Iberostar Waves Cozumel - All Inclusive

4.5 star property

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Photo gallery for Iberostar Waves Cozumel - All Inclusive

Kayaking
Interior
Restaurant
Outdoor pool, pool umbrellas, sun loungers
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
Km 17 782 Carretera Costera Sur, El Cedral, Cozumel, QROO, 77600
  • San Francisco Beach
    ‪8 min walk‬
  • Mr. Sancho's Beach Club
    ‪3 min drive‬
  • Palancar Beach
    ‪14 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪24 min drive‬

Room options

Premium Room (Pure Wellness)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room (Promo)

  • 269 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Last room available

  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Suite

  • 538 sq ft
  • Sleeps 1
  • 1 King Bed

Last room available

  • 269 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Near Pool)

  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront

  • 624 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, Oceanfront

  • 624 sq ft
  • Ocean view
  • Sleeps 1
  • 1 King Bed

Premium Room, Ocean View

  • 269 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room

  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room (Tropical View)

  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room, Ocean View

  • 269 sq ft
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Tropical View)

  • 269 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Near Pool)

  • 269 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Promo)

  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room

  • 269 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room, Accessible

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, Accessible

  • 269 sq ft
  • Sleeps 1
  • 1 King Bed

Double Room Premium With Garden View

  • Sleeps 3
  • 2 Double Beds

Double Suite Standard With Garden View

  • Sleeps 3
  • 2 King Beds

Double Room Premium With Jungle View

  • Sleeps 3
  • 2 Double Beds

Suite Standard With Ocean View

  • Ocean view
  • Sleeps 3
  • 2 King Beds

Room Premium With Garden View

  • Sleeps 3
  • 2 Double Beds

Double Room Premium With Sea View

  • Sea view
  • Sleeps 3
  • 2 King Beds

Similar properties

About this property

Iberostar Waves Cozumel - All Inclusive

4.5-star Cozumel property walkable to San Francisco Beach
Catch some rays at the beach or spend the day relaxing at Iberostar Waves Cozumel - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Iberostar Waves Cozumel - All Inclusive offers 293 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

SPA Sensations has massage/treatment rooms and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Some rates at Iberostar Waves Cozumel - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Iberostar Waves Cozumel - All Inclusive features outdoor tennis courts and an outdoor pool. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a swim-up bar. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This luxury property also offers a children's pool, a fitness center, and a sauna. Complimentary self parking and valet parking are available on site.

Iberostar Waves Cozumel - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Iberostar Waves Cozumel - All Inclusive has 5 restaurants on site.

All inclusive details

All-inclusive room rates at Iberostar Waves Cozumel - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis

Entertainment

Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Farming classes
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 1999
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

All Inclusive Cozumel Iberostar
All Inclusive Iberostar Cozumel
Cozumel Iberostar
Cozumel Iberostar All Inclusive
Iberostar All Inclusive Cozumel
Iberostar Cozumel
Iberostar Cozumel All Inclusive
Iberostar Cozumel Hotel Cozumel
Iberostar Cozumel Mexico
Iberostar Cozumel All Inclusive All-inclusive property
Iberostar Cozumel All Inclusive
Iberostar Waves Cozumel All Inclusive
Iberostar Waves Cozumel - All Inclusive Cozumel
Iberostar Waves Cozumel - All Inclusive All-inclusive property

Iberostar Waves Cozumel - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 605 out of 1006 reviews
Rating 8 - Good. 261 out of 1006 reviews
Rating 6 - Okay. 87 out of 1006 reviews
Rating 4 - Poor. 37 out of 1006 reviews
Rating 2 - Terrible. 16 out of 1006 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shaun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wonderful vacation
Stayed 5 nights in Mar 2025

8/10 Good

Kirk Lyndon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the property. Clean, well staffed and quiet with lots of trees and natural sound barriers. I was disappointed with the snorkeling. Booked an outing at the pier but hardly worth it. Not much color at all and not much see life. We saw one turtle and one shark. Not in my top 20 places in the world to snorkel.
Stayed 7 nights in Mar 2025

