El Cozumeleño Beach Resort - All Inclusive

3.5 star property

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Photo gallery for El Cozumeleño Beach Resort - All Inclusive

Aerial view
On the beach, white sand, free beach cabanas, sun loungers
Boating
Indoor pool, 5 outdoor pools, open 6:00 AM to 10:00 PM, sun loungers
On the beach, white sand, free beach cabanas, sun loungers

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Hot Tub
  • Bar
  • Spa
  • All inclusive

Explore the area

Map
Playa Santa Pilar Km 4.5, Cozumel, QROO, 77600
  • Isla de Pasion
  • Cozumel Maritime Terminal
    ‪6 min drive‬
  • Punta Langosta Pier
    ‪7 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪11 min drive‬

Room options

Garden View Expedia Rate

  • 517 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Sky Top Room

  • 517 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Sky Ocean View

  • 517 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Balcony Ocean View Guarantee

  • 517 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Balcony Athletic Ocean View Guarantee

  • 517 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

El Cozumeleño Beach Resort - All Inclusive

3.5-star property in Zona Hotelera Norte
Catch some rays at the beach or spend the day relaxing at El Cozumeleño Beach Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 2 restaurants.
El Cozumeleño Beach Resort - All Inclusive offers 251 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested.
5 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

El Cozumeleño Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. At El Cozumeleño Beach Resort - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary manager's reception is offered each day. Dining is available at one of the property's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Complimentary uncovered self parking is available on site.

El Cozumeleño Beach Resort - All Inclusive is a smoke-free property.

A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
El Cocal Restaurant - This restaurant is located on the beach.
La Veranda - Overlooking the pool, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Swim Up Bar - Onsite bar. Open daily.
La Pérgola - Onsite coffee shop. Open daily.
Lobby bar - Onsite lobby lounge. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Bicycling
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Restaurants on site

  • El Cocal Restaurant
  • La Pérgola
  • La Veranda
  • Lobby bar
  • Swim Up Bar

Things to do

  • 2 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Boat
  • Books
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Indoor pool
  • Kayaking
  • Library
  • Mini golf
  • Optional golf privileges
  • Outdoor tennis court
  • Personal motorized watercraft
  • Piano
  • Playground
  • Rowing/canoeing
  • Scuba diving
  • Snorkeling
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (5,381 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1972
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 40
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 60 (subject to availability)
  • Hosted evening meal: USD 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Cozumeleno Beach Resort
El Cozumeleno Beach
El Cozumeleno Beach Resort
El Cozumeleno Beach Resort All Inclusive
El Resort All Inclusive
El Cozumeleno Beach All Inclusive
El All Inclusive
El Cozumeleno All Inclusive
Cozumeleno Inclusive Inclusive
El Cozumeleño Beach Resort All Inclusive
El Cozumeleno Beach Resort All Inclusive
El Cozumeleño Beach Resort - All Inclusive Cozumel

El Cozumeleño Beach Resort - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 308 out of 1111 reviews
Rating 8 - Good. 289 out of 1111 reviews
Rating 6 - Okay. 220 out of 1111 reviews
Rating 4 - Poor. 149 out of 1111 reviews
Rating 2 - Terrible. 145 out of 1111 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The service and staff are very friendly.
Stayed 1 night in Jan 2025

2/10 Terrible

SEAN

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing good to say about this place . Leaking water trough the wall, black mold on the bathroom ceiling and shower door frame , bathroom door and in shower tiles . Bed was like sleeping on box springs and no mattress. Food was not to good and drinks watered down . Building and just about everything else is falling apart. Can’t recommend this place to anyone .
Stayed 6 nights in Dec 2024

2/10 Terrible

John

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Felt like the property was decent when it originally opened and everything was operating, now just many old promotion signage, obsolete drink specials, and sub-par “all inclusiveness”
Stayed 5 nights in Jan 2025

4/10 Poor

micheal

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lets start with the pros great snorkeling Cons food isnt great but you get what you pay for. Talking to someone who stays a month at a time for the last 25 years says they fired all of the staff at the beginning of the year. They changed a lot of the good qualities that made him come back year after year. I believe thing may get better here as they train newer staff but id save ur money and spend it at a well known establishment for another 50 to 100 per day.
Stayed 6 nights in Jan 2025

6/10 Okay

Bjorn

Traveled with family
Tired resort
It took 45 minutes to check in and our rooms were not ready until after 5 pm. The rooms are old, but comfortable. The buffet food is meh, and nothing is labeled. We were able to reserve one dinner at the restaurant, which was very good, but the reservations fill up very early, even if you get in line before the reservation desk opens in the morning. Hot tub is luke warm. Late check out was not possible. Restaurant employees are friendly.
Stayed 5 nights in Jan 2025

