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El Cozumeleño Beach Resort - All Inclusive

3.5 star property

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Indoor pool, 5 outdoor pools, open 6:00 AM to 10:00 PM, sun loungers
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Reception
Front of property - evening/night
Garden View Expedia Rate | 1 bedroom, in-room safe, individually decorated, individually furnished

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Hot Tub
  • Bar
  • Spa
  • All inclusive
  • Housekeeping

Explore the area

Map
Playa Santa Pilar Km 4.5, Cozumel, QROO, 77600
  • Isla de Pasion
  • San Miguel Church
    ‪7 min drive‬
  • Punta Langosta Pier
    ‪8 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪8 min drive‬

Room options

View all photos for Garden View Expedia Rate

Garden View Expedia Rate | 1 bedroom, in-room safe, individually decorated, individually furnished

Garden View Expedia Rate

  • 517 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Sky Top Room

Premium Sky Top Room | 1 bedroom, in-room safe, individually decorated, individually furnished

Premium Sky Top Room

7.4 out of 10
Good
(16 reviews)
  • 517 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Sky Ocean View

Sky Ocean View | 1 bedroom, in-room safe, individually decorated, individually furnished

Sky Ocean View

7.0 out of 10
Good
(8 reviews)
  • 517 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Ocean View Guarantee

1 bedroom, in-room safe, individually decorated, individually furnished

Balcony Ocean View Guarantee

  • 517 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Athletic Ocean View Guarantee

1 bedroom, in-room safe, individually decorated, individually furnished

Balcony Athletic Ocean View Guarantee

8.0 out of 10
Very good
(1 review)
  • 517 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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4.0 out of 5, Very Good, (1034)
$207 nightly
The price was $322
The price is $207 total
includes taxes & fees
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About this property

El Cozumeleño Beach Resort - All Inclusive

3.5-star property in Zona Hotelera Norte
Catch some rays at the beach or spend the day relaxing at El Cozumeleño Beach Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 2 restaurants.
El Cozumeleño Beach Resort - All Inclusive offers 251 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested.
5 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

El Cozumeleño Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. At El Cozumeleño Beach Resort - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary manager's reception is offered each day. Dining is available at one of the property's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Complimentary uncovered self parking is available on site.

El Cozumeleño Beach Resort - All Inclusive is a smoke-free property.

A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
El Cocal Restaurant - This restaurant is located on the beach.
La Veranda - Overlooking the pool, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Swim Up Bar - Onsite bar. Open daily.
La Pérgola - Onsite coffee shop. Open daily.
Lobby bar - Onsite lobby lounge. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Bicycling
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Restaurants on site

  • El Cocal Restaurant
  • La Pérgola
  • La Veranda
  • Lobby bar
  • Swim Up Bar

Things to do

  • 2 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Boat
  • Books
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Indoor pool
  • Kayaking
  • Library
  • Mini golf
  • Optional golf privileges
  • Outdoor tennis court
  • Personal motorized watercraft
  • Piano
  • Playground
  • Rowing/canoeing
  • Scuba diving
  • Snorkeling
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (5,381 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1972
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 40
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 60 (subject to availability)
  • Hosted evening meal: USD 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Cozumeleno Beach Resort
El Cozumeleno Beach
El Cozumeleno Beach Resort
El Cozumeleno Beach Resort All Inclusive
El Resort All Inclusive
El Cozumeleno Beach All Inclusive
El All Inclusive
El Cozumeleno All Inclusive
Cozumeleno Inclusive Inclusive
El Cozumeleño Beach Resort All Inclusive
El Cozumeleno Beach Resort All Inclusive
El Cozumeleño Beach Resort - All Inclusive Cozumel

El Cozumeleño Beach Resort - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 320 out of 1134 reviews
Rating 8 - Good. 287 out of 1134 reviews
Rating 6 - Okay. 224 out of 1134 reviews
Rating 4 - Poor. 148 out of 1134 reviews
Rating 2 - Terrible. 155 out of 1134 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tazhane

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property itself was nice and the staff was amazing and very friendly but limited English and did not clean our rooms only refreshed towels i had to tell the lady to get the trash that was in the corner and seeep our balcony and change our sheets and give us trash bags 💀 but overall 7/10 food was not very good repetitive and not a big selection and the birds are treacherous !!
Stayed 4 nights in Mar 2025

2/10 Terrible

Angelo Joseph

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not ready on time. Staff was rude and unhelpful at the front desk and we had to wait 4 hours more for hour room. No towels. No phone. No blanket. Bad food. No running water in room.
Stayed 7 nights in Mar 2025

2/10 Terrible

Lourdes

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience staying here,
Stayed 4 nights in Mar 2025

8/10 Good

Patricia

Stayed 7 nights in Mar 2025

8/10 Good

Kari

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Vicky-Marie

Traveled with family and small children
Liked: Staff & service, amenities
I liked the small resort and the beach area - i felt safe with my family there and the staff was amazing especially Victor who fed us after 20hrs of traveling even when the buffet was closed - would definitely go back!
Stayed 7 nights in Mar 2025

8/10 Good

Anna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area friendly attentive staff
Stayed 5 nights in Mar 2025

8/10 Good

collin

Stayed 8 nights in Mar 2025

4/10 Poor

Tommie

Disliked: Property conditions & facilities
Expedia scammed us in this booking or el coz did. We had to input children’s age and we had to pay an additional almost $2000 for the kids when we put their ages into Expedia while booking
Stayed 7 nights in Mar 2025

