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El Cozumeleño Beach Resort - All Inclusive

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for El Cozumeleño Beach Resort - All Inclusive

Aerial view
On the beach, white sand, free beach cabanas, sun loungers
Indoor pool, 5 outdoor pools, open 6:00 AM to 10:00 PM, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
Boating

Reviews

7.0 out of 10

Good

Popular amenities

  • All inclusive
  • Bar
  • Spa
  • Hot Tub
  • Gym
  • 24/7 front desk

Explore the area

Map
Playa Santa Pilar Km 4.5, Cozumel, QROO, 77600
  • Playa San Juan
    16 min walk
  • Maya Heritage Monument
    5 min drive
  • Los Cinco Soles
    6 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    11 min drive

Room options

View all photos for Garden View Expedia Rate

Garden View Expedia Rate | In-room safe, individually decorated, individually furnished

Garden View Expedia Rate

  • 517 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Sky Top Room

In-room safe, individually decorated, individually furnished

Premium Sky Top Room

  • 517 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Sky Ocean View

In-room safe, individually decorated, individually furnished

Sky Ocean View

  • 517 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Ocean View Guarantee

In-room safe, individually decorated, individually furnished

Balcony Ocean View Guarantee

  • 517 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Athletic Ocean View Guarantee

In-room safe, individually decorated, individually furnished

Balcony Athletic Ocean View Guarantee

  • 517 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

El Cozumeleño Beach Resort - All Inclusive

3.5-star property in Zona Hotelera Norte
Catch some rays at the beach or spend the day relaxing at El Cozumeleño Beach Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 2 restaurants.
El Cozumeleño Beach Resort - All Inclusive offers 251 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested.
5 outdoor swimming pools and 2 spa tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

El Cozumeleño Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. At El Cozumeleño Beach Resort - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary manager's reception is offered each day. Dining is available at one of the property's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Complimentary uncovered self parking is available on site.

El Cozumeleño Beach Resort - All Inclusive is a smoke-free property.

A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
El Cocal Restaurant - This restaurant is located on the beach.
La Veranda - Overlooking the pool, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Swim Up Bar - Onsite bar. Open daily.
La Pérgola - Onsite coffee shop. Open daily.
Lobby bar - Onsite lobby lounge. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Bicycling
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Restaurants on site

  • El Cocal Restaurant
  • La Pérgola
  • La Veranda
  • Lobby bar
  • Swim Up Bar

Things to do

  • 2 spa tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Boat
  • Books
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Indoor pool
  • Kayaking
  • Library
  • Mini golf
  • Optional golf privileges
  • Outdoor tennis court
  • Personal motorized watercraft
  • Piano
  • Playground
  • Rowing/canoeing
  • Scuba diving
  • Snorkeling
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (5,381 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1972
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 40
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 60 (subject to availability)
  • Hosted evening meal: USD 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Cozumeleno Beach Resort
El Cozumeleno Beach
El Cozumeleno Beach Resort
El Cozumeleno Beach Resort All Inclusive
El Resort All Inclusive
El Cozumeleno Beach All Inclusive
El All Inclusive
El Cozumeleno All Inclusive
Cozumeleno Inclusive Inclusive
El Cozumeleño Beach Resort All Inclusive
El Cozumeleno Beach Resort All Inclusive
El Cozumeleño Beach Resort - All Inclusive Cozumel

El Cozumeleño Beach Resort - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 278 out of 1008 reviews" "
Rating 8 - Good. 283 out of 1008 reviews" "
Rating 6 - Okay. 196 out of 1008 reviews" "
Rating 4 - Poor. 132 out of 1008 reviews" "
Rating 2 - Terrible. 119 out of 1008 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

ANDREW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always return tosame hotel. Cant beat value for money, but hotel is getting a little dated and jaded over the years we've been going.
Stayed 6 nights in Sep 2024

10/10 Excellent

Patrick

Stayed 7 nights in Jun 2024

8/10 Good

Rhonda

Traveled with family
Liked: Cleanliness, staff & service
I can’t say enough good things about the staff at this property!! Everyone is very friendly, welcoming, and attentive! Rooms are very clean! Unfortunately, the facility itself is in need of serious updating. We loved being able to snorkel right at the resort and having the scuba shop on the property was very convenient. They do not have very many activities or entertainment- but the activity staff are great!! The food was tasty, but there are really only two restaurant choices. If you are looking for a relaxing low key vacation, this is a good option! That was the primary objective of our stay and it was a success!!
Stayed 7 nights in Sep 2024