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The food was AWFUL. Every day cut up hotdogs and chicken with sauce on it. Every meal, the same. Disgusting.
Stayed 6 nights in Dec 2024

10/10 Excellent

MARY ANN, PELHAM

Stayed 7 nights in Dec 2024

2/10 Terrible

Ricardo

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Philbert

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and kept the resort clean. It was quite a nice place. We just wish the room had more electrical outlets and the AC works much better.
Stayed 8 nights in Dec 2024

8/10 Good

April

Liked: Staff & service
The good: Good price, great beach, the view from the sky view room is amazing and the staff are friendly. The bad: food is ok not a lot of selection, hard bed, and the $15 USD per day eco fees not told about prior.
Stayed 3 nights in Jan 2025

6/10 Okay

Jody

Liked: Staff & service
Disliked: Property conditions & facilities
mattress and furniture in terrible shape
Stayed 7 nights in Dec 2024

10/10 Excellent

Cynthia

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Cozumeleño resort was a tranquil, paradise that really neededsome TLC. The wait staff was so pleasant and efficient. Lived the general vibe. We truly did get to unplug and relax.
Stayed 7 nights in Dec 2024

6/10 Okay

Anna

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property is older and it shows. The rooms are dated and the couch in our room was covered in rust and had holes in it. Having said that, the room was clean otherwise and the staff throughout the hotel did a good job of keeping most areas clean. If you have stayed at other all inclusives, the single biggest difference you will notice is the food. To say it is limited is being kind. However we almost always found something to eat (but barely). It did propel us to go off property for a meal or two in search of better cuisine. Even staples like guacamole and chips and salsa were missing. The shinning star of the hotel were the staff. Always kind and helpful (with the exception of the older gentleman at the front desk) the staff were great. The beach area is nice and the ocean access from the beach is a nice luxury not all hotels in Cozumel have. I’m not sure we would stay here again, but overall I would give it 2-3 out of 5 stars.
Stayed 7 nights in Dec 2024

6/10 Okay

Eden

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The view of the ocean is amazing, they have some nice calm waters to go swimming. The hotel is not really close to town so you will need to take a cab everyday if you want to explore town. If your a picky eater tough luck food would be the area that they can most improve on. The rooms are solid, shower was kinda broken but hot water was working and A/C was great. For the price it’s not bad at all.
Stayed 5 nights in Dec 2024

4/10 Poor

Melissa

Liked: Staff & service
Disliked: Property conditions & facilities
The lobby and pool area look nice & clean! The check-in process did not go well. We were supposedly "upgraded" on our room. The room is dated, musty smelling, and does not match the decor of the lobby!
Stayed 1 night in Jan 2025

8/10 Good

Pamela Sue

Stayed 4 nights in Dec 2024

8/10 Good

Shoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The majority of staff were excellent during my stay. Waiters were phenomenal. They remembered our names, were super friendly, just fantastic. Would definitely go back again.
Stayed 5 nights in Dec 2024

10/10 Excellent

Nikole K, Grand Island

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

2/10 Terrible

Princess

Stayed 3 nights in Dec 2024

6/10 Okay

Brittany

Traveled with partner
Liked: Staff & service
Nothing exquisite, if you’re looking for luxury this isn’t your place. If you just want a bed to sleep in and a shower and toilet, then you’ll be fine. The shower reminded us of a gym locker room since it was all tile and how it was built. Barely got any hot water. Out tv remote didn’t work, but we weren’t there to watch tv. There’s two restaurants- one you must make a reservation for and it also has a dress code (but reservations can only be made day of, and fill up before 8am). The other is a buffet with semi- appetizing food. It’s nothing special, lackluster at best. But you can wear your swimsuit or anything you want in the buffet food area, which is outdoors right on the beach. The beach on the property is beautiful but there’s not enough cabanas and you also have to get out there early to claim a spot. There’s mini golf course which was fun to do. My fiance and I were just looking for a quick 3 day getaway from reality and spent NYE here and they had a nice party and nice food that night. The staff were all super friendly and attentive and I have no complaints with them!
Stayed 3 nights in Dec 2024

8/10 Good

John

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Property has some damages due to storms and of age. The staff made up the difference with there hospitality and care they gave us. We will be going back in November and hope things are better.
Stayed 5 nights in Dec 2024

6/10 Okay

Jenish

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Liked that it was all inclusive, the staff was great, but other than that not enough food options for vegetarian and not enough food options for kids either, if you're traveling with kids i would look for other options.
Stayed 4 nights in Dec 2024

4/10 Poor

ESTER, CARROLLTON

Liked: Staff & service
Stayed 2 nights in Dec 2024

2/10 Terrible

Rebecca Irene

Traveled with family
Disliked: Amenities
They asvertise an option to order off of the menu and they rarely allow it. Buffet us subpar and isnt great if you can eat a lot of carbs.
Stayed 6 nights in Dec 2024