Embassy Suites by Hilton Cincinnati RiverCenter

3.5 star property

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Photo gallery for Embassy Suites by Hilton Cincinnati RiverCenter

Exterior
Reception
Presidential Suite, 1 King Bed, Non Smoking | View from room
Exterior
View from room

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Bar

Explore the area

Map
10 E Rivercenter Blvd, Covington, KY, 41011
  • Paycor Stadium
    ‪14 min walk‬
  • Great American Ball Park
    ‪2 min drive‬
  • Newport Aquarium
    ‪2 min drive‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪17 min drive‬

Room options

Presidential Suite, 1 King Bed, Non Smoking

  • 1152 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, River View

  • 624 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

  • 800 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

  • 624 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedroom, 1 King/2 Double Bed, Non Smoking, River View

  • 900 sq ft
  • River view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 1 King Bed, Accessible, Bathtub

  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Embassy Suites by Hilton Cincinnati RiverCenter

Covington hotel with 1 restaurants, connected to the convention center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a bar/lounge, a snack bar/deli, and valet parking. Housekeeping is available on request.
Embassy Suites by Hilton Cincinnati RiverCenter offers 227 accommodations with laptop-compatible safes and safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Covington hotel provides complimentary wireless Internet access. 55-inch LCD televisions come with satellite channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites by Hilton Cincinnati RiverCenter features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

Embassy Suites by Hilton Cincinnati RiverCenter is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 9:30 AM. A complimentary manager's reception is offered each day.
The Neat - This café specializes in southern cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 20 per day; includes in/out privileges)
  • Valet parking on site (USD 40 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Neat

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Built in 1990
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 20 per day (in/out privileges)
  • Valet parking fee: USD 40 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Cincinnati RiverCenter
Embassy Suites Cincinnati RiverCenter Covington
Embassy Suites Cincinnati RiverCenter Hotel
Embassy Suites Cincinnati RiverCenter Hotel Covington
Embassy Suites RiverCenter
Embassy Suites RiverCenter Cincinnati
RiverCenter Cincinnati
Covington Embassy Suites
Embassy Suites Covington
Embassy Suites Hilton Cincinnati RiverCenter Hotel Covington
Embassy Suites Hilton Cincinnati RiverCenter Hotel
Embassy Suites by Hilton Cincinnati RiverCenter Hotel
Embassy Suites by Hilton Cincinnati RiverCenter Covington
Embassy Suites by Hilton Cincinnati RiverCenter Hotel Covington

Embassy Suites by Hilton Cincinnati RiverCenter Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 379 out of 1004 reviews
Rating 8 - Good. 218 out of 1004 reviews
Rating 6 - Okay. 179 out of 1004 reviews
Rating 4 - Poor. 133 out of 1004 reviews
Rating 2 - Terrible. 95 out of 1004 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except for the fact that we didn't have any cold water in our room, it would quickly get scalding hot (toilet included) and we couldn't take a shower but, at least we only stayed one night. We let staff know, they were very courteous and wanted to help us get at least some money back for the inconvenience. Overall, the room was clean and comfy (minus the water situation) and the staff was wonderful. Will definitely stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Embassy is my go-to

Honestly I never had a bad experience at any Embassy Suites I have stayed at and this was no different. Front Desk was friendly no matter who was there, the parking was convenient, the view of the bridge and river were nice, the rooms were as expected which is why I chose Embassy. The only thing I would say in regards to the cleanliness is "the little things" like the carpet has spots, the chairs in the "front room" area had some dirty stains on it. I have also seen people talk about the hot water, my room had NOTHING but hot water in the shower lol. Overall im satisfied
Stayed 2 nights in Feb 2025

4/10 Poor

Maddi

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We reserved two rooms both were dirty. Dirty Windows dirty showers, the bathrooms were the dirtiest there were small hairs all over the room found all over the carpet in both rooms
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view/terrible room.

