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Grand Park Royal Cozumel - All Inclusive

4.0 star property

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3 outdoor pools, pool umbrellas, sun loungers
Deluxe Ocean View King | Free minibar items, in-room safe, desk, blackout drapes
3 outdoor pools, pool umbrellas, sun loungers
Lobby
Garden

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Carretera a Chankanaab Km. 3.5, B Zona Sur, Cozumel, QROO, 77600
  • Stingray Beach
    ‪15 min walk‬
  • Punta Langosta Pier
    ‪4 min drive‬
  • Cozumel Maritime Terminal
    ‪4 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Nature View King

Deluxe Nature View King | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Nature View King

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Nature View Double

Deluxe Nature View Double | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Nature View Double

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View King

Deluxe Ocean View King | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Ocean View King

  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Ocean View Double

  • 312 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Free minibar items, in-room safe, desk, blackout drapes

Junior Suite

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior

Deluxe Superior | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Superior

  • 334 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About this property

Grand Park Royal Cozumel - All Inclusive

4-star Cozumel property with 4 restaurants, connected to a shopping center
At Grand Park Royal Cozumel - All Inclusive, spend the day on the beach where you can enjoy yoga. Then return for a meal at one of the property's 4 restaurants. Change of towels is available on request.
Grand Park Royal Cozumel - All Inclusive offers 242 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to furnished balconies. 40-inch LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.
Grand Park Royal Cozumel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. Bring your whole family to Grand Park Royal Cozumel - All Inclusive for summer fun including 3 outdoor swimming pools, a complimentary children's club, and a children's pool.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars, 2 poolside bars, and 4 bars/lounges. Wireless Internet access is complimentary. This all-inclusive property also offers a steam room, a fitness center, and a garden. Onsite self parking and valet parking are complimentary.

Grand Park Royal Cozumel - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
La Veranda /Ultra Casual - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
El Caribeno / Casual - Overlooking the ocean, this restaurant specializes in Caribbean cuisine and serves lunch and dinner. Open daily.
El Italiano / Casual - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
El Mexicano / Casual - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Cafe Sole, Coffee House - Onsite coffee shop. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Land activities

Fitness facilities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 beach bars
  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cafe Sole, Coffee House
  • El Caribeno / Casual
  • El Italiano / Casual
  • El Mexicano / Casual
  • La Veranda /Ultra Casual

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Gym
  • Playground
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center
  • Conference center (3,206 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (49 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (43 inches high)

More

  • Banquet hall
  • Built in 1980
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 76 per night

We have included all charges provided to us by the property.

In addition to amenities noted as having a surcharge, fees apply for phone calls, medical service, tours and tickets, car rentals, and laundry/dry cleaning service.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Park Royal Cozumel All Inclusive
Grand Park Royal
Grand Park Royal Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cozumel All Inclusive
Grand Park Royal Luxury All Inclusive
Park Royal Cozumel Inclusive
Grand Park Royal Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property

Grand Park Royal Cozumel - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 348 out of 1001 reviews
Rating 8 - Good. 291 out of 1001 reviews
Rating 6 - Okay. 178 out of 1001 reviews
Rating 4 - Poor. 108 out of 1001 reviews
Rating 2 - Terrible. 76 out of 1001 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Staff & service, amenities, property conditions & facilities
They need better handrails and the walk ways were rough. Other than that I was happy with everything else. I plan on coming again.
Stayed 7 nights in Jan 2025

8/10 Good

House

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
María del Kids Club no tiene la empatía ni la vocación para estar cuidando a los niños, mi hija lamentablemente sufrió una discriminación por parte de María y lamentablemente después de que pusimos la queja con su jefe Jesús, mi hija fue totalmente ignorada por María al día siguiente que regreso al Club.
Stayed 7 nights in Jan 2025

10/10 Excellent

daniel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The food is awful
Stayed 4 nights in Dec 2024

10/10 Excellent

Yoshiya

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The foods at main restaurant is so nice, especially for daily soup.
Stayed 4 nights in Dec 2024

8/10 Good

Audenzio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Snorkeling at Grand Park was great. The entertainment staff excellent.
Stayed 6 nights in Dec 2024

8/10 Good

Thomas

Traveled with group
Liked: Cleanliness, property conditions & facilities
T
Stayed 5 nights in Jan 2025