10/10 Excellent

aleena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Jill

Traveled with family
Humberto was personable, hard-working, and talented. All staff were friendly and helpful
Stayed 5 nights in Mar 2025

10/10 Excellent

Rodrick, Medina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iberostar Waves is my favorite resort on the island. I have stayed there 5 separate times. I’ve been scuba diving in Cozumel for 25 years and have stayed at many of the other resorts on island. Iberostar exceeds them all in my opinion.
Stayed 7 nights in Mar 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

4/10 Poor

William

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our experience with our room was not positive. We arrived and were told we had been “upgraded “ since no other rooms were available. Location of the room was great, however, almost every day we dealt with a sewage smell in our room. We had to call three times for the toilet which kept failing and twice for the door on our room which also kept failing. Staff did their best, but this room upgrade quickly turned into anything but an un upgrade. Disappointing for the money we spent.
Stayed 7 nights in Feb 2025

10/10 Excellent

FRED

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay!
Stayed 5 nights in Mar 2025

10/10 Excellent

Richard James

Stayed 7 nights in Mar 2025

10/10 Excellent

Timothy, Mint hill

Stayed 3 nights in Mar 2025

10/10 Excellent

Ralph Vernon Bray, Lancaster

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the wildlife on the property. Also the commitment to environment and sustainability.
Stayed 7 nights in Feb 2025

10/10 Excellent

Marla

Clean friendly staff , good food
Stayed 5 nights in Feb 2025

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all very friendly and customer oriented. They were the best part of a wonderful resort.
Stayed 5 nights in Feb 2025

8/10 Good

anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and kind. The grounds were beautiful. The resort is a good size so that there are not long lines for food, beverages or activities. The rock show was really fun! The food was good overall.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sheryl

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Jennifer Lynn

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jeff

Traveled with family
Liked: Amenities
Came to Cozumel and Iberostar for the diving and all inclusive experience. Staff at hotel and Dressel Divers were top notch. Great selection of food and beverages. We’re definitely going to come back in the future.
Stayed 4 nights in Feb 2025

6/10 Okay

James Walter Arnold

Liked: Cleanliness, staff & service, property conditions & facilities
Paid for a upgrade. Waisted money.
Stayed 6 nights in Feb 2025

6/10 Okay

Annette Marie

Traveled with partner
Liked: Cleanliness, staff & service
This was our fourth visit to the Iberostar Cozumel. The grounds are well maintained- very beautiful landscaping. We did not like the wild Coatis allowed in the dining area (on the table) or feeling pressured to participate in a tour for stays at other Iberostars. The staff were always helpful and friendly. This hotel needs some updating to their furniture in dining rooms and the auditorium. Nice beach and pool area. The fitness instructor for aquafit and yoga is amazing!
Stayed 9 nights in Feb 2025

6/10 Okay

Renee

Fine not like other 5 stars we have stayed at
Stayed 4 nights in Jan 2025

10/10 Excellent

Kristy

Stayed 4 nights in Feb 2025

10/10 Excellent

Kenneth J

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to reef for the dive community. Less time in a boat, more time to dive and have fun on the property
Stayed 7 nights in Feb 2025

10/10 Excellent

William Allen

Lovely place to stay for snorkeling and scuba diving
Stayed 4 nights in Feb 2025

10/10 Excellent

Kathryn Edith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been coming here for over 20 years now for the sun and the quiet.
Stayed 7 nights in Feb 2025

10/10 Excellent

Greg, Lakebay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the setting and the nature around us. A huge reason that we stayed was that I wanted to try diving. We tried the Discover Diving program at the Dressel Dive Center. Our instructors Juani and Alan were absolutely great - we could not have asked for better instructors. In fact will come back and stay again at which time we take the diving certification program and I will ask for them again - they were that good.
Stayed 6 nights in Feb 2025