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Allegro Cozumel All Inclusive

3.5 star property

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5 outdoor pools, pool umbrellas, sun loungers
Private beach, sun loungers, beach towels, beach massages
Free minibar, in-room safe, blackout drapes, iron/ironing board
Dock
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Hot Tub
  • Bar

Explore the area

Map
Kilometro 16.5 Carretera Costera Sur, Cozumel, QROO, 77600
  • Paradise Beach
    ‪13 min walk‬
  • Mr. Sancho's Beach Club
    ‪18 min walk‬
  • Playa Mia Grand Beach and Water Park
    ‪19 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Premium Level Room

Free minibar, in-room safe, blackout drapes, iron/ironing board

Superior Premium Level Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Garden View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, Garden View

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium Ultimate Dive Experience up to 3 Divers

Free minibar, in-room safe, blackout drapes, iron/ironing board

Premium Ultimate Dive Experience up to 3 Divers

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, blackout drapes, iron/ironing board

Superior Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite (Level)

Premium Suite (Level) | Free minibar, in-room safe, blackout drapes, iron/ironing board

Premium Suite (Level)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Ultimate Dive Experience 1 Diver/Non Divers

Free minibar, in-room safe, blackout drapes, iron/ironing board

Premium Ultimate Dive Experience 1 Diver/Non Divers

  • Sleeps 4
  • 2 Double Beds

Similar properties

Private beach, sun loungers, beach towels, beach massages

Occidental Cozumel - All Inclusive

  • On private beach
  • Pool
  • Hot Tub
  • Breakfast included
3.8 out of 5, Good, (1003)
The price is $666
per night
$810 total
includes taxes & fees
Apr 23 - Apr 24
Occidental Cozumel - All Inclusive

About this property

Allegro Cozumel All Inclusive

3.5-star Cozumel property walkable to Nachi Cocom Beach Club & Water Sport Center
Catch some rays on Allegro Cozumel All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Allegro Cozumel All Inclusive offers 234 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to patios. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach, 2 outdoor tennis courts, and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Allegro Cozumel All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. At Allegro Cozumel All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Limited complimentary onsite parking is available on a first-come, first-served basis.

Allegro Cozumel All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Allegro Cozumel All Inclusive has 5 restaurants on site.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (some restrictions)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Steam room
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booked in a Premium Ultimate Dive Experience room type must provide a PADI certification or equivalent documentation.

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit

Property is also known as

Allegro All Inclusive
Allegro All Inclusive Cozumel
Allegro Cozumel
Allegro Cozumel All Inclusive
Cozumel Allegro
Occidental Allegro Cozumel Hotel Cozumel
Occidental Allegro Resort All Inclusive
Allegro Cozumel Resort All Inclusive
Allegro Resort All Inclusive
Allegro Cozumel All Inclusive All-inclusive property
Allegro All Inclusive All-inclusive property
Allegro Cozumel All Inclusive Cozumel
Allegro Cozumel All Inclusive All-inclusive property
Allegro Cozumel All Inclusive All-inclusive property Cozumel

Allegro Cozumel All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 392 out of 1005 reviews
Rating 8 - Good. 301 out of 1005 reviews
Rating 6 - Okay. 183 out of 1005 reviews
Rating 4 - Poor. 68 out of 1005 reviews
Rating 2 - Terrible. 61 out of 1005 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Justin, Le Mars

Liked: Property conditions & facilities
Disliked: Amenities
It felt like they were understaffed as the service was not comparable to other resorts. The night entertainment was always 15-30 mins late to start. The resort itself was very clean. If you are looking for a quiet relaxing atmosphere, Allegro is it. The food in the reservation restaurants was not as good as other resorts. Bell hops were very accommodating and more so than the front desk attendants.
Stayed 5 nights in Jan 2025

4/10 Poor

Michael Andrew

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The restaurant staff and housekeeping at Allegro are excellent. The staff at the front desk and management not so much. I had reservations for two rooms with double beds in each room for nine months only to be disappointed at check in. My family was spread across the resort in different buildings. This made it inconvenient. Management did nothing to rectify the situation. Very disappointed.

8/10 Good

Rita

Traveled with group
The food at the buffet could use some work, and the availability of restaurants needs to be improved
Stayed 7 nights in Dec 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time and would definitely return. The rooms are small but clean. We had some water dripping in from what I assume was the AC unit. We didn't make an issue of it, because we didn't want to mess around with changing rooms. The restaurants are hard to get reservations to, but we got a reservation to the Oriental restaurant and it was great. The rest of the time we ate the buffet which always had something we liked. The staff was great, drinks were easy to get. The beach area was beautiful and we spent most of our time there. Great resort to go to especially for families.
Stayed 4 nights in Dec 2024

6/10 Okay

Jackie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked that it was very safe for my family. I didnt really like the food as it seemed difficult to get meat for breakfast without waiting in a long line. Types of meat were very limited for lunch and dinner. Every single drink I tried tasted odd (orange juice did not taste like orange juice). The beaches and pools were beautiful and I really liked they had options for kids at the beach and in the lounge. Overall the place was good for the cost. Most of the staff was kind but some were dismissive and preoccupied with their phones or coworkers. MTS was very helpful with travel and tours!
Stayed 4 nights in Dec 2024

