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Allegro Cozumel All Inclusive

3.5 star property

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Photo gallery for Allegro Cozumel All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
Property entrance
Sauna, hot tub, steam room, body treatments, aromatherapy
Premium Suite (Level) | Free minibar, in-room safe, blackout drapes, iron/ironing board
Free minibar, in-room safe, blackout drapes, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Hot Tub
  • Spa

Explore the area

Map
Kilometro 16.5 Carretera Costera Sur, Cozumel, QROO, 77600
  • Paradise Beach
    ‪14 min walk‬
  • Mr. Sancho's Beach Club
    ‪19 min walk‬
  • Playa Mia Grand Beach and Water Park
    ‪2 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪23 min drive‬

Room options

View all photos for Superior Premium Level Room

Free minibar, in-room safe, blackout drapes, iron/ironing board

Superior Premium Level Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Garden View

Family Room, Garden View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, Garden View

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium Ultimate Dive Experience up to 3 Divers

Free minibar, in-room safe, blackout drapes, iron/ironing board

Premium Ultimate Dive Experience up to 3 Divers

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, blackout drapes, iron/ironing board

Superior Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite (Level)

Premium Suite (Level) | Free minibar, in-room safe, blackout drapes, iron/ironing board

Premium Suite (Level)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Ultimate Dive Experience 1 Diver/Non Divers

Free minibar, in-room safe, blackout drapes, iron/ironing board

Premium Ultimate Dive Experience 1 Diver/Non Divers

  • Sleeps 4
  • 2 Double Beds

Similar properties

Private beach, sun loungers, beach towels, beach massages

Occidental Cozumel - All Inclusive

  • On private beach
  • Pool
  • Hot Tub
  • Breakfast included
3.8 out of 5, Good, (1006)
$222 nightly
The price was $329
The price is $222 total
includes taxes & fees
Occidental Cozumel - All Inclusive

About this property

Allegro Cozumel All Inclusive

3.5-star Cozumel property walkable to Nachi Cocom Beach Club & Water Sport Center
Catch some rays on Allegro Cozumel All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Allegro Cozumel All Inclusive offers 234 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to patios. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach, 2 outdoor tennis courts, and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Allegro Cozumel All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. At Allegro Cozumel All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Limited complimentary onsite parking is available on a first-come, first-served basis.

Allegro Cozumel All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Allegro Cozumel All Inclusive has 5 restaurants on site.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (some restrictions)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Steam room
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booked in a Premium Ultimate Dive Experience room type must provide a PADI certification or equivalent documentation.

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit

Property is also known as

Allegro All Inclusive
Allegro All Inclusive Cozumel
Allegro Cozumel
Allegro Cozumel All Inclusive
Cozumel Allegro
Occidental Allegro Cozumel Hotel Cozumel
Occidental Allegro Resort All Inclusive
Allegro Cozumel Resort All Inclusive
Allegro Resort All Inclusive
Allegro Cozumel All Inclusive All-inclusive property
Allegro All Inclusive All-inclusive property
Allegro Cozumel All Inclusive Cozumel
Allegro Cozumel All Inclusive All-inclusive property
Allegro Cozumel All Inclusive All-inclusive property Cozumel

Allegro Cozumel All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 402 out of 1009 reviews
Rating 8 - Good. 297 out of 1009 reviews
Rating 6 - Okay. 178 out of 1009 reviews
Rating 4 - Poor. 69 out of 1009 reviews
Rating 2 - Terrible. 63 out of 1009 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

seydy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

James, Renner

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The facility is outdated and in need of repairs and updating. Our ceiling fan worked at one speed and every day it became slower until one day it just didn't work. The rain came into the ceiling and closet area. The A/C did nothing to remove the humidity, I had to hang ALL of our clothes outside the day before packing to return as they were wet from the humidity. The food was subpar in the buffet, beef was unchewable, same choice every day and night. The Lasagna from the Italian specialty dining was cold upon serving, sent it back and the 4 people who chose it were trying to eat while the others were eating dessert. On the positive, Cerce the server on the beach and by the pool was superb, such a pleasant person and remembered everyone's drink of choice. (8 in our group as well as others on the beach) The drinks that were available were good, but lacking ingredients for some drinks that are readily available at other resorts. Julce and Erika at the spa were wonderful. The pools were nice, but one of the ladders in and out of the swimup bar pool was roped off the entire 10 days we were there, leaving one ladder in or out. There was a bit of a safety concern getting in and out. I'm surprised that the Barcelo" would not want to improve this resort as it is in a great location. My thoughts were 'lack of management, no one overseeing the dining areas and stepping into help the servers. They were all very dedicated and worked hard but were too busy to keep up some evenings.
Stayed 10 nights in Feb 2025

8/10 Good

Destiny

Traveled with partner
Liked: Cleanliness, staff & service
The property was well maintained and the landscaping was beautiful (aside from a small area that appeared to have had buildings taken down as the foundations were still visible). It was easily walkable and there were always places to sit by the pool or on the beach. The staff and service were excellent. The only downside was the quality of food, lack of dinner reservation availability, and stiff beds. Otherwise it was a relaxing and enjoyable time.
Stayed 6 nights in Feb 2025

10/10 Excellent

Clayn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the resort and will return next year. Please have pool volleyball everyday.
Stayed 7 nights in Feb 2025

