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Sunscape Sabor Cozumel - All Inclusive

3.5 star property

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Photo gallery for Sunscape Sabor Cozumel - All Inclusive

Aerial view
Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers
2 bars/lounges, poolside bar
Reception
Deluxe Ocean Front Double | Minibar, in-room safe, individually decorated, individually furnished

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • All inclusive

Explore the area

Map
Carretera Costera Sur Km 12.9, Cozumel, QROO, 77600
  • Paradise Beach
    ‪5 min walk‬
  • Playa Mia Grand Beach and Water Park
    ‪15 min walk‬
  • Mr. Sancho's Beach Club
    ‪15 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Family Suite (Virtual)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Family Suite (Virtual)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Tropical View Double

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Tropical View Double

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

View from room

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Beach Front Double

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Beach Front Double

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Double

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Tropical View Ground Floor Double

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Tropical View Ground Floor Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Tropical View Ground Floor King

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Tropical View Ground Floor King

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Tropical View King

View from room

Deluxe Tropical View King

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Ocean View King

  • 355 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Ocean View Double

  • 344 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean Front Double

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Ocean Front Double

  • 355 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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  • All inclusive
  • Spa
  • Kids pool
4.0 out of 5, Very Good, (1019)
$207 nightly
The price was $321
The price is $207 total
includes taxes & fees
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About this property

Sunscape Sabor Cozumel - All Inclusive

3.5-star Cozumel property walkable to Paradise Beach
Catch some rays on Sunscape Sabor Cozumel - All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 2 restaurants.
Sunscape Sabor Cozumel - All Inclusive offers 128 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Cozumel property provides wireless Internet access for a surcharge. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

A private beach and complimentary bicycles are featured at the property. In addition to an outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sunscape Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy.
Sunscape Sabor Cozumel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Sunscape Sabor Cozumel - All Inclusive like a complimentary children's club and an outdoor pool.

Dining is available at one of the property's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This all-inclusive property also offers a fitness center, a garden, and a terrace. Onsite self parking is complimentary. A total renovation of this property was completed in July 2021.

Sunscape Sabor Cozumel - All Inclusive is a smoke-free property.

Sunny Side Grill - This family restaurant is located by the pool. Open 24 hours.
El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Soccer
Volleyball

Entertainment

Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Sunny Side Grill

Things to do

  • Arcade/game room
  • Boat tours
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkeling
  • Volleyball
  • Water skiing
  • Windsurfing

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Built in 1996
  • Renovated entire property - July 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 14 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cozumel Sunscape
Cozumel Sunscape Sabor
Sabor All Inclusive Cozumel
Sabor Cozumel
Sabor Cozumel All Inclusive
Sabor Sunscape
Sunscape Sabor
Sunscape Sabor All Inclusive
Sunscape Sabor Cozumel
Sunscape Sabor Cozumel All Inclusive
Sunscape Sabor Cozumel All Inclusive All-inclusive property
Sabor Cozumel Hotel Cozumel
Sunscape Sabor All Inclusive All-inclusive property

Sunscape Sabor Cozumel - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 225 out of 700 reviews
Rating 8 - Good. 164 out of 700 reviews
Rating 6 - Okay. 132 out of 700 reviews
Rating 4 - Poor. 84 out of 700 reviews
Rating 2 - Terrible. 95 out of 700 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 6 nights in Mar 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Good spot.
Stayed 5 nights in Mar 2025

8/10 Good

Kathy Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small resort, so it was perfect just to relax on the beach. The staff went out of its way to make you comfortable. The buffet on the beach was incredible.
Stayed 7 nights in Mar 2025

8/10 Good

Rachael

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
It wasn’t over crowded or filled with young spring breakers. You didn’t have to get up early to have a chair at the pool. Food selection wasn’t great but we still always found something to eat. Entertainment staff was phenomenal!
Stayed 7 nights in Mar 2025

8/10 Good

julie ann, Sioux falls

Liked: Staff & service
Stayed 7 nights in Mar 2025

8/10 Good

sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were pleasantly surprised with our last-minute stay. The beach is beautiful and the snorkeling quite good! The bed was super comfortable in the room was very clean. Such a short distance from the room to the ocean! That was awesome, especially for my elderly mom :-) The property could use some cosmetic updates. The food was just mediocre, which was a little bit of a bummer, but it was OK. The bar service and the drinks were exceptional. The staff are super friendly. The best part about this property is the location and if they could just up the food quality a little bit, it would be perfect! Overall, it was a greatly enjoyable day
Stayed 2 nights in Feb 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

4/10 Poor

Linda

Liked: Staff & service
Disliked: Cleanliness
The restaurants were boring and the food wasn’t very tasty.
Stayed 4 nights in Feb 2025

6/10 Okay

claudia

Stayed 1 night in Feb 2025

4/10 Poor

Elizabeth

Disliked: Property conditions & facilities
Stayed 6 nights in Feb 2025

4/10 Poor

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont go here

Stayed 3 nights in Feb 2025

8/10 Good

Leah

Liked: Cleanliness, staff & service, amenities
We love this property, as it’s smaller, yet has all we need and the best beach in Cozumel. This was our 2nd yr at the resort, stayed 12 nts. Our food choices this yr were cut down by 2 restaurants, so food was nothing to write home about, but just fine. Sadly our bldg was a bit in disrepair, outside missing lights and inside a few broken items. Though we are easy and didn’t sweat the small stuff. Drinks are fabulous, spa was amazing!! Snorkeling right off the beach is amazing, staff is awesome. Love, love Dana with activities!! Taught my husband some Spanish! Purchased an excursion from the concierge and it was great! Can’t wait to come back, though we are hoping they fix some things.
Stayed 12 nights in Feb 2025