8/10 Good

LUZ MARIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best beaches of Cozumel

this is the 3rd time my family, and I stayed at the Cozumeleño. we like this hotel because it has one of the best beaches in Cozumel. The service is good in relation to the hotel category, very helpful staff. We noticed that the hotel has less variety in food. The day we arrived the pool wasn´t very clean but next day the problem was solved. there was just something I didn't like. There was a tourist, I guess she was Afro-American who was behaving unproperly for a familiar hotel and showing her body. There was a lady at the front desk who saw her behaviour and didn´t tell her anything, on the contrary, she was smiling at her for the things she was doing. She saw I was with my kids sited and didn´t say anything to her. I guess because she was American, I wonder what had happened if that woman had been Mexican. I do recommend the hotel overall for the front beach it has and the good service of most of the personnel. The food is acceptable.
Stayed 5 nights in Mar 2025

8/10 Good

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room and general condition of the property was quite poor, but the staff was great and it was in a good location
Stayed 2 nights in Mar 2025

6/10 Okay

Danielle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This resort is very dated, the furniture and fixings were old. BUT, it was super clean. The rooms didn’t even have any dust. The staff were always cleaning and taking care of things. The food was mediocre at best and even dinner in the restaurant wasn’t very good. The buffet was a little wild at times between the birds flying in and out despite the netting. But again, the staff kept everything really clean. The beds and pillows were comfortable, the water was hot and the ac cold. The views from the room were all of the ocean.
Stayed 3 nights in Mar 2025

10/10 Excellent

STEPHANIE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time there. We love it! The staff is amazing!!! They are constantly serving and so very accommodating. They are happy and do friendly. Too many wonderful people to list. They have so many fun things to do on the property. We will most definitely visit again and again. From a USA Georgia family!!
Stayed 3 nights in Mar 2025

4/10 Poor

Jesus Octavio Galindo

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Beautiful beach. Bad customer service, employees are mad specially the ones who are cooking and serving food. Bartenders are not friendly ( l tipped them all the time). Overall not a great experience.
Stayed 4 nights in Mar 2025

6/10 Okay

George, Far Rockaway

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

Patricia Maureen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We were quite disappointed by the selection and quality of food at the buffet, however the dinners in the restaurant were good. The pools were not very clean. In one pool, it was so murky that you couldn’t see your legs when standing in the pool. Very gross.
Stayed 9 nights in Mar 2025

4/10 Poor

Brett

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

aimee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Same food daily, but great staff
Stayed 7 nights in Mar 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property, quiet and excellent staff. Well run resort, our family enjoyed the stay there. The property needs renovation/updates in some areas.
Stayed 5 nights in Mar 2025

4/10 Poor

Juan, Laredo

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
La ubicación del Hotel es perfecta todas las habitaciones tienen vista al océano, sin embargo el estado de como se encuentra el Hotel es viejo y necesita muchas reparaciones, las albercas se ven sucias y viejas, las habitaciones no les funciona las televisiones, los baños, las regaderas todas oxidadas y azulejos quebrados, el clima también estuvo fallando, estuvimos una semana y ya queríamos que se pasara la semana para poder regresarnos a casa. LOS DUEÑOS del Hotel deberían poner atención sino no tarda en quebrar ese Hotel
Stayed 7 nights in Mar 2025

6/10 Okay

Arami

Liked: Cleanliness, staff & service
Reviews that mention terrible checkin process are absolutrly correct. We arrived 2 hours before 11am check in and the front deak wanted to charge $80usd to allow us to check in to the property. We didnt need full access or even food or drinks but wantef to just check out the beach. The front desk person told us to sit on the chairs and not move until 11am. What?! Im on vacation, not on time out. Ultimalely another staff came and told us to enjoy the beach. The check in process was long and included extra resort fees $15usd/room/night. None of this was mentioned in our all inclusive package. Rooms were clean and large and I think most if not all have ocean views. The best part of thia resort is the activity staff. Leo, Cesar and Cristian were incredibly fun and made up for the grumpy front desk folks. Palapas are available if you are up well before 7am. Many folks chain smoke all day under palapas. Gross! Snorkeling is wonderful and they have free guided tours at 11am. There is one buffet restaurant and one a la carte. You need to line up before 8am to get an a la carte reservation. Food is fine. There is no night life at this resort. No shows. No bar. Not even a lobby with music. After dinner you can enjoy the beach, go off property or go to bed. Nada. Zilch. Nothing to do. This is a budget property and it shows. The staff (aside from check in) are incredible and its a very mellow place with almost no rules. Example you can bring food and drink to the beach. 7/10
Stayed 6 nights in Mar 2025

10/10 Excellent

Karen L, Westminster

Liked: Amenities
They should not be able to advertise a fitness center but other than that, it was great!
Stayed 5 nights in Mar 2025

8/10 Good

Ami

Traveled with partner
Liked: Cleanliness, staff & service
Pool area can use some updates.
Stayed 7 nights in Mar 2025

6/10 Okay

Jenifer Louise

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel is very old and outdated. First room (old side) the bathroom was not ideal (mold). Second room (new side) was much better. Grounds were always clean and maintained. Hotel staff was very pleasant and always willing to help. The extra activites on site for free were pleasant and fun. Lots of interaction for the kids and adults.
Stayed 6 nights in Mar 2025

2/10 Terrible

FRANCISCO

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is showing signs of neglect, the pool tiles are falling off, the food is horrible, they use third-quality ingredients, and the food is prepared and served as if it were for animals. My wife and I had to go out every day to eat, the food is really terrible.
Stayed 3 nights in Mar 2025