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Sunscape Sabor Cozumel - All Inclusive

3.5 star property

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Photo gallery for Sunscape Sabor Cozumel - All Inclusive

Aerial view
2 bars/lounges, poolside bar
Private beach, beach massages, scuba diving, snorkeling
Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers
Aerial view

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • All inclusive

Explore the area

Map
Carretera Costera Sur Km 12.9, Cozumel, QROO, 77600
  • Paradise Beach
    ‪4 min walk‬
  • Mr. Sancho's Beach Club
    ‪13 min walk‬
  • Playa Mia Grand Beach and Water Park
    ‪15 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Family Suite (Virtual)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Family Suite (Virtual)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Tropical View Double

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Tropical View Double

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

View from room

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Beach Front Double

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Beach Front Double

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Double

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Tropical View Ground Floor Double

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Tropical View Ground Floor Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Tropical View Ground Floor King

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Tropical View Ground Floor King

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Tropical View King

View from room

Deluxe Tropical View King

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Ocean View King

  • 355 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Ocean View Double

  • 344 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean Front Double

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Ocean Front Double

  • 355 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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On the beach, sun loungers, beach umbrellas, beach towels

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Kids pool
4.0 out of 5, Very Good, (1005)
$207 nightly
The price was $321
The price is $207 total
includes taxes & fees
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

About this property

Sunscape Sabor Cozumel - All Inclusive

3.5-star Cozumel property walkable to Paradise Beach
Catch some rays on Sunscape Sabor Cozumel - All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 2 restaurants.
Sunscape Sabor Cozumel - All Inclusive offers 128 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Cozumel property provides wireless Internet access for a surcharge. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

A private beach and complimentary bicycles are featured at the property. In addition to an outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sunscape Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy.
Sunscape Sabor Cozumel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Sunscape Sabor Cozumel - All Inclusive like a complimentary children's club and an outdoor pool.

Dining is available at one of the property's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This all-inclusive property also offers a fitness center, a garden, and a terrace. Onsite self parking is complimentary. A total renovation of this property was completed in July 2021.

Sunscape Sabor Cozumel - All Inclusive is a smoke-free property.

Sunny Side Grill - This family restaurant is located by the pool. Open 24 hours.
El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Soccer
Volleyball

Entertainment

Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Sunny Side Grill

Things to do

  • Arcade/game room
  • Boat tours
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkeling
  • Volleyball
  • Water skiing
  • Windsurfing

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Built in 1996
  • Renovated entire property - July 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 14 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cozumel Sunscape
Cozumel Sunscape Sabor
Sabor All Inclusive Cozumel
Sabor Cozumel
Sabor Cozumel All Inclusive
Sabor Sunscape
Sunscape Sabor
Sunscape Sabor All Inclusive
Sunscape Sabor Cozumel
Sunscape Sabor Cozumel All Inclusive
Sunscape Sabor Cozumel All Inclusive All-inclusive property
Sabor Cozumel Hotel Cozumel
Sunscape Sabor All Inclusive All-inclusive property

Sunscape Sabor Cozumel - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 224 out of 690 reviews
Rating 8 - Good. 161 out of 690 reviews
Rating 6 - Okay. 132 out of 690 reviews
Rating 4 - Poor. 83 out of 690 reviews
Rating 2 - Terrible. 90 out of 690 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Valerie

Disliked: Staff & service
Stayed 5 nights in Oct 2024

4/10 Poor

Valerie

Disliked: Property conditions & facilities
My biggest issue with this resort is the food. No flavor, no selection, bland, repetitive and just not good at all. And no back up anything if you did not care for it. The only good thing I can say is the breakfast is ok. Make sure you fill up on that. Always a wait for any meal and wait staff is definitely not enough for the amount of people eating ever. Wait to order and then bring all courses out super fast. Portions are TINY!! Reyes and Antonio (morning waiters)were a ray of sunshine in this experience, and I enjoyed sitting in their section. My toilet screamed after flushing and was not fixed during stay lol, pretty annoying but worked. NOT ENOUGH CHAIRS BY POOL OR BEACH EVERY SINGLE DAY. If you don’t “claim a chair by 7 or so you are out of luck!! Beach was amazing so take your chances on everything else.
Stayed 5 nights in Feb 2025

6/10 Okay

Andrew, Centerton

Liked: Cleanliness, staff & service
There is very limited dining and the selection is very limited.
Stayed 4 nights in Jan 2025