8/10 Good

Susan

Stayed 5 nights in Feb 2025

4/10 Poor

Charles

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Feb 2025

4/10 Poor

lisa Marie

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 8 nights in Feb 2025

4/10 Poor

Karen

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
First let me say everyone was very friendly. After a long travel day we just wanted to get to our room but at check in we were told we had to speak with this other person....a sales person that kept on and on about touring and wanted to up sale us to the connecting resorts and would NOT take no for an answer until my husband starting getting ill. When got to the room it wasnt bad, but there was a horrible odor in the bathroom.. no biggie we would deal with it. Very nice view from walkout and was excited to be right next to a beach bar. 😁 only to find out the bar literly straight off of our patio was off limits. It belongs to Dreams. And all their guest were taking the chairs on "our side". The room air conditioner worked good but made a loud baning noise that made it impossible to sleep, even with a pillow over my head. I discussed with the front desk afyer night one and was told they would look into it.....nothing. The fridge was stocked when we got there. 2 cokes, 1 diet coke 4 beers, 2 orange sodas and water. We only drink coke and diet coke asked to switch them out or get more coke/diet coke, that was a no because it's only "stocked" on day 1. Not 1 of the ice machines on the property worked, you had to go to the bar to get ice. Our last day was our 40th wedding anniversary and we just wanted a quiet meal that night so I asked if to get a plate from one of the 2 restaurants to take to the room..answer.. no ma'am. Needless to say this was our 1st and last stay here.
Stayed 3 nights in Feb 2025

6/10 Okay

Mollie Jean

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Sunscape was run down. The mini fridge was rusted and gross. The beds need to be replaced. They hurt our backs. There was no room service. Only 2 restaurants and one night both had an hour plus wait. They wouldn’t allow us to take any food back to our room. I asked to move resorts. Paid $520 to move to secrets next door.
Stayed 7 nights in Feb 2025

6/10 Okay

Daniel

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Air conditioner just barely kept are room at 80 degrees and the toilet didn't flush without putting your hand in the back. The food well not good most of the time let us go back to secerts buffet i dont understand why they stopped
Stayed 10 nights in Feb 2025

4/10 Poor

SORIN

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was veri poor maintened, no handle on the bathroom door, the room had some poor repairs, different kind of white on the walls, the chain lock was installed unproperly , the door could not be secured, I had a lizzard running on the ceiling one morning and even they sprayed with something they could not catch it, the very next morning it was on the wall, the bad was bad, the TV has only 5-6 programs and very, very small
Stayed 5 nights in Feb 2025

4/10 Poor

Valerie

Disliked: Staff & service
Stayed 5 nights in Oct 2024

4/10 Poor

Valerie

Disliked: Property conditions & facilities
My biggest issue with this resort is the food. No flavor, no selection, bland, repetitive and just not good at all. And no back up anything if you did not care for it. The only good thing I can say is the breakfast is ok. Make sure you fill up on that. Always a wait for any meal and wait staff is definitely not enough for the amount of people eating ever. Wait to order and then bring all courses out super fast. Portions are TINY!! Reyes and Antonio (morning waiters)were a ray of sunshine in this experience, and I enjoyed sitting in their section. My toilet screamed after flushing and was not fixed during stay lol, pretty annoying but worked. NOT ENOUGH CHAIRS BY POOL OR BEACH EVERY SINGLE DAY. If you don’t “claim a chair by 7 or so you are out of luck!! Beach was amazing so take your chances on everything else.
Stayed 5 nights in Feb 2025

6/10 Okay

Andrew, Centerton

Liked: Cleanliness, staff & service
There is very limited dining and the selection is very limited.
Stayed 4 nights in Jan 2025

10/10 Excellent

alan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

4/10 Poor

Timothy, South Haven

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pool was dirty entire time . Food marginal at best. Not much for choices.Also cold food
Stayed 7 nights in Jan 2025

2/10 Terrible

Tammi

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was in a neglected building furthest from the lobby, 25. The exterior of the building was neglected, moldy and peeling paint. I am surprised the door entry worked as it was completely weathered. Inside smelled musty, there was mold, dirty floors, broken bedside lamp, no washcloths, conditioner. The mattress was hard as a rock. And the worse part was when I untucked the bed and found a dirty mattress full of holes. Disgusting and unacceptable!! No response from the front desk. My girlfriend’s room ac was leaking, an actual puddle on the floor. This is how the room was delivered to her and all they did was give her towels to clean it up herself!! She was in the same building down an unlit path behind the back and all the things lacking. Response to her was “this isn’t dreams we don’t have bath robes.” Horrible!! Do not stay here!! Hyatt should be ashamed!!! And it wasn’t cheap.
Stayed 1 night in Jan 2025