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InterContinental Presidente Cozumel Resort Spa, an IHG Hotel

5.0 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for InterContinental Presidente Cozumel Resort Spa, an IHG Hotel

Exterior
4 restaurants, Italian cuisine
4 restaurants, Italian cuisine
4 restaurants, Italian cuisine
Premium bedding, down comforters, minibar, in-room safe

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • On private beach
  • Pool
  • Restaurant
  • Breakfast available
  • Spa
  • Pet friendly
    Pet friendly

Explore the area

Map
Carretera A Chankanaab Km 6-5, Cozumel, QROO, 77600
  • Discover Mexico Cozumel Park
    9 min walk
  • Uvas Beach
    3 min drive
  • Dolphin Discovery
    6 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    24 min drive

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed

  • 1302 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed, Ocean View

  • 969 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Reef, Beach Access)

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed (Reef, Beach Access)

  • 969 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Ocean View (Reef View Beach Access)

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 2 Queen Beds, Ocean View (Reef View Beach Access)

  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed, Accessible

  • 452 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 2 Queen Beds, Ocean View

  • 969 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Sea Facing (Beach Access)

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 2 Queen Beds, Sea Facing (Beach Access)

  • 463 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Sea Facing (Outdoor Shower)

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed, Sea Facing (Outdoor Shower)

  • 431 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Pet Friendly)

Room amenity

Classic Room, 1 King Bed (Pet Friendly)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Pool Access

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed, Pool Access

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

Premium bedding, down comforters, minibar, in-room safe

Classic Room, 2 Queen Beds, Accessible

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible (Beach Access)

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed, Accessible (Beach Access)

  • 463 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

View from room

Premium Room, 1 King Bed, Balcony

  • 431 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, View (Reef View Beach Access)

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed, Accessible, View (Reef View Beach Access)

  • 484 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Ocean View

Suite, Multiple Beds, Ocean View | Premium bedding, down comforters, minibar, in-room safe

Suite, Multiple Beds, Ocean View

  • 818 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium Room, 2 Queen Beds, Sea Facing (Outdoor Shower)

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 2 Queen Beds, Sea Facing (Outdoor Shower)

  • 431 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 2 Queen Beds, Ocean View

  • 431 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Pool Access

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 2 Queen Beds, Pool Access

  • 452 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds

Room amenity

Classic Room, 2 Queen Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Room amenity

Classic Room

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

InterContinental Presidente Cozumel Resort Spa, an IHG Hotel

5-star Cozumel hotel with 4 restaurants
Catch some rays on InterContinental Presidente Cozumel Resort Spa, an IHG Hotel's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
InterContinental Presidente Cozumel Resort Spa, an IHG Hotel offers 221 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include rainfall showerheads, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A private beach, 2 outdoor tennis courts, and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site along with a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and beach club on site (surcharge). At InterContinental Presidente Cozumel Resort Spa, an IHG Hotel you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the hotel's 4 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This luxury hotel also offers outdoor tennis courts, a fitness center, and a garden. Onsite uncovered self parking and uncovered valet parking are complimentary. A total renovation of this property was completed in September 2023.

InterContinental Presidente Cozumel Resort Spa, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Alfredo Di Roma Trattoria - This restaurant specializes in Italian cuisine.
El Caribeño - Onsite restaurant. Open daily.
Le Cap Beach Club - This restaurant overlooks the ocean and specializes in Mediterranean cuisine. Open daily.
Faro Blanco - Onsite restaurant. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 28 for adults and USD 14 for children
  • 2 bars/lounges
  • 4 restaurants
  • Couples/private dining

Restaurants on site

  • Alfredo Di Roma Trattoria
  • El Caribeño
  • Faro Blanco
  • Le Cap Beach Club

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Personal motorized watercraft
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Free crib
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5,709 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • On a private beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 22 per accommodation, per night
The resort fee includes:
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 28 for adults and USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cozumel Presidente InterContinental
Cozumel Presidente InterContinental Resort
InterContinental Cozumel Presidente
InterContinental Presidente Cozumel Resort
InterContinental Presidente Cozumel
Intercontinental Cozumel
Presidente InterContinental Cozumel
Presidente InterContinental Cozumel Resort
Cozumel Presidente
Presidente Resort Cozumel
El Presidente Cozumel
Presidente Intercontinental Cozumel Hotel Cozumel
Presidente Intercontinental Cozumel Resort And Spa
Presidente InterContinental Cozumel Resort Spa
InterContinental Presidente Cozumel Resort Spa

