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North Pier Hotel

3.0 star property

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Photo gallery for North Pier Hotel

Bay View Spa Room | Water view
Four Bedroom Townhouse | Private kitchen
Front of property - evening/night
Bay View Suite | Bed sheets
Outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Free WiFi
  • Parking included

Explore the area

Map
5 The Esplanade, Cowes, VIC, 3922
  • Phillip Island Ferry Dock
    ‪2 min walk‬
  • Cowes Beach
    ‪2 min walk‬
  • Phillip Island Wildlife Park
    ‪5 min drive‬

Room options

View all photos for Bay View Queen Room

Bay View Queen Room | Bed sheets

Bay View Queen Room

  • Bay view
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bay View Spa Room

Bay View Spa Room | Bed sheets

Bay View Spa Room

  • Bay view
  • 431 sq ft
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for Room, Multiple Beds, Bay View

Room, Multiple Beds, Bay View | Bed sheets

Room, Multiple Beds, Bay View

  • Bay view
  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Guest Room

Guest Room | Bed sheets

Guest Room

  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Budget Family Room

Budget Family Room | Bed sheets

Budget Family Room

  • 409 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Budget Room

Budget Room | Bed sheets

Budget Room

  • 139 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bay View Room

Bay View Room | Bed sheets

Bay View Room

  • Bay view
  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Bay View Family Room

Bay View Family Room | Bed sheets

Bay View Family Room

  • Bay view
  • 474 sq ft
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Twin Bed

View all photos for Two Bedroom Bay View Apartment

Two Bedroom Bay View Apartment | Bed sheets

Two Bedroom Bay View Apartment

  • Bay view
  • 646 sq ft
  • Sleeps 7
  • 2 Queen Beds, 1 Twin Bed and 2 Twin Bunk Beds

View all photos for Four Bedroom Pool View Townhouse

Four Bedroom Pool View Townhouse | Living area | TV

Four Bedroom Pool View Townhouse

  • 1292 sq ft
  • Sleeps 8
  • 2 Queen Beds and 4 Twin Beds

View all photos for Bay View Suite

Bay View Suite | Bed sheets

Bay View Suite

  • Bay view
  • 538 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Four Bedroom Townhouse

Four Bedroom Townhouse | Terrace/patio

Four Bedroom Townhouse

  • 1292 sq ft
  • Sleeps 12
  • 1 Queen Bed, 2 Double Bunk Beds, 5 Twin Bunk Beds and 1 Twin Bed

View all photos for Guest Suite

Guest Suite | Bed sheets

Guest Suite

  • 409 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Dorm Room - 4 Share

Bed sheets

Dorm Room - 4 Share

  • 323 sq ft
  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Dorm Room - 6 Share

Dorm Room - 6 Share | Bed sheets

Dorm Room - 6 Share

  • 323 sq ft
  • Sleeps 6
  • 3 Twin Bunk Beds

View all photos for Dorm Room - 2 Share

Dorm Room - 2 Share | Bed sheets

Dorm Room - 2 Share

  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bunk Bed

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About this property

North Pier Hotel

3-star Cowes hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, express check-in, and express check-out.
North Pier Hotel offers 62 accommodations with hair dryers. Televisions come with digital channels.
An outdoor pool and a children's pool are on site.
North Pier Hotel features an outdoor pool and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers a terrace, tour/ticket assistance, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

North Pier Hotel is a smoke-free property.

North Pier Hotel - This restaurant serves lunch and dinner.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • North Pier Hotel

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • Outdoor pool
  • Pool gate

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Tour and ticket assistance

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive after 6:30 PM on weekdays must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Continental Cowes
Continental Hotel Cowes
North Pier Hotel Hotel
North Pier Hotel Cowes
North Pier Hotel Hotel Cowes

North Pier Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 325 out of 1000 reviews
Rating 8 - Good. 361 out of 1000 reviews
Rating 6 - Okay. 163 out of 1000 reviews
Rating 4 - Poor. 93 out of 1000 reviews
Rating 2 - Terrible. 58 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lynn, Fareham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After upgrading from budget room (would not recommend!) to sea.bay view on front, our stay was wonderful!! Fabulous views, location and everything you want within a few minutes walk. Spacious room & large bathroom enabled a comfortable & good night’s sleep. Would highly recommend!!
Stayed 2 nights in Mar 2025

