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Puralã - Wool Valley Hotel & SPA

4.0 star property

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Billiards
Garden
Minibar, in-room safe, desk, soundproofing
Reception
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Hot Tub
  • Bar
  • Gym
  • Spa
  • Pool

Explore the area

Map
Acesso À Variante - Serra Da Estrela, Covilhã, 6201-909
  • University of Beira Interior
    ‪3 min drive‬
  • Praca do Municipio
    ‪4 min drive‬
  • Ski resort of Serra da Estrela
    ‪27 min drive‬

Room options

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Minibar, in-room safe, desk, soundproofing

Executive Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Single Room

Minibar, in-room safe, desk, soundproofing

Executive Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Double Room

Minibar, in-room safe, desk, soundproofing

Executive Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

Minibar, in-room safe, desk, soundproofing

Executive Suite

  • Sleeps 2
  • 1 Double Bed

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All taxes and fees included in total
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About this property

Puralã - Wool Valley Hotel & SPA

4-star Covilhã hotel with restaurant
A full-service spa, an indoor pool, and an outdoor pool are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a restaurant, a health club, and a bar/lounge.
Puralã - Wool Valley Hotel & SPA offers 100 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Covilhã hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Natura Club Spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, Puralã - Wool Valley Hotel & SPA features an indoor pool and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center and meeting rooms. This family-friendly hotel also offers a health club, a hot tub, and a sauna. Onsite parking is available (surcharge), along with a car charging station.

Puralã - Wool Valley Hotel & SPA has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 8 AM and 10 AM.
Restaurante Piornos - This restaurant specializes in Portuguese cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Ski shuttle nearby
  • Self parking on site (EUR 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante Piornos

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Ski storage
  • Snow sports gear
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains

Full-service spa

  • Aromatherapy
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per day

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 5 per day
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number LUT284/04

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Puralã Wool Valley Hotel Covilha
Turismo da Covilha
Puralã Wool Valley Hotel
Puralã Wool Valley Covilha
Puralã Wool Valley
Puralã Wool Valley Hotel SPA
Purala Wool Valley & Covilha
Puralã Wool Valley Hotel SPA
Puralã - Wool Valley Hotel & SPA Hotel
Puralã - Wool Valley Hotel & SPA Covilhã
Puralã - Wool Valley Hotel & SPA Hotel Covilhã

Puralã - Wool Valley Hotel & SPA Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 82 out of 130 reviews
Rating 8 - Good. 33 out of 130 reviews
Rating 6 - Okay. 6 out of 130 reviews
Rating 4 - Poor. 6 out of 130 reviews
Rating 2 - Terrible. 3 out of 130 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and starts at a good time.
Stayed 1 night in Oct 2024

8/10 Good

Damiao

Liked: Cleanliness, property conditions & facilities
We have stayed at this hotel a few times before overall very nice facilities. Very good upkeep rooms are spacious bathrooms, very modern and quality bed linens cozy however, mattress a bit rigid ,the service is friendly. The dining room staff is not very knowledgable and very green.
Stayed 3 nights in Oct 2024

10/10 Excellent

Natalie

Stayed 4 nights in Jun 2024

10/10 Excellent

Brent

Stayed 4 nights in Jun 2024

8/10 Good

Evgeny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Dylan Owen

Stayed 4 nights in Apr 2024

10/10 Excellent

Amiram

Stayed 1 night in Apr 2024

4/10 Poor

Lawrence

Traveled with family
Disliked: Staff & service, amenities
Nickel and dime you $4 euros for a shower cap or can't use the pool, service for lunch in bar area poor, always had to find server and ask.front desk a little rude during check in. This is my last night here and I am glad to leave but the city is very nice.
Stayed 1 night in Mar 2024

6/10 Okay

Frank

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Moved room 4x during our stay at this hotel due to airconditioning and ventilation. Front desk staff seemed indifferent but did make an effort to help and even upgrade our room. Will be looking at other places to stay next time we are in this area.
Stayed 3 nights in Feb 2024

10/10 Excellent

Livia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Piscina aquecida em temperatura agradavel. Quarto limpo e aconchegante. Pequeno almoço muito bom.
Stayed 2 nights in Nov 2023

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Stayed 1 night in Sep 2023

10/10 Excellent

Amy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel with a fabulous breakfast! A really nice variety of quality foods at breakfast. All of it good. Parking is free and easy to find a spot even though the hotel was busy. Beds were comfortable. We enjoyed staying here and would again!
Stayed 1 night in Sep 2023

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
This Spa Hotel is lovely, with excellent meals, wonderful pools, well appointed rooms and friendly staff.
Stayed 2 nights in Jun 2023

10/10 Excellent

Daniel

Traveled with group
Great value luxury
Fantastic value, luxury feel, great service, fantastic breakfast. Nice pool and steam room. Whilst it’s not the most picturesque location in the Serras, it’s a fanatastic luxurious base.
Stayed 1 night in Apr 2023

10/10 Excellent

Ofer

Stayed 1 night in Oct 2022

10/10 Excellent

Daniel

Stayed 1 night in Sep 2022

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

4/10 Poor

Adalberto, Fort Myers

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
So the reason for my poor with you is that check and staff was very and accommodating to us. I had two rooms for two people each except that was a mistake made with one of the reservations in one room and it only stated there was one person. They made me pay 40 extra Euros For the second person even though I pointed out was the same price as the other room I booked and if I went online that they the hotel room same room was for half price. The customer service sucked. That’s just left a bad taste in our mouths. There are quite a few other options that are nice in town and I will not stay there again even though I do visit quite frequently since I have family in the area.
Stayed 3 nights in Sep 2022

4/10 Poor

Adalberto, Fort Myers

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
So I rated it poorly because of check in staff. I had 2 rooms booked at same time but unfortunately a mistake was made with one of reservations and stated only one person. The staff was very nasty about it and made me pay $40 euros extra even though I showed them that rooms were booked at same time and it was a mistake. And also went on Expedia and showed them the room rate for that same day was half priced. What a nasty handling of this situation. I will NOT stay again ( and I go here twice a year since I have family there) . The rooms were nice and breakfast was very nice. The stay left a terrible taste in our mouths.
Stayed 3 nights in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fantastic. Great rooms, amenities, parking and a great breakfast. Will definitely stay here again and again.
Stayed 1 night in Sep 2019

10/10 Excellent

Haroon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

4/10 Poor

kenia

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

LUIZ FERNANDO

Stayed 2 nights in Oct 2024