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El Cozumeleño Beach Resort - All Inclusive

3.5 star property

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Exterior
Property video
Buffet
Reception
Exterior

Popular amenities

  • 24/7 front desk
  • Hot Tub
  • Bar
  • Spa
  • All inclusive
  • Housekeeping

Explore the area

Map
Playa Santa Pilar Km 4.5, Cozumel, QROO, 77600
  • Isla de Pasion
  • San Miguel Church
    ‪7 min drive‬
  • Punta Langosta Pier
    ‪8 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪8 min drive‬

Room options

View all photos for Garden View Expedia Rate

Garden View Expedia Rate | 1 bedroom, in-room safe, individually decorated, individually furnished

Garden View Expedia Rate

  • 517 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Sky Top Room

Premium Sky Top Room | 1 bedroom, in-room safe, individually decorated, individually furnished

Premium Sky Top Room

7.6 out of 10
Good
(17 reviews)
  • 517 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Sky Ocean View

Sky Ocean View | 1 bedroom, in-room safe, individually decorated, individually furnished

Sky Ocean View

7.0 out of 10
Good
(8 reviews)
  • 517 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Ocean View Guarantee

1 bedroom, in-room safe, individually decorated, individually furnished

Balcony Ocean View Guarantee

  • 517 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Athletic Ocean View Guarantee

1 bedroom, in-room safe, individually decorated, individually furnished

Balcony Athletic Ocean View Guarantee

8.0 out of 10
Very good
(1 review)
  • 517 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

El Cozumeleño Beach Resort - All Inclusive

3.5-star property in Zona Hotelera Norte
Catch some rays at the beach or spend the day relaxing at El Cozumeleño Beach Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 2 restaurants.
El Cozumeleño Beach Resort - All Inclusive offers 251 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested.
5 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

El Cozumeleño Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. At El Cozumeleño Beach Resort - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary manager's reception is offered each day. Dining is available at one of the property's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Complimentary uncovered self parking is available on site.

El Cozumeleño Beach Resort - All Inclusive is a smoke-free property.

A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
El Cocal Restaurant - This restaurant is located on the beach.
La Veranda - Overlooking the pool, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Swim Up Bar - Onsite bar. Open daily.
La Pérgola - Onsite coffee shop. Open daily.
Lobby bar - Onsite lobby lounge. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Bicycling
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Restaurants on site

  • El Cocal Restaurant
  • La Pérgola
  • La Veranda
  • Lobby bar
  • Swim Up Bar

Things to do

  • 2 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Boat
  • Books
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Indoor pool
  • Kayaking
  • Library
  • Mini golf
  • Optional golf privileges
  • Outdoor tennis court
  • Personal motorized watercraft
  • Piano
  • Playground
  • Rowing/canoeing
  • Scuba diving
  • Snorkeling
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (5,381 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1972
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 40
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 60 (subject to availability)
  • Hosted evening meal: USD 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Cozumeleno Beach Resort
El Cozumeleno Beach
El Cozumeleno Beach Resort
El Cozumeleno Beach Resort All Inclusive
El Resort All Inclusive
El Cozumeleno Beach All Inclusive
El All Inclusive
El Cozumeleno All Inclusive
Cozumeleno Inclusive Inclusive
El Cozumeleño Beach Resort All Inclusive
El Cozumeleno Beach Resort All Inclusive
El Cozumeleño Beach Resort - All Inclusive Cozumel

El Cozumeleño Beach Resort - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 337 out of 1159 reviews
Rating 8 - Good. 288 out of 1159 reviews
Rating 6 - Okay. 226 out of 1159 reviews
Rating 4 - Poor. 151 out of 1159 reviews
Rating 2 - Terrible. 157 out of 1159 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stacey

Traveled with partner
Liked: Cleanliness, staff & service
Some of the property maintenance was a little overdue. Our room had a closet door issue and the doors wouldn't stay on the track. The AC smelled of mildew. The toilet ran unless we jiggled the handle. The bathroom faucet handle had one particular spot where you could get it to stop running. Everyone that worked here made up for what the building was lacking. All servers and hosts were gracious and accommodating. I hope we go back, just to see the staff again! Bottomless margaritas and the beautiful Caribbean! Thank you, Jaime for being a lovely host in the restaurant.
Stayed 10 nights in Mar 2025

6/10 Okay

Donna

Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2025

2/10 Terrible

Timendric

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pools were filthy… I ordered room service and it never came…. We didn’t have any running water for hours the AC was loud and didn’t work well… no wash clothes…. Birds will steal your food… I wouldn’t recommend it… definitely not going back… but the island was nice
Stayed 5 nights in Apr 2025

8/10 Good

Leonard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice old, quaint, resort with a lot of character. Layed back and not so load. But, if your not ok with parents letting thier kids run arround unsupervised, this is not the place for you.
Stayed 7 nights in Apr 2025

10/10 Excellent

froylan

Liked: Cleanliness, staff & service, property conditions & facilities
G
Stayed 5 nights in Apr 2025

10/10 Excellent

Joseph Peter

Stayed 7 nights in Apr 2025

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
Not the best
Stayed 2 nights in Apr 2025

