4/10 Poor
Michael
Jan 15, 2025
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was told upon making my reservation by the hotel front desk that I could park in their lot the day of check in (before 4pm check in) as I was skiing the day of arrival. I therefore was planning to park and enjoy a day on the slopes. Upon arrival I was told differently that I could not park in the hotel lot before official check in time even though guest were leaving and the lot had dozens of open parking spots. I had to find other parking and had to walk a considerable distance. Upon checking in I asked if I could park in the lot the day of checking out as I was going to ski that day. Again I was told no that I would have to move my car at checkout time (11 am). So again I will have to move my car to a distant lot even though there are many open spaces available. No consideration for parking on day of check in and out. Poor customer service.
Michael
Stayed 1 night in Jan 2025