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Hotel Valaisia Crans Montana, a Faern Collection Resort

4.0 star property

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Photo gallery for Hotel Valaisia Crans Montana, a Faern Collection Resort

Body treatments, aromatherapy, massages
Seasonal outdoor pool, open 8:30 AM to 7:30 PM, pool umbrellas
Premium bedding, in-room safe, desk, free WiFi
Family Room, Mountain View | Premium bedding, in-room safe, desk, free WiFi
Family Suite | Premium bedding, in-room safe, desk, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Breakfast included
  • Gym
  • Housekeeping
  • Bar
  • Spa

Explore the area

Map
Route de Vermala 10-12, Montana, Crans-Montana, VS, 3963
  • Montana - Cry d'Er Gondola
    ‪2 min walk‬
  • Patinoire Ycoor
    ‪4 min walk‬
  • Casino de Crans-Montana
    ‪5 min walk‬
  • Sion (SIR)
    ‪34 min drive‬

Room options

View all photos for Cosy Single Room

Premium bedding, in-room safe, desk, free WiFi

Cosy Single Room

8.0 out of 10
Very good
(1 review)
  • 141 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfy Double Room

Premium bedding, in-room safe, desk, free WiFi

Comfy Double Room

8.0 out of 10
Very good
(1 review)
  • 201 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Cosy Single Room, Mountain View

Cosy Single Room, Mountain View | Premium bedding, in-room safe, desk, free WiFi

Cosy Single Room, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 161 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfy Double Room, Mountain View

Comfy Double Room, Mountain View | Premium bedding, in-room safe, desk, free WiFi

Comfy Double Room, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • 205 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Maxi Triple Room

Premium bedding, in-room safe, desk, free WiFi

Maxi Triple Room

  • 236 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Suite

Family Suite | Premium bedding, in-room safe, desk, free WiFi

Family Suite

  • 639 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room, Mountain View

Family Room, Mountain View | Premium bedding, in-room safe, desk, free WiFi

Family Room, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 297 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Maxi Triple Room, Mountain View

Premium bedding, in-room safe, desk, free WiFi

Maxi Triple Room, Mountain View

  • 251 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Room

Premium bedding, in-room safe, desk, free WiFi

Family Room

  • 270 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hotel Valaisia Crans Montana, a Faern Collection Resort

4-star hotel in Montana
After a day on the slopes, return to Hotel Valaisia Crans Montana, a Faern Collection Resort to dine at the restaurant, drink at the bar/lounge, or relax in a full-service spa.
Hotel Valaisia Crans Montana, a Faern Collection Resort offers 134 accommodations with safes and bathrobes. Beds feature premium bedding. 50-inch flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the other amenities, including a fitness center and a sauna. Hotel Valaisia Crans Montana, a Faern Collection Resort helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Valaisia Crans Montana, a Faern Collection Resort is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10 AM.
Eteila Brasserie - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CHF 18 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Eteila Brasserie

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Thursday (7:00 AM - 11:00 PM) and Friday - Sunday (6:00 AM - 5:30 AM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving after 10 PM can collect their room key from reception.

Renovations and closures

The property is closed between April 10 and June 15.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 18 per day (in/out privileges)
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to October
Pool access available from 8:30 AM to 7:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is required for transportation to and from this property
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Valaisia
Hotel Valaisia Montana
Valaisia
Valaisia Montana
Hotel Valaisia Crans-Montana
Arenas Resort Valaisia Crans-Montana
Arenas Valaisia Crans-Montana
Hotel Arenas Resort Valaisia Crans-Montana
Crans-Montana Arenas Resort Valaisia Hotel
Hotel Arenas Resort Valaisia
Arenas Valaisia
Hotel Valaisia
Arenas Valaisia Crans Montana
Arenas Resort Valaisia
Valaisia Crans Montana
Faern Crans Montana Valaisia
Hotel Valaisia Crans Montana a Faern Collection Resort
Hotel Valaisia Crans Montana, a Faern Collection Resort Hotel

Hotel Valaisia Crans Montana, a Faern Collection Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 30 out of 50 reviews
Rating 8 - Good. 12 out of 50 reviews
Rating 6 - Okay. 6 out of 50 reviews
Rating 4 - Poor. 1 out of 50 reviews
Rating 2 - Terrible. 1 out of 50 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lea Maria

