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Luna Hotel Serra da Estrela

4.0 star property
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Photo gallery for Luna Hotel Serra da Estrela

Front of property
Restaurant
Lobby
Restaurant
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
$77
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Penhas da Saude, Covilhã, 6200-073
  • University of Beira Interior
    ‪10 min drive‬
  • Praca do Municipio
    ‪11 min drive‬
  • Ski resort of Serra da Estrela
    ‪11 min drive‬

Room options

View all photos for Superior Room

Superior Room | 1 bedroom, minibar, in-room safe, desk

Superior Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Double or Twin Room

1 bedroom, minibar, in-room safe, desk

Classic Double or Twin Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, desk

Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double or Twin Room (Single Use)

1 bedroom, minibar, in-room safe, desk

Classic Double or Twin Room (Single Use)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, desk

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | 1 bedroom, minibar, in-room safe, desk

Comfort Double or Twin Room

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

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About this property

Luna Hotel Serra da Estrela

4-star Covilhã hotel with restaurant
After a day on the slopes, return to Luna Hotel Serra da Estrela to dine at the restaurant, drink at the bar/lounge, and take a dip in an indoor pool. Limited housekeeping is available.
Luna Hotel Serra da Estrela offers 80 accommodations with minibars and safes. Satellite television is provided. Bathrooms include shower/tub combinations.

This Covilhã hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include outdoor tennis courts.

The recreational activities listed below are available either on site or nearby; fees may apply.

Enjoy a swim in the indoor and outdoor swimming pools after a day on the slopes. Conveniences like ski storage and skiing lessons allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

The hotel offers a restaurant and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This ski hotel also offers a children's pool and outdoor tennis courts.

Luna Hotel Serra da Estrela is a smoke-free property.

Luna Hotel Serra da Estrela has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Playground
  • Ski lessons
  • Ski storage

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Elevator

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 70-cm TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 24.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: EUR 24.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Hotel Serra Da Estrela
Luna Serra da Estrela
Serra Da Estrela Hotel
Luna Serra Da Estrela Covilha
Luna Hotel Serra da Estrela Hotel
Luna Hotel Serra da Estrela Covilhã
Luna Hotel Serra da Estrela Hotel Covilhã

Luna Hotel Serra da Estrela Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 112 out of 262 reviews
Rating 8 - Good. 107 out of 262 reviews
Rating 6 - Okay. 29 out of 262 reviews
Rating 4 - Poor. 11 out of 262 reviews
Rating 2 - Terrible. 3 out of 262 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Eamonn

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort

Disappointing and should be a 3 star

On a trip around Spain and Portugal we stayed here for two nights in May, staying only one night in most places we stayed in lots of hotels. In my view this hotel isn’t equal to other 4 Star hotels on this trip, my room was about a 2 star grade and the overall hotel a 3 star. My room was tiny, very dated, no bedside power and a nail used to secure carpet was right in the bathroom doorway and not nice to step on. The overall hotel is very dated and staff were ok at best. My friend had his Expensive GPS “go missing” from his room. I wouldn’t stay here again.
Tiny dated bedroom
Wardrobe
20 year old TV
Bathroom
Stayed 2 nights in May 2025

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for us

A group of cyclists. Staff were very helpful in letting us store the bikes. Great to be able to chill in the pool each afternoon. And i love the work that the hotel does with people if special needs. Keep up the good work.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nic

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night as part of a tour. The location is truly stunning with fabulous views. Hotel was clean and tidy, only downside was the pool looked a bit grimy. Quick and easy check in with efficient helpful staff. Plentiful parking with lots of spaces. I would definitely recommend and stay there again.
Stayed 1 night in Sep 2024

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Quiet rural location.
Stayed 1 night in Sep 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great staff and location

Room was super clean and comfortable. Staff extremely kind and helpful.
Stayed 1 night in May 2024

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for the money

It was a really good stop over on route to Lisbon with great views and staff. Could easy stay longer to experience the mountains. Excellent value for the money
Stayed 1 night in May 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 1 night in Sep 2023

10/10 Excellent

MR Graham

Stayed 5 nights in Sep 2023

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The only reason I chose this hotel was because of the AC but some how the AC only worked certain hours. At night was very hot but no AC. I called front desk many times but no help
Stayed 7 nights in Jul 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Nos tivemos una experiencia excelente. O staff sempre cortes e atencioso. A localizacao foi propositadamente escolhida para nossa facil locomocao. As acomodocaoes e cafe da manha tambem muito bons. Com certeza recomendaremos. Obrigada!
Stayed 1 night in Jul 2023

10/10 Excellent

Marjorie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in a beautiful place

Very nice place and friendly staff. Amazing location with very good Portuguese restaurant close by
Stayed 1 night in Jun 2023

10/10 Excellent

DAVID

Stayed 1 night in May 2023

10/10 Excellent

Alan, BRONX

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the mountains, great breakfast with reserved times, room had a great view
Stayed 1 night in Feb 2023

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very good experience and I recommend...I'm planning to come back
Stayed 1 night in Jan 2023

4/10 Poor

Daniel

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Expensive for what it has to offer! Beware they charge for everything extra including stuff that should it be included for a 4 star hotel. If a visit to the pool is in your mind be ready to pay for a towel, plus charge of 3euros for a swimming robe and also an extra 1.50 for a Swimming cap(bring your own to avoid charge) they are obligated. Also something that is unacceptable for a 4 star property is that they ask for deposit in cash in case none of those are returned back! Will not go back to this property. In my modest opinion this hotel does not deserve a 4 star rating. Extremely disappointed!
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nao é aquele hotel............................................
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay . Staff very friendly and the service was very good
Stayed 2 nights in Dec 2019

10/10 Excellent

Ojana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location in the top of the mountain. Far from the city so if you want to be going to diferente cities this might not be for you. But for nature lovers that want to enjoy the mountains it’s amazing.
Stayed 3 nights in Oct 2019

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel. Very comfortable and clean. The food was excellent. It is a long drive up a twisty road but obviously beautiful views once you reach the top. Not much to do in the area but great for an afternoon overnight. If planning to stay there be sure to drive a little bit further past the hotel up the road to access amazing views.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simpatia do staff. Pequeno almoço com qualidade. Espaços interiores agradáveis.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and large , but not modern.There is a restaurant in the hotel and the staff is nice and helpful.
Stayed 1 night in Jul 2019