10/10 Excellent

alan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

4/10 Poor

Timothy, South Haven

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pool was dirty entire time . Food marginal at best. Not much for choices.Also cold food
Stayed 7 nights in Jan 2025

2/10 Terrible

Tammi

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was in a neglected building furthest from the lobby, 25. The exterior of the building was neglected, moldy and peeling paint. I am surprised the door entry worked as it was completely weathered. Inside smelled musty, there was mold, dirty floors, broken bedside lamp, no washcloths, conditioner. The mattress was hard as a rock. And the worse part was when I untucked the bed and found a dirty mattress full of holes. Disgusting and unacceptable!! No response from the front desk. My girlfriend’s room ac was leaking, an actual puddle on the floor. This is how the room was delivered to her and all they did was give her towels to clean it up herself!! She was in the same building down an unlit path behind the back and all the things lacking. Response to her was “this isn’t dreams we don’t have bath robes.” Horrible!! Do not stay here!! Hyatt should be ashamed!!! And it wasn’t cheap.
Stayed 1 night in Jan 2025

8/10 Good

Ryan

Liked: Staff & service
Stayed 7 nights in Jan 2025

2/10 Terrible

Colleen

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can say nothing positive about this hotel. We booked a one night stay after a flight cancellation after staying in adjoining sister Hyatt property. This hotel was expensive and upon arrival into room the air conditioner unit had flooded the room. We had to clean up the mess ourselves. Bell staff just walked away. Room was in horrible condition. No hangars, no wash clothes, no bath mats, no hair dryer, no conditioner. Chipped paint everywhere, mold in room and walkway to room. No coffee maker. Speaking electric outlets, unplugged refrigerator. It is the motel 6 of all inclusive properties. Room is absolutely disgusting. Management must address our concerns and concessions must be offered as this property is beyond unacceptable.
Stayed 1 night in Jan 2025

6/10 Okay

Linda

Liked: Staff & service
Stayed 6 nights in Jan 2025

10/10 Excellent

Apryl J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locstion
Stayed 4 nights in Jan 2025

10/10 Excellent

Todd

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service
Stayed 4 nights in Jan 2025

4/10 Poor

William

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

4/10 Poor

William

Liked: Cleanliness, staff & service
Limited menu and the food wasn’t good

10/10 Excellent

Landon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heydey, Aaron, and the rest of the entertainment team were awesome. Heydey is one of our favorites! It was my son's 16th birthday and they made him feel special. This was our 5th time here and there have been many changes. One of my favorite things was eating breakfast at what is now Dreams, it was a bummer we could not eat there. This rule should be altered. Gotta give a shoutout to Rigo as well, he's one of our favorites, and a great bartender! Til next time, Hola!
Stayed 5 nights in Jan 2025

6/10 Okay

Tonya

Traveled with family
Liked: Cleanliness, staff & service
We have traveled to the Sunscape many times and it has always been fabulous. This time however, they have sold part of the resort to another resort and it limited the amenities. The food was not great. I have gluten and dairy allergies and there were not any options. We moved reaorts on the 2nd day
Stayed 4 nights in Jan 2025

2/10 Terrible

Chad Franklin, New Braunfels

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is dated and food options are very limited. Staff was very good.
Stayed 4 nights in Nov 2024

10/10 Excellent

Marcos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena vista hacia el mar
Stayed 2 nights in Jan 2025

2/10 Terrible

Dave

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sunscape Sabor not so good

The hotel is in poor condition needs a good cleaning and painting, food service area for buffet really not good should have a covered area so birds cant get at food. They need to buy Windex to clean all glass very dirty.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place .Very safe if you travel by urself
Stayed 6 nights in Dec 2024

4/10 Poor

eric james thomas

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was our 6th time to the Island and 3rd time at Sabor, unfortunately it has gone down hill drastically to the point that we had to report over a dozen issues. We will not stay at Sunscapes next trip, period. Hamlet Castillo was fantastic and the highlight of the property, saving our family vacation by upgrading us to Dreams for a few last days of the trip. (where we will stay next time)
Stayed 7 nights in Dec 2024

4/10 Poor

Konstantyn

Stayed 7 nights in Dec 2024

8/10 Good

Maya Ophelia Simeonidis Le

Liked: Staff & service, property conditions & facilities
Really good service, lack of dinning options and pools
Stayed 6 nights in Dec 2024

10/10 Excellent

Billy Jack, Livingston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 4 nights in Aug 2024

10/10 Excellent

Molly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people, great place.