8/10 Good

Rose

Liked: Cleanliness, staff & service, amenities
THE POS :- THE MOTEL STAFF HAVE BEEN WOUNDERFUL, VIBANT, CHEERFUL, WELCOMING & HELPFUL. LOVED THE ABILTITY TO SIT OUT ON THE BALCONY AND TAKE IN THE FANTASTIC AND RELAXING BEACH/OCEAN VIEW. THE ROOM WAS CLEAN AND TIDY. LOCATION IS VERY CONVENIENT AND WALKING DISTANCE TO EVERYTHING. THE CONVENIENCE OF AN ADJOINING RESTAURANT AND BAR. I HAVE ENJOYED MY TIME HERE SO MUCH THAT I STAYED AN EXTRA NIGHT . BEDS ARE COMFORTABLE. CONs:- CAN GET NOISY FROM FROM ADJOINING ROOMS AND BAR. BUT I WAS AWARE OF OF THAT POSSIBILITY ANYWAY. NO TOASTER AND DIDN'T CARE. BEING MINDFUL OF THE FACT THIS PLACE IS DIRECTLY ACROSS FROM THE SEA AND THEREFORE SOME FACADE DETERIORATION IS TO BE EXPECTED. WHILST ITS NOT A 5 STAR MOTEL, IT IS STILL WORTHY OF REASONABLE RECOMMENDATION
Stayed 2 nights in Mar 2025

10/10 Excellent

Kaye

Liked: Staff & service, amenities
Relaxed beach front. Bathroom just ok
Stayed 1 night in Feb 2025

2/10 Terrible

Lee

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible Experience – Avoid at All Costs! I had an awful stay at North Pier Hotel. First, my room key didn’t work, so they moved me to another room—but after reception had shut, my key failed again. I tried calling the after-hours number for help, but no one answered. With no other options, I had to climb through a hallway window to the balcony just to get into my room. As if that wasn’t bad enough, the room below me partied until 4 AM, making sleep impossible. In the end, I gave up and slept in my car. Terrible service, no support when you need it, and zero consideration for guests. I won’t be staying here again!
Stayed 1 night in Feb 2025

6/10 Okay

Andrew

Disliked: Property conditions & facilities
Location
Stayed 2 nights in Feb 2025

2/10 Terrible

Jonathan

Stayed 1 night in Feb 2025

8/10 Good

Debra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean, close to Main Street. Only negative is that we paid for a spa room and our room didn’t have a spa ☹️
Stayed 2 nights in Feb 2025

10/10 Excellent

Miki, Chatan-cho

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel because it located Ocean front.
Stayed 1 night in Feb 2025

10/10 Excellent

Lola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , neat and the towels were changed, beds made every day .
Stayed 3 nights in Feb 2025

10/10 Excellent

Anne M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Zoya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location right by the beach with lots of nice dining options nearby. Parking on site and on street but first comes first served. Room was everything we needed, a bit old and some dust in nooks. Loud music until 11pm but otherwise great
Stayed 1 night in Jan 2025

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities
With stains on the bed linen, grotty shower/bathroom, no fly screen on the one window and shop front glass across the entire front including the door so nil privacy, This place is in desperate need of an overhaul, The price definitely doesn't reflect this accommodation...
Stayed 2 nights in Jan 2025

10/10 Excellent

Graham

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Good

Had a lovely time room basic but great only issue dirty under the beds could do with a clean as there were items from previous people lip gloss and rubbish.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very friendly staff and very comfortable accommodation. Will definitely be back soon.
Stayed 2 nights in Jan 2025

8/10 Good

Andrew

Liked: Staff & service, amenities, property conditions & facilities
Close to shops.
Stayed 2 nights in Jan 2025

8/10 Good

Justin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Very nice upmarket pub good food and atmosphere accommodation cosy and clean but very out dated bathroom 60's style could do with a little kitchen net has kettle in need of plats cluttering toaster for longer stays overall not bad
Stayed 3 nights in Jan 2025

8/10 Good

Prasiddha

Stayed 3 nights in Jan 2025

4/10 Poor

Michael

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

2 star at 5 star prices

The view was excellent, the price of the room was 5 star however the room was not clean. We can live with the 80s style but please clean the kitchen and bathroom in the future. Recommend not staying here when the band is playing downstairs.
Stayed 1 night in Jan 2025

8/10 Good

Pervinder

Liked: Cleanliness, staff & service, property conditions & facilities
We loOur room was next to the restaurant and
Stayed 1 night in Jan 2025

2/10 Terrible

Deb

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice bed, but no air conditioning. wardrobe, powerpoints by bed or iron and ironing board. very outdated bathroom with peeling paint and rusted pipes with no room to put toiletries. It was a very hot day/night and very uncomfortable trying to sleep with no air con. Should be mandatory to have air conditioning in a hotel room I would have thought.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with my wife and 2 young children (2yo and 4yo) in a guest suite for 5 nights. The location was exceptional right on the beach but still a short walking distance to the Cowes shops. The hotel has a massive jumping castle on the second floor above the bistro which is amazing for young kids. I would definitely come back but will look at a larger room with a table/chairs and hopefully a small kitchenette for a longer stay. But for 1-2 nights the guest suite is great.
Stayed 5 nights in Jan 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great people
Stayed 1 night in Jan 2025

4/10 Poor

Sam

Traveled with partner
We booked a room at the hotel
Stayed 1 night in Jan 2025

8/10 Good

Haley

Stayed 2 nights in Jan 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025