10/10 Excellent

GERALD

Liked: Cleanliness, staff & service, property conditions & facilities
Great trip
Stayed 7 nights in Feb 2025

10/10 Excellent

Darrell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would refer everyone I know to visit Allegro. It was an amazing trip
Stayed 7 nights in Feb 2025

8/10 Good

Nicholas, Sioux Falls

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Food was just ok. Asian was very good. Our waitress on the beach, Cercie? was excellent.
Stayed 10 nights in Feb 2025

10/10 Excellent

Kathy

Traveled with partner
It was beautiful. Well kept. It’s getting old and can see the ‘cracks’, but still a great place.
Stayed 21 nights in Feb 2025

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay in allegro is very pleasant and relax. Highly recommended the area is clean and staff is friendly.
Stayed 9 nights in Feb 2025

6/10 Okay

Robin Harrison

Liked: Cleanliness, staff & service, property conditions & facilities
The food was very underwhelming. Our group of 10 was disappointed. We could only get reservations at the restaurants one night out of 5 due to lack of space. 5 people in our group went home sick. We are not sure if it was the food or the water.
Stayed 5 nights in Nov 2024

4/10 Poor

Mitchell, Sioux Falls

Liked: Staff & service
Disliked: Property conditions & facilities
Pool had mold in it. Swim up bar poolvhad no steps to access pool do those wjo camt climb in and out of the side of the pool can not easily get to it. Buffet food supply limited. Bedroom unit walls were paper thin. You vould hear everything going on in your neighbors rooms. You need cash for an "environmental fee" for checking in to this hotel and all excursions.
Stayed 8 nights in Feb 2025

10/10 Excellent

RICHARD

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Staff was excellent, always food and drinks available.
Stayed 5 nights in Feb 2025

10/10 Excellent

Lawrence Thomas Waldron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! The entertainment was awesome! Everyone was pleasant and made us feel at home! I loved the resort! Definitely going back! ❤️🍻
Stayed 5 nights in Feb 2025

10/10 Excellent

Tyrone

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice
Stayed 7 nights in Feb 2025

10/10 Excellent

James

Stayed 4 nights in Feb 2025

8/10 Good

Larry

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Asian restaurant was fantastic but the buffet was not good. The staff were very pleasant. The pools and beach are great! The only negative was the buffets. The buffet/snack bar for lunch was lacking as was the main buffet for supper. Breakfast buffet was fine. More fresh fruit and vegetables would be a good place to start. Overall we very much enjoyed the resort.
Stayed 2 nights in Feb 2025

8/10 Good

Jill

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The grounds are pretty. The swim up pool bar and pool is very clean and big and good service at bar. Food was about normal for Mexico. I could always find something that I liked because they do have a lot of variety out. Beds were a little to firm for my liking but overall the room was average. Nice resort for the price!
Stayed 6 nights in Feb 2025

10/10 Excellent

Amy Beth

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind and helpful. The property was beautiful. We had fun and relaxed. We loved that this was not an overly large property and we could easily get to everything.
Stayed 8 nights in Jan 2025

10/10 Excellent

dennis, st.louis

Stayed 14 nights in Feb 2025

10/10 Excellent

Marilyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach area, speciality restaurants were delicious, had Henri make Mayan coffee flambe tableside in the evening buffet, very fun and delicious, not long lines for beverages.. Beautiful vegetation manicured on the grounds!
Stayed 7 nights in Feb 2025

6/10 Okay

Hannah

Liked: Cleanliness, staff & service
Firstly, credit where credit is due, the property is very clean and the staff is constantly cleaning all areas of the resort. The restaurant staff members are all very pleasant but some of the premium bartenders and desk staff are mediocre at best. Unless you book a suite, the rooms are very small. Barely enough room to turn around in the bathroom. Plumbing issues in at least the 64 building, perhaps in others as well, causing disgusting sewer water backup into the shower and all over the bathroom floor. We reported this more than once and front desk sta were indifferent, no apology, no reimbursement of any kind. The buffet food is ok, pretty much what you'd expect at an all inclusive. You'll always find something palatable. The specialty hibachi restaurant is really good and entertaining. If you book premium level, you can get cooked to order omelets in the morning as well as a small selection of other breakfast foods in the Santa Rosa restaurant and eat breakfast near the pool/beach rather than at the main buffet. The beach is wonderful and the water is gorgeous but evidently there have been issues with crocodiles, yes CROCODILES in the swimming area. There was also a warning sign put up for jellyfish on our last day there, I'm not sure if that's a long term thing. There's really nothing the resort staff can do about either of those issues but it's definitely concerning. I traveled here with my family in 2024 as well and several of us had money stolen OUT OF THE ROOM SAFE!
Stayed 10 nights in Jan 2025

4/10 Poor

Simon, Maple Ridge

Traveled with group
Disliked: Cleanliness, property conditions & facilities
beautiful beach
Stayed 16 nights in Jan 2025

10/10 Excellent

Allen Roman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was fun there
Stayed 11 nights in Jan 2025

10/10 Excellent

Allen Roman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the grounds were cared for

2/10 Terrible

Jeffery, Yankton

Disliked: Cleanliness, staff & service, property conditions & facilities
Reservation service sucked.
Stayed 4 nights in Feb 2025