InterContinental Presidente Cozumel Resort Spa, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 797 out of 1003 reviews" "
Rating 8 - Good. 138 out of 1003 reviews" "
Rating 6 - Okay. 41 out of 1003 reviews" "
Rating 4 - Poor. 16 out of 1003 reviews" "
Rating 2 - Terrible. 11 out of 1003 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paulina

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Stayed 3 nights in Aug 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property. Flora, fauna, nice house reef for snorkelling. Helpful staff, courtesy Trek bicycles for day excursions, well-appointed gym and fitness areas.
Stayed 7 nights in Aug 2024

10/10 Excellent

Genevieve Trevino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent, very attentive to their guest and welcoming. Food is excellent with plenty of choices. The grounds and rooms are kept well manicured and clean.
Stayed 11 nights in Jul 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay at this hotel. Even though there were quiet a few other people staying there, it always felt quiet and private, never felt crowded. The room itself was nice and kept very clean. The bed was very firm, which is not what I like. But that's just my personal opinion and nothing wrong with the hotel. Other than that, I found the room very comfortable and have nothing to complain about. They gave me fresh bottles of free water every day which I appreciated. Every single staff member that I came across was super friendly and professional. They all were willing to help with anything you may need. I can't say enough about how accommodating and friendly the staff is. They have their own sandy beach, which is not common on Cozumel. There was good snorkeling right there where you can walk in. I appreciated that as well. They have an onsite scuba shop, called ScubaDu. They were also great and I will definitely use them again. If you're going to be diving, you can't do better than the combination of this hotel and scuba shop. Being able to wake up and get right on the boat at your hotel is very convenient, as well as their dive masters and boat crews are top notch. If there was anything I found lacking at this hotel, it was the food. It was just ok. So, I just started driving into town to eat, which is less than a 10 min drive. I found incredible food at the local restaurants and it was a fun part of the trip to try new places.
Stayed 4 nights in Jul 2024

10/10 Excellent

maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Everyone we engaged with was friendly, helpful. The place is beautiful and it has a new feel to it and the food is amazing! the view is stunning, amazing sunset. I'd compare this to our stay at 4 seasons/ Bora Bora; that's how good our experience was.
Stayed 4 nights in Jul 2024

10/10 Excellent

Bryan

Stayed 4 nights in Jul 2024

8/10 Good

Jan Fredrik Olof, Katy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private, and exclusive resort with its own corral reef, beach, and pools. Amazing staff and excellent food options
Stayed 3 nights in Aug 2024

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place is perfect!!! First and foremost beautiful friendly helpful people!! And absolutely immaculate gorgeous surroundings!! Could hardly be better!!! Paradise!!!
Stayed 6 nights in Jul 2024

10/10 Excellent

Anisol

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, the beach is stunning
Stayed 2 nights in Apr 2024

8/10 Good

Pablo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is 5-stars. Everything was cleaned and maintained to detail. Never saw any trash or messes. The “backyard” is a tropical reef with a pool and 2 bars/restaurants. Happy hour every afternoon. The room was spacious and serviced daily. My only complaint is that the room’s bathroom had no privacy. The only door was to the toilet and it didn’t have a lock. It’s fine for a family but otherwise, no privacy out the shower or at the sink.
Stayed 6 nights in Jul 2024

10/10 Excellent

Maxime

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very quiet when we were there. Amazing scuba diving. Great service and friendliness all around.
Stayed 11 nights in Jul 2024

10/10 Excellent

Rebeca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and hotel. Great service. Very good food. Amazing coral reef
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Rodney

Traveled with family
Liked: Cleanliness
Everything but the chairs was great. No comfortable chairs anywhere on the property but other than that it was very good experience.
Stayed 7 nights in Jul 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I really enjoyed our stay here. The food was great and we enjoyed everything about this resort.
Stayed 4 nights in Jul 2024

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Danny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort with luxury amenities and accommodations. The place is going through repairs which was a bit annoying and some areas could be improved but overall great experience. Customer service is top notch.
Stayed 4 nights in May 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Alex

Traveled with family
Liked: Amenities, property conditions & facilities
I loved the beach area and the service.
Stayed 4 nights in Jul 2024

10/10 Excellent

Steven J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Erick Jimenez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for families! Amazing snorkelling experience, calm beautiful beach. A dining a little expensive.
Stayed 5 nights in Jul 2024

10/10 Excellent

Swati

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are avid snorkelers. The property had amazing snorkeling right off the their beach and docks. My husband would go every morning to snorkel for an hour before the rest of us got up; and then we would all go again. The quantity of fish and the variety were amazing.
Stayed 4 nights in Jul 2024

10/10 Excellent

Pierre Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing.
Stayed 7 nights in Jun 2024

10/10 Excellent

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Josephine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been staying here for years. It’s by far the best resort on the island.
Stayed 7 nights in Jun 2024