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Grand Park Royal Cozumel - All Inclusive

4.0 star property

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Deluxe Ocean View King | 1 bedroom, free minibar items, in-room safe, desk
Family Suite | 1 bedroom, free minibar items, in-room safe, desk
Beach/ocean view

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Carretera a Chankanaab Km. 3.5, B Zona Sur, Cozumel, QROO, 77600
  • Punta Langosta Pier
    ‪4 min drive‬
  • Cozumel Maritime Terminal
    ‪5 min drive‬
  • Chankanaab National Park
    ‪6 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪7 min drive‬

Room options

View all photos for Family Suite

Family Suite | 1 bedroom, free minibar items, in-room safe, desk

Family Suite

  • 753 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Nature View King

Deluxe Nature View King | 1 bedroom, free minibar items, in-room safe, desk

Deluxe Nature View King

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Nature View Double

Deluxe Nature View Double | 1 bedroom, free minibar items, in-room safe, desk

Deluxe Nature View Double

  • 320.2 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View King

Deluxe Ocean View King | 1 bedroom, free minibar items, in-room safe, desk

Deluxe Ocean View King

  • 334 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double | 1 bedroom, free minibar items, in-room safe, desk

Deluxe Ocean View Double

  • 334 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, free minibar items, in-room safe, desk

Junior Suite

  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior

Deluxe Superior | 1 bedroom, free minibar items, in-room safe, desk

Deluxe Superior

  • 320.2 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard With Garden View

1 bedroom, free minibar items, in-room safe, desk

Double Room Standard With Garden View

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Deluxe

1 bedroom, free minibar items, in-room safe, desk

Room Deluxe

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Double Room Standard With Ocean View

Interior

Double Room Standard With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Deluxe With Sea View

1 bedroom, free minibar items, in-room safe, desk

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Quadruple Room Superior With Ocean View

Interior

Quadruple Room Superior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Double Room Junior With View

1 bedroom, free minibar items, in-room safe, desk

Double Room Junior With View

  • Sleeps 2
  • 1 King Bed(s)

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About this property

Grand Park Royal Cozumel - All Inclusive

4-star Cozumel property with 4 restaurants, connected to a shopping center
At Grand Park Royal Cozumel - All Inclusive, spend the day on the beach where you can enjoy yoga. Then return for a meal at one of the property's 4 restaurants. Change of towels is available on request.
Grand Park Royal Cozumel - All Inclusive offers 242 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to furnished balconies. 40-inch LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.
Grand Park Royal Cozumel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. Bring your whole family to Grand Park Royal Cozumel - All Inclusive for summer fun including 3 outdoor swimming pools, a complimentary children's club, and a children's pool.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars, 2 poolside bars, and 4 bars/lounges. Wireless Internet access is complimentary. This all-inclusive property also offers a steam room, a fitness center, and a garden. Onsite self parking and valet parking are complimentary.

Grand Park Royal Cozumel - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
La Veranda /Ultra Casual - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
El Caribeno / Casual - Overlooking the ocean, this restaurant specializes in Caribbean cuisine and serves lunch and dinner. Open daily.
El Italiano / Casual - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
El Mexicano / Casual - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Cafe Sole, Coffee House - Onsite coffee shop. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Land activities

Fitness facilities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 beach bars
  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cafe Sole, Coffee House
  • El Caribeno / Casual
  • El Italiano / Casual
  • El Mexicano / Casual
  • La Veranda /Ultra Casual

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Gym
  • Playground
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (49 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (43 inches high)

More

  • Banquet hall
  • Built in 1980
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 76 per night

We have included all charges provided to us by the property.