8/10 Good

Kazuhiko

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good hotel and beautiful sea. Only one thing, Bathroom does not work correctly, when we came here. This was only but terrible thing. Others are excellent.
Stayed 4 nights in Dec 2024

8/10 Good

Michael

Traveled with partner
Beautiful property.
Stayed 13 nights in Dec 2024

10/10 Excellent

Evelyn

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is super clean, the staff is very nice and helpful. Entertainment is nice as well. Very family oriented. Will definitely go back.
Stayed 2 nights in Dec 2024

6/10 Okay

Ray De

Food was decent but not enough options.
Stayed 6 nights in Dec 2024

4/10 Poor

Teague Therse

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Amenities, property conditions & facilities
The beach front property was amazing. The bar staff was great. The cleanliness was not great on the property overall in terms of sanitary across bathrooms, food serving places, pools, etc., however the housekeeping staff refilled our room with things needed promptly. Unfortunately, the shower and refrigerator weren’t in the best working conditions but we were able to make do. We had to eat off the resort quite a few times in order to make sure the person with celiac could eat appropriately because the staff wasn’t able to tell us which foods were gf (ingredient wise). We did already know that this would be a little harder accommodation but the website did say that they had options available for dietary or they would be able to at least let us know what ingredients were used. Construction/tree cutting was done at 7am a few days while we were there. The place was beautiful and we did try to overlook a lot of the little things but they did add up.
Stayed 5 nights in Dec 2024

6/10 Okay

Douglas, Davenport

Stayed 7 nights in Nov 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024

6/10 Okay

RAISA

Traveled with family
Liked: Cleanliness, staff & service, amenities
Rooms need renovation, food is very poor
Stayed 9 nights in Dec 2024

10/10 Excellent

Nicola

Traveled with group
Liked: Cleanliness, staff & service, amenities
Had a wonderful stay at Allegro Resort in Cozumel. The diving was spectacular and everybody at Pro Dive was friendly and my guides, Boon and Martin were wonderful. The resort staff were friendly and the food was good. Had a mix up with my reservation as booked a double room and tried to put me in a king bed. Front desk changed this right away which was great, but ended up in a room that was in need of some repair. The resort was doing construction on the room next door, and our room had broken light fixtures and bare walls so I think it was possibly next for a make over. Needless to say enjoyed the resort and area, had fun on excursions and fantastic diving, so was a wonderful week.

8/10 Good

Heloisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time at Allegro Cozumel. The staff is very friendly and helpful. The food is tasteful and there are lots of options. The beach is clean and beautiful. Overall, it’s a great place to stay with family.
Stayed 7 nights in Dec 2024

8/10 Good

Michael

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice
Stayed 7 nights in Oct 2024

10/10 Excellent

Jeanne Marie

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Showers were super small and cold water
Stayed 4 nights in Sep 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was over all pretty good, could use some more activities, staff were friendly and helpfull, rooms were clean, lots of options for food, always pool chiars and beach chairs available
Stayed 7 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Allen J. Solomon, Natchitoches

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 10 nights in Nov 2024

8/10 Good

Bobbie Sue

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
I would highly recommend avoiding flying with United at all cost. United staff was not helpful/RUDE!! NOT friendly at any of the airports we flew into. They made over five groups of people abandon their luggage. Pros- there were many activities. Complimentary snorkel gear and kayaking for 1 hour a day. Very child friendly. Cons- I was charged almost an extra $200 for my 13-year-old when I arrived because they said he was an adult, but he was not able to participate in any of the "adult" activities such as beach volleyball or water polo. Be prepared to pay a pre-room tax of $20. We booked a family room and a king room, but they did not have family room so they gave us three rooms and charged us $60. The front desk is impersonable, we were not greeted with a hello or may I help you, drinks, nothing. It is very hard to book a restaurant. The swim up bar does not always have a bartender there and sometimes you need to wait. The food is okay, but of our party of six four of us had gotten sick two different times. Spy / massage service was very light and felt like someone was just very lightly rubbing lotion on you even after asking for more pressure. Overall, the people were nice. There were more than plenty of activities for our family to do which we greatly appreciated. The drinks were all very good. Our rooms were cleaned daily and the cleaning staff was very helpful. Other than a few unexpected fees and teens not being able to play games it was a good trip

6/10 Okay

Jeremy, Wichita Falls

Traveled with family and small children
Not great…. Not bad. Wouldn’t stay there again.
Stayed 5 nights in Nov 2024

8/10 Good

Darin

Traveled with family
Liked: Cleanliness, staff & service
The staff were phenomenal, only wish there were more dining options. Our family was pretty sick of the buffets after eating it for every meal.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ramon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente staff. Muy buen hotel familiar. Excelente opciones de comida
Stayed 4 nights in Nov 2024