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Polaris Lodge

3.0 star property

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Photo gallery for Polaris Lodge

Front of property - evening/night
Property amenity
Golf
Golf
Lunch and dinner served, American cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Gym
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

View in a map
N. Star Boulevard, Kimberley, BC, V1A 2Y6
  • Kimberley Alpine Resort
    ‪2 min walk‬
  • Owl T-Bar Ski Lift
    ‪2 min walk‬
  • Trickle Creek Golf Course
    ‪11 min walk‬
  • Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mountain View

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Mountain View

8.0 out of 10
Very good
(3 reviews)
  • 287 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Property entrance

Trickle Creek Lodge

  • Pool
  • Hot Tub
  • Pet friendly
  • Kids pool
4.3 out of 5, Excellent, 1,001 reviews
Trickle Creek Lodge

About this property

Polaris Lodge

3-star Kimberley hotel with private balconies
Ski into Polaris Lodge, where you can enjoy a drink at the bar/lounge, have a meal at the restaurant, and take advantage of ski storage and ski passes. Housekeeping is available on request.
Polaris Lodge offers 14 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Pillowtop beds feature down comforters and premium bedding. 36-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided on request.

Guests can play rounds at the 18-hole golf course. Other recreational amenities include ski-in/ski-out access and a fitness center.

Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Have fun with onsite winter activities, including downhill skiing, snowboarding, and ice skating and in warmer months, enjoy a round of golf at the onsite golf course. Polaris Lodge helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant. Wired and wireless Internet access is complimentary. This ski hotel also offers a fitness center and ski passes. Guests can use the outdoor pool at a partner property. Onsite self parking is complimentary.

Polaris Lodge is a smoke-free property.

Buckhorn and Main - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking within 0.6 miles
  • Free extended parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Buckhorn and Main

Things to do

  • 18-hole golf course
  • Basketball
  • Downhill skiing
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Ice skating
  • Outdoor pool (guest access)
  • Playground
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Snowshoeing
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (980 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in fee: CAD 50.00
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 50.00
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Trickle Creek Lodge, 500 Stemwinder Drive Kimberley, BC V1A 2Y6]
The host will greet guests on arrival
If you arrive at the property after hours, you'll need to check in at an alternate location: [Po Box 220, 500 Stemwinder Drive]
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Check-in for this property is based at the Trickle Creek Lodge located next door. During the months of April, October, and November, the front desk hours may be limited to 6 AM - 11 PM.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 21 to December 20:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Host will greet you

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: CAD 50.00 (subject to availability)
  • Late check-out fee: CAD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Polaris Lodge
Polaris Lodge Rcr
Polaris Lodge Rcr Kimberley
Polaris Rcr Kimberley
Rcr Polaris
Polaris Lodge Kimberley
Polaris Kimberley
Polaris Lodge Hotel
Polaris Lodge Kimberley
Polaris Lodge Hotel Kimberley

Polaris Lodge Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 104 out of 251 reviews
Rating 8 - Good. 87 out of 251 reviews
Rating 6 - Okay. 42 out of 251 reviews
Rating 4 - Poor. 14 out of 251 reviews
Rating 2 - Terrible. 4 out of 251 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Lorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The character and quietness, off season
Stayed 1 night in May 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite get away...

Beautiful setting...Very quiet....Clean...Comfortable couch and bed in the suite we stayed in...Close to Kimberly town...Amenities on site sparse as we were there early May...end of ski season / Beginning golf season in the area.. Great rate for time of year.... Staff when checking in very helpful for newcomers giving suggestions to eatings and restaurants close by...
Stayed 2 nights in May 2025

8/10 Good

Rogelio Antonio

Stayed 1 night in May 2025

4/10 Poor

Allan

Like: - Nice location Dislike: - Underground parking card reader very difficult to use, took 3 replacement cards plus maintenance man to get access. - Condo a bit tired, loose taps in kitchen, shower head flow very poor, wifi very unreliable and down half the time.
Stayed 2 nights in May 2025

4/10 Poor

Donald

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Property is run down and “managed” by Trickle Creek Lodge next door. I acknowledge it was off season but the Polaris Lodge was not looked after. Staff next door at Trickle Creek seemed indifferent to looking after Polaris guests. Would NOT recommend.
Stayed 1 night in May 2025

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, amenities
We had a good stay at Polaris Lodge and had easy access to the ski slopes. Limited for food options on the day we stayed but we made it work. Breakfast was the biggest concern as breakfast options were not available until 8:30 AM.
Stayed 1 night in Mar 2025

10/10 Excellent

Leanne

Stayed 4 nights in Dec 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hockey get away.

It was a lovely suite, great surroundings, friendly staff. We didn’t have a car with us so it was a little out of the way. Nice time of year to visit.
Stayed 4 nights in Apr 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Andrew

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we’ve stayed at Polaris, and we will have no hesitation booking again! We love staying at the ski hill, especially for events and the rooms are always clean and comfortable! I would give staff and service a five star - but it seems whenever I call (in business hours) I don’t actually get to speak to anyone, but leaving a voice mail they do get back to you!
Stayed 1 night in Aug 2023

8/10 Good

Tim

Liked: Cleanliness, property conditions & facilities
Bit confusing to access but room was great. No on-site eating or staff but once you figure it out everything was great
Stayed 1 night in Aug 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Overall pleased with our stay 😊
Stayed 1 night in Aug 2023

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was a little confusing - check-in is at a different location than the building where the room is.
Stayed 1 night in Aug 2023

4/10 Poor

gordon

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Upon arrival they had no record of our reservation. The hotel clerk made us wait while she checked in other clients, even though we were first. Tried to double charge us.
Stayed 1 night in Jun 2023

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was difficult to find and check in was in another hotel
Stayed 1 night in Jun 2023

10/10 Excellent

Kyle, Vancouver

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
The room was great, and the staff member that checked us in and out was very helpful and thorough. The only negative was the elevator being out of order when we arrived, but it was working again by the next morning. It’s a short building anyhow, so an elevator isn’t the end of the world. We’d definitely stay again.
Stayed 2 nights in Jun 2023

8/10 Good

David

Business traveler
Liked: Cleanliness
Signage is unclear resulting in confusion during checkin.
Stayed 1 night in May 2023

10/10 Excellent

Mitchell

Stayed 4 nights in May 2023

8/10 Good

GEORGE

Liked: Cleanliness, staff & service
stay was great, but pool wasnt available for 3 days, the hot days🌞🌞
Stayed 7 nights in Apr 2023

6/10 Okay

Alan

Traveled with partner
Disliked: Amenities
The room was good but the area we were in was having some renovations done in the halls. No staff at Polaris and none of the restaurants were open although the email I received from them stated they would be open. I understand they were open but closed when they shut the ski hill down. They need to update their email.
Stayed 4 nights in Apr 2023

8/10 Good

Ofelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's on a ski resort. Nice view from our window. You can see the ski hills.
Stayed 1 night in Apr 2023

10/10 Excellent

Evelie

Stayed 1 night in Apr 2023

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2023

6/10 Okay

Jeffrey

Stayed 1 night in Apr 2023