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Hotel Plaza Cozumel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Plaza Cozumel

Sundeck
Front of property
Fishing
Outdoor pool, open 9:00 AM to 11:00 PM, pool umbrellas, sun loungers
Standard Room, 1 Bedroom, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pool
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
Calle 2 Norte #3, entre Av. Rafael E. Melgar y 5ta. A, Cozumel, QROO, 77600
  • Malecon San Miguel
    2 min walk
  • Cozumel Maritime Terminal
    2 min walk
  • Punta Morena
    2 min walk
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    6 min drive

Room options

View all photos for Standard Room, 1 Bedroom, Non Smoking

Standard Room, 1 Bedroom, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Bedroom, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Standard

Iron/ironing board, free WiFi, bed sheets

Quadruple Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

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About this property

Hotel Plaza Cozumel

3-star Cozumel hotel, connected to a shopping center in Colonia Centro
Along with an outdoor pool, this smoke-free hotel has a rooftop terrace and a children's pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, a 24-hour front desk, and express check-in are onsite.
Hotel Plaza Cozumel offers 50 air-conditioned accommodations with bathrobes. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Plaza Cozumel features an outdoor pool and a children's pool. Public areas are equipped with complimentary wireless Internet access. Guests can enjoy a complimentary breakfast each morning. This Cozumel hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis. Guests can use the outdoor pool at a partner property.

Hotel Plaza Cozumel is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 9:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Plaza Cozumel
Plaza Cozumel
Hotel Plaza Cozumel Hotel
Hotel Plaza Cozumel Cozumel
Hotel Plaza Cozumel Hotel Cozumel

Hotel Plaza Cozumel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 548 out of 1023 reviews" "
Rating 8 - Good. 338 out of 1023 reviews" "
Rating 6 - Okay. 111 out of 1023 reviews" "
Rating 4 - Poor. 19 out of 1023 reviews" "
Rating 2 - Terrible. 7 out of 1023 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 7 nights in Jul 2024

10/10 Excellent

Jennifer

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place love staying here
Stayed 3 nights in Aug 2024

8/10 Good

Antoin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is down town so it’s very busy but you are near alooot of vendors and shopping
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Aug 2024

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They offer a very good complimentary breakfast. Service is first rate. A very friendly place to stay
Stayed 7 nights in Jul 2024

10/10 Excellent

Matthew, Gilbert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place in town with breakfast and affordability
Stayed 1 night in Jul 2024

2/10 Terrible

Tristan

Stayed 1 night in Jul 2024

6/10 Okay

James

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

JAMES, Parker

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service
We had to stay here on an emergency for the night it wound up being a pretty decent hotel. It’s a little older, but the air conditioning units worked absolutely perfect got the rooms nice and cold. The car was parked right in front. The elevator was very small.
Stayed 1 night in Jul 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 4 nights in Jun 2024

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and walkable but parking is very limited. They only have parking for 6 cars and if you don’t get parking with them , then you have to park in the street , and hope you find parking out there.
Stayed 1 night in Jun 2024

10/10 Excellent

Geronimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Jun 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ive been staying here so long theres not much i havent said. It is a great place and a great value.
Stayed 7 nights in Jun 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A nice change from the resort scene. Very quiet and accessible to shops and restaurants.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ronald Pierre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For shopping, everything is close. Great Breakfast. Nice Staff. Nice Hotel for a budget price. Third stay at this Hotel, enjoy my stay!
Stayed 4 nights in Jun 2024

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
The Plaza hotel is excellently situated for easy walking to most areas we wanted to go. The rooftop pool was very nice. Very clean and relaxing.
Stayed 10 nights in May 2024

6/10 Okay

Tossie

Stayed 1 night in Mar 2024

10/10 Excellent

Angel

Stayed 4 nights in May 2024

10/10 Excellent

Madeleine

Stayed 1 night in Mar 2024

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the best hotel in Cozumel. I’ve stayed here on 6 different occasions and it gets better each visit. Only place I’ll stay in Cozumel. Thank you for an awesome trip.
Stayed 7 nights in Apr 2024

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give it all 5's except for lack lack filtered ice. Great for the price. Wonderful cooked to order breakfast.
Stayed 3 nights in Apr 2024

4/10 Poor

Christine, St Catharines

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Have to take a taxi everywhere
Stayed 6 nights in Apr 2024

10/10 Excellent

Marisa

Stayed 1 night in Apr 2024