In addition to amenities noted as having a surcharge, fees apply for phone calls, medical service, tours and tickets, car rentals, and laundry/dry cleaning service.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Park Royal Cozumel All Inclusive
Grand Park Royal
Grand Park Royal Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cozumel All Inclusive
Grand Park Royal Luxury All Inclusive
Park Royal Cozumel Inclusive
Grand Park Royal Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property

Grand Park Royal Cozumel - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 345 out of 1001 reviews
Rating 8 - Good. 296 out of 1001 reviews
Rating 6 - Okay. 180 out of 1001 reviews
Rating 4 - Poor. 105 out of 1001 reviews
Rating 2 - Terrible. 75 out of 1001 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok. Would visit again
Stayed 4 nights in Mar 2025

10/10 Excellent

Helaine De Souza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Leila

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an incredible resort, we had a great experience, we will be coming back!!!
Stayed 5 nights in Mar 2025

6/10 Okay

Jarilyn Jo

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Food was terrible
Stayed 10 nights in Feb 2025

10/10 Excellent

Juana Yadira Sánchez

Stayed 4 nights in Mar 2025

6/10 Okay

Mark

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I thought property was beautiful. Concierge service was poor and non-responsive at best. Right off the bat, we waited more than an hour for our bags to come up to the room. When we booked a dinner, the booking was lost in translation somehow and we were not able to eat at that restaurant. Mini bar was not restocked. Food varied from poor to pretty good. Bar service was typically excellent. Staff was non-assisting with issues. All in all, beautiful property with great pools and resort feel, with mediocre food and service.
Stayed 6 nights in Mar 2025

6/10 Okay

Ryan

Liked: Cleanliness
Stayed 6 nights in Mar 2025

10/10 Excellent

mark

Stayed 7 nights in Mar 2025

10/10 Excellent

KELLY Dale, Rapid City

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Rodney, Louisville

Traveled with group
Disliked: Property conditions & facilities
It would have been a better experience if the walking path wasn’t so difficult to walk on. It’s an accident waiting to happen.
Stayed 7 nights in Feb 2025

8/10 Good

Annette

Stayed 7 nights in Mar 2025

10/10 Excellent

Nathan

Stayed 5 nights in Mar 2025

4/10 Poor

MEAGAN, CROSBY

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
No early check in for vip No very welcoming Slow check in process Immediate Sales attempt Slow restaurant service Stand in line AGAIN to retrieve room cards No escort to room with luggage Different room than reserved No mini bar— besides sodas—no daily refill Room out-dated Room not cleaned for three days. Had to request App not user friendly-no one explained it Safe battery low-would not work Bartenders ignore even with tipping No beach/ poolside service Volley ball net and no volley balls
Stayed 5 nights in Mar 2025

6/10 Okay

Tracey

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms were great. New beds were very comfortable. The sheets, comforter, and pillows were very good. Housekeeping was great. The bar closes too early. Entertainment was just ok. The breakfast food was ok but always cold unless you got it straight off the grill. The restore food at the hotel was absolutely terrible! The worst food in an all inclusive. The drinks were poor as well. Soda was flat. We won’t be back. This was our third stay and it’s truly gone down hill with the food.
Stayed 10 nights in Feb 2025

10/10 Excellent

Dean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good beds good food walking distance to shops and close to marina for diving
Stayed 5 nights in Mar 2025

8/10 Good

Janette

Liked: Cleanliness
Stayed 5 nights in Mar 2025

10/10 Excellent

Katie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing, my husband and I had the best honeymoon ever!
Stayed 8 nights in Feb 2025

8/10 Good

Tasha, Suttons Bay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at the property before and overall like it. There are a couple of things they could work on to improve. First is the walking surface, it looks nice but hard to walk as its stone, if you need assistance to walk, it can be challenging and may trip. The second item to improve on is the buffet line set up. Having the grill in the middle of the line blocks access to half of the buffet, there is no organization to the buffet line and it becomes a zoo. The omelette station really needs to be moved to the side, it can get so congested at times I skip it because I don't want to stand in line 15-20 minutes for an omelette.
Stayed 7 nights in Mar 2025

10/10 Excellent

Martine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kelley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very relaxing. We are going back next year.
Stayed 6 nights in Feb 2025

10/10 Excellent

Aschton Elena

Stayed 3 nights in Feb 2025

10/10 Excellent

aimee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, staff was very friendly
Stayed 6 nights in Feb 2025

2/10 Terrible

Mary

Traveled with partner
I
Stayed 8 nights in Dec 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025