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InterContinental Presidente Cozumel Resort Spa by IHG

5.0 star property

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Photo gallery for InterContinental Presidente Cozumel Resort Spa by IHG

Exterior
Suite, 2 Bedrooms, Ocean View | View from room
2 outdoor pools, pool umbrellas
Private beach, white sand, beach umbrellas, beach towels
4 restaurants, Italian cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly

Explore the area

Map
Carretera A Chankanaab Km 6-5, Cozumel, QROO, 77600
  • Chankanaab Beach Adventure Park
    ‪4 min drive‬
  • Chankanaab National Park
    ‪5 min drive‬
  • Punta Langosta Pier
    ‪10 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪10 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, 1 King Bed

  • 1302 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | View from room

Junior Suite, 1 King Bed, Ocean View

  • 969 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Reef, Beach Access)

Suite, 1 King Bed, Accessible (Reef, Beach Access) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 King Bed, Accessible (Reef, Beach Access)

  • 969 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible (Reef View with Beach Access)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 2 Queen Beds, Accessible (Reef View with Beach Access)

  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 1 King Bed, Accessible

  • 452 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, 2 Queen Beds, Ocean View

  • 969 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible (Beach Access)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 2 Queen Beds, Accessible (Beach Access)

  • 463 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Outdoor Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 1 King Bed (Outdoor Shower)

  • 431 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Pool Access

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 1 King Bed, Pool Access

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Queen Beds, Accessible

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible (Beach Access)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 1 King Bed, Accessible (Beach Access)

  • 463 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

View from room

Premium Room, 1 King Bed, Balcony

  • 431 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Reef View with Beach Access)

View from room

Premium Room, 1 King Bed, Accessible (Reef View with Beach Access)

  • 484 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Ocean View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 2 Bedrooms, Ocean View

  • 818 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium Room, 2 Queen Beds (Outdoor Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 2 Queen Beds (Outdoor Shower)

  • 431 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Ocean View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 2 Queen Beds, Ocean View

  • 431 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Pool Access

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 2 Queen Beds, Pool Access

  • 452 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds

Room amenity

Classic Room, 2 Queen Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Room amenity

Classic Room

  • 344 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About this property

InterContinental Presidente Cozumel Resort Spa by IHG

5-star Cozumel hotel with 4 restaurants
Catch some rays on InterContinental Presidente Cozumel Resort Spa by IHG's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
InterContinental Presidente Cozumel Resort Spa by IHG offers 221 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A private beach, 2 outdoor tennis courts, and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site along with a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and beach club on site (surcharge). At InterContinental Presidente Cozumel Resort Spa by IHG you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the hotel's 4 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This luxury hotel also offers outdoor tennis courts, a fitness center, and a garden. Onsite uncovered self parking and uncovered valet parking are complimentary. A total renovation of this property was completed in September 2023.

InterContinental Presidente Cozumel Resort Spa by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Alfredo Di Roma Trattoria - This restaurant specializes in Italian cuisine.
El Caribeño - Onsite restaurant. Open daily.
Le Cap Beach Club - This restaurant overlooks the ocean and specializes in Mediterranean cuisine. Open daily.
Faro Blanco - Onsite restaurant. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 28 for adults and USD 14 for children
  • 2 bars/lounges
  • 4 restaurants
  • Couples/private dining

Restaurants on site

  • Alfredo Di Roma Trattoria
  • El Caribeño
  • Faro Blanco
  • Le Cap Beach Club

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Personal motorized watercraft
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5,709 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • On a private beach
  • On the bay
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Banquet hall
  • Renovated entire property - September 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 22 per accommodation, per night
The resort fee includes:
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 28 for adults and USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cozumel Presidente InterContinental
Cozumel Presidente InterContinental Resort
InterContinental Cozumel Presidente
InterContinental Presidente Cozumel Resort
InterContinental Presidente Cozumel
Intercontinental Cozumel
Presidente InterContinental Cozumel
Presidente InterContinental Cozumel Resort
Cozumel Presidente
Presidente Resort Cozumel
El Presidente Cozumel
Presidente Intercontinental Cozumel Hotel Cozumel
Presidente Intercontinental Cozumel Resort And Spa
Presidente InterContinental Cozumel Resort Spa
InterContinental Presidente Cozumel Resort Spa
InterContinental Presidente Cozumel Resort Spa by IHG Hotel
InterContinental Presidente Cozumel Resort Spa an IHG Hotel
InterContinental Presidente Cozumel Resort Spa by IHG Cozumel