2/10 Terrible

William, Rogers

Liked: Staff & service
Disliked: Property conditions & facilities
The air conditioner didn't work for three days, food was not very good, outside buffet wasn't manned well and food there was just fair. Inside restaurant was good in the mornings but fair otherwise. 1 elevator had issues most of the time we were there and only worked occasionally. The building, one area, was being painted and you had to watch for falling debris. We ended up going out for dinner several nights because of the menu. The staff did do a good job for what they had but we have been to many better places in Cozumel. We won't go back to this place ever again!
Stayed 7 nights in Apr 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
I like that it was away from the hustle and bustle of the downtown port area. Easy commute with either a taxi or a scooter. Great beach and snorkeling.
Stayed 6 nights in Apr 2025

4/10 Poor

Ronald

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Ainsley Brynn

Liked: Cleanliness, staff & service
All staff were wonderful! They took very good care and made sure drinks were never empty! Food was good. You can order from the menu by the pool. The nachos were the best! We went when it was quiet time, so it wasn’t very busy. It was wonderful.
Stayed 7 nights in Apr 2025

6/10 Okay

Maria V

Traveled with partner
Not many choices for eating. You'd think that being at the ocean they would offer more seafood but all they had was some white fish that was NOT tasty at all. We had to go to town to get seafood. I was told by a fiend that they had daily activities wirh a different theme every night. NOTHING. Will definitely stay somewhere else next time I go.
Stayed 6 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Only complaint would be the beds are hard, need upgrade
Stayed 6 nights in Apr 2025

2/10 Terrible

Elisaveta

Stayed 5 nights in Apr 2025

4/10 Poor

Vyacheslav

Disliked: Amenities, property conditions & facilities
The hotel needs renewal. Everything is too old. Bathroom is worse than in cheapest American motels. The food is ok but not much of choice. Honestly I don't understand why people coming back to this hotel.
Stayed 3 nights in Apr 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Apr 2025

8/10 Good

Eriko Gonzalez, Gaithersburg

Traveled with family
Liked: Cleanliness, staff & service, amenities
The food and drinks were good. The view from my room was fantastic, even though it was slightly old.
Stayed 3 nights in Apr 2025

6/10 Okay

Rodolfo

Liked: Staff & service, property conditions & facilities
Several things not working,i think needs more activities
Stayed 3 nights in Apr 2025

6/10 Okay

Matthew

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Lack of food options, horrible beds, swim up bar was not available the whole time.
Stayed 5 nights in Apr 2025

10/10 Excellent

Yoriko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

2/10 Terrible

Jeffrey

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
OK, not a good review, first, the report looks nothing like the pictures, the resort is in need of serious renovation. The property is very worn, needs major repairs. When we checked in the front desk staff was NOT friendly at all. They put the wrist band on my wife’s wrist so tight that she asked to have another one put on and they wanted to charge us $10.00 USD. They refused to change it so she was uncomfortable the whole week. Our room had paint all over the fixtures, the bed was so worn out that it was bent like a banana. The shower door was rusted and wasn’t even functional. The show didn’t work and it took 2 days to have it repaired. Once they did we hardly had any water pressure. We asked to move to a different room and we were told NO. On the third day the water was out in the entire reports for 4 hours. We were told by local people that that was the second time in one month that the report lost water. The pools were filthy, they were so murky that you couldn’t even see the bottom of the pool. The were napkins and trash floating in the pool. One pool was empty and the swim up bar pool was closed. The report offered only one beer selection and the liquor was cheap non brand liquor. The food was so bad that we ate out for all our meals except breakfast. You had a choice of a limited buffet or the one dining room. The fountain on the front of the hotel was empty (no water) the fountain in the lobby was empty and not working. Small things like the chess set in the lobby h
Stayed 6 nights in Apr 2025

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little outdated but lots of character. Service was amazing! Snorkeling was great. Rooms were big and clean. Lots of fun things to do at hotel and the island itself. Definitely recommend!
Stayed 6 nights in Apr 2025

8/10 Good

Grant Randal

Traveled with partner
Liked: Cleanliness, staff & service
We have stayed at Cozumeleno every year since 2012. All of the employees are friendly, accommodating, smiling, and good at their jobs! We love the food, maid service , front desk helpers, Bellman service, gardens, towel service' etc. Our only complaints are the building is old and needs to improve the plumbing and air conditioning.
Stayed 10 nights in Apr 2025

8/10 Good

Alex

Traveled with partner
Liked: Cleanliness, staff & service
The property is older but still clean which is all i care about. The staff was wonderful. The dining is limited as there is only the 1 buffet & Al a carte restaurant but we were aware of this going in go cannot complain. The food was still pretty decent for a buffet & the restaurant was tasty as well. The snorkelling was amazing. The photographer & team was amazing. No nightlife at this resort however which again i knew going in & cannot complain about. We were day time adventurers anyway. I would say very family friendly as this was not a party resort & was very quiet. All around would recommend if you want a peaceful R&R.
Stayed 4 nights in Apr 2025