10/10 Excellent

Charlie, Sykesville

Traveled with family
Liked: Cleanliness, staff & service, amenities
No enough elevators working in our building, only one worked. The sidewalks are very hard to walk, uneven and rocks sticking up which trips people. Everything else was great except for those 2 major issues. Snorkeling was fantastic, the beach was crowded and not enough chairs for guests.
Stayed 7 nights in Dec 2024

8/10 Good

Oliver Thomas

Liked: Cleanliness, staff & service
We have been staying here for several times. This time was probably our least favorite. Food in restaurants were not as good as before and half the elevators in bldg 2 were not working.
Stayed 6 nights in Dec 2024

8/10 Good

John

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
The Grand Park Royale has a lot to offer with a very good staff and scenic location. The restaurant, pool and activity staff were excellent. The area surrounding caters to the port hours with stores and restaurants closing relatively early. Facility Maintenance needs to improve with hot water problems two of the days that we were there, once for 24 hours and a pipe breaking. Two elevators were not operation the whole time there. Despite the inconvenience and it was a holiday weekend, the staff made our trip enjoyable. Management should work on the property issue.
Stayed 7 nights in Dec 2024

10/10 Excellent

Paige Stephanie Rose

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Dec 2024

8/10 Good

Cindy Kay

Traveled with family
Liked: Cleanliness, property conditions & facilities
Having three restaurants on site was helpful. However you certainly need reservations, we were told by the one of the hosts it would be 20 min. One hour and 20 min. My sister in law went to see what was going on. They all of a sudden they found a table. They hadn’t filled the salad for a few hours hadn’t taken our order fo sometime. Just awful service and food was cold. Very very poor service by everyone in the restaurant.
Stayed 8 nights in Dec 2024

10/10 Excellent

Denise Rojas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the entertainment group! Their energy is amazing and they are so sweet and kind! Dj Orlando did an amazing job as well.
Stayed 7 nights in Dec 2024

10/10 Excellent

Tomoya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience for us.
Stayed 4 nights in Dec 2024

10/10 Excellent

Bert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You have to watch your steps walking on the cobblestones. Elevator service could be much better. Some elevators were down during our whole stay.
Stayed 7 nights in Dec 2024

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

6/10 Okay

Tiffany

Traveled with family
Disliked: Staff & service, amenities
Overall I would say the property is fairly average. We had a great time, but were able to overlook some things. Rooms: They were fine, nothing special. They were good size & clean. The shower was big with a nice rainfall shower head but we didn’t consistently have hot water. The view from the oceanside rooms was great. Restaurants/food: Buffet serve breakfast & lunch & dinner. 2 on site restaurants for dinner. Selection at all was smaller & more limited options compared to other AI resorts we’ve been to it. A snack shack by the pool provides hamburger & hotdogs & nachos. Food quality at AI resorts are not always the best but this food was absolutely terrible. We kept trying different things & each time we were disappointed (2 adults & 4 teenage kids). The food quality & taste not only was very poor but we struggled to find food that was warm. It seemed that everything was premade, brought in & reheated (well kind of) Staff: everyone seemed nice but service in the restaurants were slow & you definitely had to ask for what you needed. Pools: Cold & a little smaller but nice. Chairs were fine. View is excellent. Beach is small with a very small cove that leads to a decent sized snorkeling area. The snorkeling here was fantastic & I saw more & different kinds of fish here than our snorkel tour. The snorkeling & that it felt very safe is what made us happy. Location is good being halfwayish between places you want to be. This is a decent resort just eat somewhere else.
Stayed 5 nights in Dec 2024

8/10 Good

Melisa

Stayed 7 nights in Dec 2024

8/10 Good

elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent resort. Friendly staff.
Stayed 5 nights in Dec 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Such an amazing property.
Stayed 4 nights in Dec 2024

8/10 Good

EDINSON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beach is quite rocky and small but everything was great overall.
Stayed 10 nights in Dec 2024

8/10 Good

Roland M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly service with good walking shopping options.
Stayed 7 nights in Dec 2024

10/10 Excellent

Logan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to shopping, this resort has one of the better beaches in Cozumel for ocean entry. Food is on par with other resorts we’ve stayed at and we have no complaints.
Stayed 8 nights in Dec 2024

6/10 Okay

Carla

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Pedro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was Amazing, especially Aldo!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very efficient and friendly. Everything met my expectations. My only issue was with the coffee. It's great to only have the one issue.
Stayed 7 nights in Dec 2024