InterContinental Presidente Cozumel Resort Spa by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 798 out of 1002 reviews
Rating 8 - Good. 131 out of 1002 reviews
Rating 6 - Okay. 41 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

James

10/10 Excellent

Cody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was perfect! We absolutely loved it and hope to return!
Stayed 4 nights in Mar 2025

10/10 Excellent

MIMI

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is overall very good. Just a few things that could be improved. There is no hook or hanger for towers in the shower. Once you finish shower, you have to come out to the closet to get the towers. The hotel could add more features for kids such as playground.
Stayed 7 nights in Mar 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The snorkeling directly in front of the hotel is excellent. We had a wonderful and relaxing time because of the great staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this property!!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Sonya, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning
Stayed 3 nights in Mar 2025

8/10 Good

Melissa, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice resort for families. Overall the rooms and common areas are tired and needs refresh but it is a great option for kids and is clean. Water is great
Stayed 5 nights in Mar 2025

10/10 Excellent

Arturo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 4 nights in Mar 2025

10/10 Excellent

Karey Jane Sarah

Liked: Property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Patricia Elaine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely people and beautiful property
Stayed 5 nights in Mar 2025

10/10 Excellent

Mark

Stayed 7 nights in Mar 2025

10/10 Excellent

Jilleian, Littleton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous, perfect for couples, families, friends. You won't be disappointed.
Stayed 5 nights in Mar 2025

10/10 Excellent

Kris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, ideally situated with perfect beach and water access. Incredible! Comparing it to the other hotels it is many steps above. I highly recommend this for families as well as couples.
Stayed 4 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Alejandro

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

GLENN E, HOUSTON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very warm and hospitable, and the beach and pool area are as pictured
Stayed 4 nights in Feb 2025

10/10 Excellent

Gregory Alan

Stayed 14 nights in Feb 2025

8/10 Good

Amanda, Bennington

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds and super clean. The water was beautiful! I felt like they tried to charge for too much, example- no water offered at restaurants, you had to order bottles of water and they charged you. I also felt the restaurants were way too expensive. I would have liked the option of one buffet restaurant as a dinner option.
Stayed 8 nights in Feb 2025

10/10 Excellent

Alicia

Stayed 4 nights in Feb 2025

10/10 Excellent

Evangelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great and the property is well kept with great restaurants inside.
Stayed 4 nights in Feb 2025

4/10 Poor

Christine

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Disappointing for the Price – You’re Paying for the Beach, Not the Experience I had high expectations for this resort given its stellar reviews and steep price point, but unfortunately, it fell short in several key areas. While the beach is undeniably beautiful, that’s about the only thing that justifies the cost. Service: Inconsistent at best. The beachside service was painfully slow—we waited far too long just to get a drink or order food, which is frustrating when you’re paying a premium. Basic requests for missing items in our room required multiple calls to the front desk, which shouldn’t be the case at a supposedly high-end resort. Rooms & Pricing: For what we paid, I expected much more. The rooms themselves were fine, but certainly not luxurious, and the fact that we had to repeatedly ask for missing essentials was disappointing. The pricing feels inflated for what you actually receive. Food & Staff Friendliness: Compared to other all-inclusive resorts, the food here was mediocre at best, yet priced like a five-star experience. Even worse, the overall warmth and friendliness that you typically get at all-inclusives in Mexico was lacking. Service felt transactional rather than welcoming, which really impacts the overall atmosphere. I’m honestly shocked by the high ratings. If this is your first time in Mexico (not having experienced an all inclusive option either), you might be impressed, but for those who have experienced other resorts—not so much.
Stayed 6 nights in Feb 2025

10/10 Excellent

Vladimiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in Cozumel

The best location in Cozumel. Service is perfect. Food and drinks high quality.
Stayed 4 nights in Feb 2025