10/10 Excellent

Robin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an all-inclusive resort. The staff was absolutely fabulous and I had a great time.
Stayed 7 nights in Sep 2024

8/10 Good

CAROLE

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself may be a little dated and in need of repairs, however the incredible staff, good food, and delicious drinks make up for it. Would definitely come here again
Stayed 7 nights in Sep 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly and helpful. The rooms are clean and the outside beautifully maintained.
Stayed 8 nights in Aug 2024

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Hector Manuel Morales

Stayed 5 nights in Jul 2024

10/10 Excellent

Vicki

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like the wifi to work.
Stayed 7 nights in Aug 2024

6/10 Okay

Angela Marie

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Been coming for years but most of the staff that i really got to know are gone now its like being around robots instead of friends. Property is getting ran down. Only thing they have is the beachfront is amazing. Snorkeling is amazing.
Stayed 3 nights in Jun 2024

6/10 Okay

Deysi

Liked: Staff & service
Stayed 12 nights in Aug 2024

6/10 Okay

Deysi

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Overall hotel was good but food wise their dinner restaurant that requires dressing code was disgusting you wat better at their cocal restaurant that is near the beach.
Stayed 12 nights in Aug 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about the property and the staff. We will go back next year and I have stayed there many times.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the very professional staff and the exceptional cleanliness. The food was just fine and it is a nice quiet, family friendly hotel. The location on the beach and the island are perfect.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos una mala experiencia con nuestra habitación pero lo solucionaron enseguida, cambiándonos. La canción de la bikina instrumental, suena todo el tiempo, a todas a horas, en todas las áreas. No miento cuando digo que era una repetición infinita. Después del segundo día, realmente se vuelve molesto. Ojalá pudieran hacer algo al respecto. En cuanto a las instalaciones y staff, todo fue muy bueno. Muy amables, serviciales y las instalaciones muy bellas con todas las actividades posibles disponibles y una playa pequeña pero hermosa y súper a gusto. Volvería solo si me aseguraran que cambiaron su playlist.
Stayed 4 nights in Aug 2024

10/10 Excellent

Trixia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Sean

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The food was good, people nice and beac was great. If they want to improve I would say some extra umbrellas by the beach and working on Cleaning the rooms more, it had a moldy smell and dirty sheets.
Stayed 4 nights in Jul 2024

2/10 Terrible

Maria Magdalena Maldonado

Disliked: Staff & service, property conditions & facilities
El personal es muy desatento, sobre todo en recepcion. Me cobraron una persona de mas, y no me entregaron comprobante o factura, me dieron un correo que no responden
Stayed 4 nights in Aug 2024

8/10 Good

Lucreta

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff is great for the most part, there was a few that wasn’t. They snorkeling was good right of the beach. When you book an excursion from the front desk you need to check everything about it.
Stayed 14 nights in Jul 2024

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools are open from 7 am-10pm! You could go to the restaurant for dinner without dressing up, just slip your cover up on (men need to have a shirt), eat and go back to your beach chair. It was perfect! The facilities were clean, staff was great. You can't beat the service, food and atmosphere for the price
Stayed 7 nights in Jul 2024

6/10 Okay

Michael Brent

Traveled with family
Second Time here and it was not the same as the first.
Stayed 10 nights in Apr 2024

4/10 Poor

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst resort we have ever stayed at. From pulling up at the resort there was no one to greet us then we had to stand at the front desk for a while because no one seemed to want to help us. Food was HORRIBLE..pools were absolutely disgusting and had a terrible smell to them. None of the employees seemed happy at all so service wasn’t good all week we were there. Beds were the worst we have ever slept on, very old hard matresses. No fun entertainment for the kids whatsoever. We will never be back to say the least!
Stayed 6 nights in Jul 2024

10/10 Excellent

Giovanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2024

6/10 Okay

Brooke

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The food was nearly inedible. Luckily we only stayed for one night. The room was extremely hot and the bathroom, especially the shower was very unsanitary. I did not want to go in without my shoes. The mattresses were extremely hard and there was no Wi-Fi connection in our room. We will not stay here if we return to Cozumel. The staff was more than friendly and helpful and I appreciate their service. I wish the facilities and menus would be updated. Sewage smell was overwhelming.
Stayed 1 night in Jul 2024

8/10 Good

Flavio Ruiz

Stayed 8 nights in Jul 2024