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Sandman Hotel Cranbrook

2.5 star property

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Photo gallery for Sandman Hotel Cranbrook

Interior
Lobby
Lobby
Exterior
1 bedroom, in-room safe, desk, laptop workspace

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Pool
  • Gym

Explore the area

Map
405 Cranbrook Street, Cranbrook, BC, V1C3R5
  • Cranbrook History Centre
    ‪15 min walk‬
  • Cranbrook Golf and Country Club
    ‪2 min drive‬
  • St. Eugene Golf Course
    ‪8 min drive‬
  • Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Kitchen

Standard Room, 2 Double Beds, Kitchen | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Kitchen

  • 360 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 216 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

  • 288 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 260 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Kitchen

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Kitchen

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Sandman Hotel Cranbrook

Cranbrook hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and a computer station. Limited housekeeping is available.
Sandman Hotel Cranbrook offers 72 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers.

This Cranbrook hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Sandman Hotel Cranbrook features an indoor pool and a fitness center. The hotel offers a restaurant. Business-related amenities consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers room service (during limited hours) and express check-out. Onsite uncovered self parking is complimentary.

Sandman Hotel Cranbrook is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 4:00 AM and 1:00 PM.
Denny's Restaurant - This family restaurant specializes in American cuisine. Open 24 hours.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily full breakfast available 4:00 AM to 1:00 PM for a fee: CAD 10 to 20 for adults and CAD 8 to 20 for children
  • A restaurant

Restaurants on site

  • Denny's Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (limited availability)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 8 to 20 for children
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cranbrook Sandman
Sandman Cranbrook
Sandman Inn Cranbrook
Sandman Inn Cranbrook
Sandman Hotel Cranbrook Hotel
Sandman Hotel Cranbrook Cranbrook
Sandman Hotel Cranbrook Hotel Cranbrook

Sandman Hotel Cranbrook Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 210 out of 797 reviews
Rating 8 - Good. 272 out of 797 reviews
Rating 6 - Okay. 167 out of 797 reviews
Rating 4 - Poor. 87 out of 797 reviews
Rating 2 - Terrible. 61 out of 797 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robyn

Stayed 1 night in Mar 2025

10/10 Excellent

ANDREAS, CALGARY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Jessica

Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very welcoming upon arrival, and happy to help with any requests.
Stayed 2 nights in Feb 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Staff & service
The property was located in a convenient location but its showing its age, could use a remodel.
Stayed 1 night in Feb 2025

6/10 Okay

Barry

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

steven

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jan 2025

4/10 Poor

Barry

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
I was presented with a different configuration of room when I arrived. I had architectural work to do and needed a good sitting room and desk. The room w two beds I was offered was claustrophobic and I turned it down. Unfortunately the hotel said they could not refund my payment and I had to ask Expedia to seek reimbursement. ( which they did, thankfully) This is the first time I had issues w the Sandman, it has always, for decades, been my ‘go-to’ in Cranbeook.
Stayed 1 night in Jan 2025

4/10 Poor

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
They did not have the type of room I had rented so gave me a double bed motel room like I hate.
Stayed 1 night in Jan 2025

10/10 Excellent

Barry

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Desk Manager was obliging and set us up in a newly redecorated room close to the lobby. We were able to store a bicycle overnight as well, peace of mind knowing it wouldn’t get nabbed We just miss a breakfast option!
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall happy with our stay, bed was very comfortable, hotel is showing its age a bit, bathroom needs a reno, looks like the carpets and furniture have been updated, tv could be bigger but it always can be bigger lol, i'll be back next time i stay in Cranbrook for sure, price is on point
Stayed 3 nights in Jan 2025

8/10 Good

Janet

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Benjamin

Stayed 1 night in Dec 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Bobby-Jean

Stayed 1 night in Sep 2024

6/10 Okay

Zsolt

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness
The bathroom was dirty, hair everywhere, even on the back of the door and ceiling ...
Stayed 1 night in Dec 2024

4/10 Poor

Melvin

Traveled with group, Traveled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
The price for that hotel is too much it is an old building, the door was broken
Stayed 1 night in Oct 2024

2/10 Terrible

Devon, Whitehorse

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally below average budget hotel. Chairs were stained, room wasn’t clean. Diesel pickups idling directly outside the room fill it full of exhaust fumes. Cleanliness is not a word to describe these rooms.
Stayed 2 nights in Nov 2024

10/10 Excellent

Megan

Liked: Cleanliness
Stayed 1 night in Dec 2024