The room was not clean at all. The cold water handle on the sink did not work. The only way the toilet would flush was to take the lid off the back of the tank and lift the lever. The water does not drain well when taking a shower, so the tub fills up. The phones didn’t work in the room to call down to the front desk. Had to call the front desk to request more towels (only 2 in room) and conditioner bc it was out in the shower, and no one ever came up with any. So as a final thought about this hotel, it’s convenient, and has a beautiful view of Cincinnati, but definitely not with the money with all the issues we had to deal with in our room.
Stayed 2 nights in Feb 2025

6/10 Okay

Wendy, Corry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast and managers reception were poorly staffed but those who were there were kind and worked hard, just need more staff.
Stayed 2 nights in Feb 2025

6/10 Okay

Julia

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was friendly and we really enjoyed the complimentary breakfast and coffee. Our room smelled as if there were old hockey equipment laying around, not a clean scent what so ever. First morning we had no hot water what so ever. However the hotel did comp. us the room for that day. We still were very frustrated due to having an event at the convention center early this day.
Stayed 2 nights in Feb 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Riverview suites are the best had everything I needed in a beautiful view. Breakfast and omelettes made to order our awesome in the social hour. Drinks were great. Bar prices are extremely pricey, but the two free drinks made it nice.
Stayed 1 night in Feb 2025

8/10 Good

Jonas

Stayed 2 nights in Feb 2025

6/10 Okay

Alex

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Courtne

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This was one of the worst stays. I’ve had at a hotel we checked in on Friday. Our room had no heat. They put us in a different room and there was no hot water in any rooms. Several people were at the front desk, complaining about no hot water, we had to warm water in the microwave to wash our face and bodies the front desk. Staff was extremely rude and not helpful. I will never stay at this hotel ever again.
Stayed 2 nights in Feb 2025

6/10 Okay

Martin Jones

Liked: Staff & service
Nothing unique
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
It was OK except the sink was clogged and the lobby was too loud until midnight.
Stayed 2 nights in Feb 2025

10/10 Excellent

roy

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Traveled with family and small children
Liked: Amenities
Rooms are available at time(Great)..Food wasn’t the Best Thing in Embassy Hotel. Sunday day of Super Bowl was a GAS SMELL in the Lobby area and the Valet area
Stayed 2 nights in Feb 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Michael

Disliked: Staff & service
Paid for travel insurance with Hotels.com and within an hour of booking I had to return and I was refused a refund, I didn't even stay there.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Abigail

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We usually love staying here, but not this trip. Our favorite part is being so close to everything we plan to do; however, the stay was just not worth it this time. 1st they told us they didn't have a room for us? (Paid for a river view room) Then they got one figured it out. (Not the room we booked). Got the kids all ready for the pool, just to find the pool closed. Not sure why they didn't say anything when we checked in. We had some pretty upset kids! Then no hot water for showers. Sink water was scalding hot though! Room was constantly 80 degrees, no matter what we did to the thermostat. Then breakfast was just sad. Everything was "out of order" and marked so. My son almost drank a chocolate milk dated for Jan 3rd. Just sad because we have been here many of times and even for weddings. Time for some updates, or a new maintenence team I guess.

10/10 Excellent

Darryl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Asia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, the staff was amazing. The valet guy explained all the parking options. Once to the lobby you are invited by amazing front desk agents. Laroy and i think Richard. They were so helpful both nights we were there. They gave us such an amazing view of the city, explained all we needed to know with so much kindness and excitement. The hopitality was amazing. They offer a wonderful breakfast an evening reception every night and thats where we met Nay (Bartender) and Dave (manager). They made you feel so welcome and happy to be there. Nay has amazing customer service and Dave has all the tricks lol. It was really a great stay. Thank you all.
Stayed 2 nights in Jan 2025

6/10 Okay

Jimmy

Stayed 2 nights in Jan 2025

4/10 Poor

Napoleon

Disliked: Cleanliness, property conditions & facilities
Needs updated
Stayed 1 night in Jan 2025