellent place to stay. I definitely will stay there again
Stayed 1 night in Dec 2024

10/10 Excellent

Luis

Stayed 1 night in Dec 2024

10/10 Excellent

María de los Angeles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Norma

Traveled with family
Liked: Cleanliness, staff & service, amenities
Water was not hot
Stayed 1 night in Jul 2024

8/10 Good

Norma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel tiene excelentes instalaciones y áreas comunes, personal muy amable. Tiene un bar en el techo y un café starbucks dentro de sus instalaciones. La ubicación es muy buena y tiene estacionamiento cerrado. La recámara estaba grande y cómoda y se veía como si hubiera sido renovada recientemente. sin embargo lo que no me gustó es que en el baño solo había shampoo, uña jabón de manos y un bote de crema completamente vacío. No había jabón corporal en la regadera. Adicional cuando quisimos prepara un café en la cafetera del cuarto nos dimos cuenta que estaba sucia, tenía la mitad de la cafetera llena con café viejo con una capa de hongos, resumiendo no revisan o limpian bien antes de entregar una recámara.
Stayed 1 night in Sep 2024

10/10 Excellent

Velia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos encantó por su excelente ubicación. Todos los trabajadores nos trataron muy bien y fueron súper amables con nosotros y lo más importante el cuarto estaba muy limpio.
Stayed 1 night in Sep 2024

2/10 Terrible

Sergio

Traveled with group
No me quedé ahí. Cancele una semana antes y me cobraron todo
Stayed 2 nights in Sep 2024

10/10 Excellent

Hiram Salvador

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Aldo

Liked: Property conditions & facilities
Nothing
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Jul 2024

10/10 Excellent

lizzania

Stayed 1 night in Jul 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and location
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Stayed 1 night in Jun 2024

10/10 Excellent

Eduardo

Liked: Property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Andres, San Saba

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2024

2/10 Terrible

Susanna, San Antonio Texas

Disliked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Reynaldo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Ana Gabriela

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

GILBERT

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel-great location
Stayed 3 nights in Jul 2023

10/10 Excellent

Lisette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the area the location is super convenient. Rooms were clean and nice. I’d come back for sure.
Stayed 2 nights in Apr 2023

8/10 Good

Roberto

Traveled with family
Liked: Cleanliness, staff & service
El hotel esta muy bien ubicado, se puede ir a la plaza principal caminando, hay restaurantes para elegir cerca. Habitación limpia, no servia la t.v. solo una silla por habitación (eramos 4). Camas, sábanas, edredones, almohadas riquísimas. El minisplit apuntando directamente a una cama. Está en remodelacion/ampliación, nos tocó el polvo. Manejen con precaución.
Stayed 1 night in Jul 2022

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with walking distance.
Stayed 1 night in Jun 2022

10/10 Excellent

Rakesh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Excellent management.
Stayed 1 night in May 2022

6/10 Okay

Verified traveler

Liked: Room comfort
Tenía mucha esperanza de que fuera un buen hotel, las instalaciones son bonitas. La primera noche de nuestra estancia estaban unas personas hablando y gritando afuera de nuestro cuarto, hablamos al personal pero no hicieron nada al respecto. Hay muchas arañas en el cuarto (tuvimos que ir a Soriana a comprar raid). En fin mucho ruido, el restaurante no tiene muchas opciones de alimentos, el café no era bueno, mucho ruido. El filtro del clima estaba muy sucio y tuvimos que limpiarlo. No recomiendo en lo absoluto a personas que intentan tener un fin de semana relajante y callado.
Stayed 3 nights in Sep 2021