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Prestige Cranbrook Hotel, BW Premier Collection

2.5 star property

Choose dates to view prices

Photo gallery for Prestige Cranbrook Hotel, BW Premier Collection

Lobby
Desk, iron/ironing board, cribs/infant beds, rollaway beds
Fridge, microwave, coffee/tea maker
Fridge, microwave, coffee/tea maker
Indoor pool, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Laundry
  • Gym
  • Housekeeping
  • Pet friendly

Explore the area

Map
1019 Cranbrook Street N, Cranbrook, BC, V1C 3S4
  • Cranbrook History Centre
    ‪2 min drive‬
  • Cranbrook Golf and Country Club
    ‪3 min drive‬
  • St. Eugene Golf Course
    ‪6 min drive‬
  • Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Room amenity

Standard Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed) | Private kitchenette | Fridge, microwave, coffee/tea maker

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 Queen Bed, Accessible, Non Smoking (with Sofabed) | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking (Pet Friendly) | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Standard Room, Multiple Beds, Non Smoking, Kitchen (with Sofabed) | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, Kitchen

Executive Suite, 1 King Bed, Non Smoking, Kitchen | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Executive Suite, 1 King Bed, Non Smoking, Kitchen

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Separate Living Room)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Separate Living Room) | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Separate Living Room)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Suite, 1 King Bed, Non Smoking, Kitchenette

Business Suite, 1 King Bed, Non Smoking, Kitchenette | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Business Suite, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Separate Living Room)

Suite, 1 King Bed, Non Smoking, Kitchenette (Separate Living Room) | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Kitchenette (Separate Living Room)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Prestige Cranbrook Hotel, BW Premier Collection

Cranbrook hotel walkable to Tamarack Centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Prestige Cranbrook Hotel, BW Premier Collection offers 94 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a waterslide, an indoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. In addition to an indoor pool, Prestige Cranbrook Hotel, BW Premier Collection provides a waterslide and a 24-hour fitness center. This business-friendly hotel also offers a vending machine, an arcade/game room, and a picnic area. Complimentary self parking is available on site.

Prestige Cranbrook Hotel, BW Premier Collection is a smoke-free property.

Modern Olive - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. A children's menu is available.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant

Restaurants on site

  • Modern Olive

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool
  • Waterslide

Family friendly

  • Arcade/game room
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Cribs (infant beds) are available for CAD 10.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 10.0 per night
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow guests 18 and younger to access the fitness facility.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Cranbrook
Best Western Cranbrook Hotel
Best Western Hotel Cranbrook
Cranbrook Best Western
Hotel Cranbrook
Cranbrook Best Western
Best Western Cranbrook Hotel
Cranbrook Hotel BW Premier Collection
Prestige Cranbrook Hotel, BW Premier Collection Hotel
Prestige Cranbrook Hotel, BW Premier Collection Cranbrook
Prestige Cranbrook Hotel, BW Premier Collection Hotel Cranbrook

Prestige Cranbrook Hotel, BW Premier Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 238 out of 475 reviews
Rating 8 - Good. 168 out of 475 reviews
Rating 6 - Okay. 46 out of 475 reviews
Rating 4 - Poor. 15 out of 475 reviews
Rating 2 - Terrible. 8 out of 475 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Denise

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Good but extremely pricey and the pool is freezing so was disappointed we booked it for the pool and it was way too cold to even go in it for more then 10 mins.
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Stayed 1 night in Aug 2024

6/10 Okay

Acacia

Stayed 1 night in Oct 2024

10/10 Excellent

Dominique

Stayed 1 night in Oct 2024

8/10 Good

JACK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good place to stay

Front desk staff were friendly and efficient, beds were very comfortable, the room seemed to be quite clean. The bath tub area was a little tight, but manageable.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel

It was a great trip.
Stayed 1 night in Oct 2024

8/10 Good

PHIL, calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It fit the bill
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Stayed 1 night in Oct 2024

8/10 Good

Kristina

Liked: Staff & service, amenities, property conditions & facilities
It was more expensive than I expected off season, however since everyone else that was attending the Celebration of Life was staying there I felt it was my best option.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2024

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not recommend Best Western in Cranbrook.

Room #1 we checked into was filthy, there was popcorn all over the floor in a number of areas. We were transferred to Room #2 which was better but still dirty, no vacuuming. Transferred to Room #3 which had another guest already staying in that room.
Stayed 1 night in Oct 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the hotel and the room was nice. There were quite a few restaurant options nearby but we had a very good dinner at the hotel restaurant.
Stayed 1 night in Sep 2024

8/10 Good

Glen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying at your hotel and especially the Modern Olive Restaurant. The only concern was the lack of shampoo and conditioner, the 2 small bottles were empty.
Stayed 1 night in Sep 2024

6/10 Okay

Allan

Stayed 1 night in Sep 2024

10/10 Excellent

RONALD

Stayed 1 night in Sep 2024

10/10 Excellent

JOHN, YORBA LINDA

Liked: Amenities
Great spot
Stayed 1 night in Sep 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived around 4:00pm on Sunday Sept 1 and the two men who were at the front desk were awesome. So nice, so personable and got us all set up for our rooms in no time. You are lucky to have those two men!! Room was terrific, clean and spacious. Loved all the parking too! Second time staying at this location and will continue to use your hotel in the future 👍
Stayed 2 nights in Sep 2024

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Banff trip

This was a nice new hotel with a large room and a comfortable bed. The bathroom was clean but a little small.
Stayed 1 night in Aug 2024

10/10 Excellent

Toby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best part was being woken up at 1:30 am being told our car is running. Don’t know why but they tracked us down. Thankful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stewart, Victoria

Stayed 1 night in Jul 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very good hotel. Unfortunately the onsite restaurant is to be avoided. Breakfast food too very long with only 6 people in restaurant and once it arrived, omelette has poor and burnt.
Stayed 1 night in Aug 2024

8/10 Good

Bert

Traveled with partner
Shopping in same area as the hotel. Easy excess to casino at St. Eugenes
Stayed 2 nights in Aug 2024