Stayed 1 night in Jul 2024

8/10 Good

Ananda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, very nice location, would have appreciated move vegan options at breakfast, but otherwise really great!
Stayed 1 night in Sep 2024

10/10 Excellent

Rajesh, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff who went over and beyond in helping us. Special mention for Ryan and Frederick who resolved an issue we had without any discussion. Thank you
Stayed 2 nights in Aug 2024

10/10 Excellent

Eyad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Lovely stay for 6 nights. Location, views and comfort all satisfying.
Stayed 6 nights in Jul 2024

10/10 Excellent

Andrea

Stayed 1 night in Jul 2024

10/10 Excellent

Daniel, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and helpful. The Spa/pool area is really nice! Especially after a day of skiing! Although note that it closes at 7PM and not 8PM as it’s indicated. Definitely would recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, room , spa and breakfast were all Spot on and the proximity to the ski gondola was fantastic
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

NELIA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT
Stayed 2 nights in Feb 2024

2/10 Terrible

Tarek

Liked: Staff & service
Disliked: Property conditions & facilities
Looks like it should have been demolished 50 years ago. It’s advertised as 4 stars. It far away from even 1 star
Stayed 1 night in Jun 2023

10/10 Excellent

Jenni

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2023

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, great ski access, nice bar and rooms
Lovely finish and fit out with hansgrohe bathroom fixtures, nice touches like cotton blankets in rooms for extra layers. Bed linen good, but sadly no feather pillow options, and the synthetic ones were cheap and hot (and not very comfortable). Decent breakfast and nicely fitted out bar lounge area too. Super convenient for the Montana (G) piste lift. Also a ‘hidden’ escalator to get down / up from town level which didn’t discover until third night - reception could’ve mentioned earlier as a handy check in tip!
Stayed 3 nights in Mar 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Gilbert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
je n'ai pas d'autre commentaire.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marc

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 7 nights in Aug 2024

10/10 Excellent

Soraya

Stayed 2 nights in Jul 2024

8/10 Good

Cecilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

ivonne castelan

Liked: Cleanliness, staff & service, property conditions & facilities
Está muy bonito el hotel y centrico
Stayed 1 night in Jul 2024

10/10 Excellent

Agathe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Baris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Elise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice experience but the spa was disappointing and seemed very old and out of touch, like an old small public swimming pool. Would be nice to for example have a nice warm relaxing and quiet room and nicer changing area and hot pool was closed. Breakfast was very basic but ok. A suggestion: as its seems like a new hotel, the sitting areas (including the brasserie) could be have nicer lighting like candles on the tables instead of sterile lighting it currently has. But overall was fine.
Stayed 7 nights in Feb 2024

10/10 Excellent

Sebastien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable
Séjour de 5 jours à Crans-Montana formidable! L’hôtel est très accueillant, le personnel très gentil et serviable. Le petit déjeuner est exceptionnel et extrêment varié. Nous avions choisi la demi pension et nous sommes ravis: plats de qualité, buffets ou service à table selon le thème de la soirée: petit coup de cœur pour le thème raclette 😅 Les chefs sont présents et prennent plaisir à expliquer leurs plats. Les chambres familiales sont spacieuses, la literie de très bonne qualité. Tout est d’un calme c’est très apaisant. Propreté impeccable dans la chambre et le personnel pour le ménage est très efficace. La salle de bain est très grande et bien chauffée: les affaires de ski et les maillots de bain sèchent très rapidement. Notre chambre donnait sur l’arrière de l’hôtel et seuls manquent des rideaux ou stores dans la salle de bain car la vue est plongeante depuis la route du dessus… L’hôtel est très bien situé, à quelques pas de la télécabine Arnouva. L’hôtel propose également la vente des forfaits à prix très avantageux, pensez à les demander! Le parking est hasardeux, à notre arrivée le samedi il était complet (le parking souterrain est limité à 2m de haut). Le parking extérieur était bondé. Un parking payant se trouve quelques mètres au dessus de l’hôtel. Nous avons pu finalement nous garer le lendemain une fois les départs effectués. L’hôtel dispose d’un local à ski ainsi que d’un local à chaussures chauffé! L’eau de la piscine est divine après le froid de la neige!
Stayed 4 nights in Mar 2024

8/10 Good

Laurent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024