Crown Isle Resort and Golf Community

4.0 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Crown Isle Resort and Golf Community

Front of property - evening/night
Balcony view
Suite, 1 Bedroom, Jetted Tub | Premium bedding, individually decorated, individually furnished
Lobby
Suite, 1 Bedroom, Jetted Tub | Living area | LCD TV, fireplace

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Free airport shuttle
  • 24/7 front desk
  • Laundry
  • Room service
  • Parking included

Explore the area

Map
399 Clubhouse Drive, Courtenay, BC, V9N 9G3
  • Crown Isle Resort and Golf Community
    1 min walk
  • Courtenay and District Memorial Outdoor Pool
    4 min drive
  • Courtenay and District Museum and Paleontology Centre
    5 min drive
  • Courtenay, BC (YCA-Courtenay Airpark)
    6 min drive

Room options

Suite, 1 Bedroom, Jetted Tub

  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Suite, 1 King Bed with Sofa bed, Kitchen

  • 349 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Comfort Cabin

  • 560 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

Economy Single Room

  • Golf view
  • Sleeps 2
  • 1 King Bed

Comfort Cabin

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Crown Isle Resort and Golf Community

4-star Courtenay hotel connected to the convention center, steps from Crown Isle Resort and Golf Community
This smoke-free hotel features a golf course, a restaurant, and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a conference center, a business center, and conference space. Housekeeping is available once per stay.
Crown Isle Resort and Golf Community offers 90 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with cable channels. Accommodations at this 4-star hotel have kitchenettes with cookware/dishes/utensils and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Courtenay hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Guests can play rounds at the 18-hole golf course.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crown Isle Resort and Golf Community features a golf course. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This Courtenay hotel also offers a terrace, a vending machine, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Limited complimentary onsite parking is available on a first-come, first-served basis.

Crown Isle Resort and Golf Community is a smoke-free property.

Timber Room Restaurant - Overlooking the golf course and garden, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

Arabic, Danish, English, Filipino, French, Hindi, Italian, Spanish, Ukrainian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Ski shuttle nearby
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Timber Room Restaurant

Things to do

  • 18-hole golf course
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Pro golf lessons
  • Pro golf shop
  • Ski passes

Family friendly

  • In-room kitchenette
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 buildings
  • 2 floors
  • Banquet hall
  • Built in 1998
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Fireplace
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per stay
  • Resort fee: CAD 15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • Newspaper

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crown Isle Community
Crown Isle Community Courtenay
Crown Isle Resort Community
Crown Isle Resort Community Courtenay
Crown Isle Resort Golf Community
Crown Isle Community Courtenay
Crown Isle Resort and Golf Community Hotel
Crown Isle Resort and Golf Community Courtenay
Crown Isle Resort and Golf Community Hotel Courtenay

Crown Isle Resort and Golf Community Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 627 out of 1065 reviews" "
Rating 8 - Good. 304 out of 1065 reviews" "
Rating 6 - Okay. 87 out of 1065 reviews" "
Rating 4 - Poor. 32 out of 1065 reviews" "
Rating 2 - Terrible. 15 out of 1065 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Joshua, Kelowna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit dated but still a very nice property for its age. Wish we had heard about the fireplace not working
Stayed 2 nights in Aug 2024

10/10 Excellent

Heather

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at one of the new cabins and they are just fantastic. Everything you need was there and the patio looking over the golf course was a great way to relax
Stayed 2 nights in Aug 2024

10/10 Excellent

Pamela

Stayed 1 night in Aug 2024

10/10 Excellent

Sandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at Crown Isles Resort a few times and always enjoyed the Villas. Rooms are spacious, well laid out, clean and comfortable. It is located in such a beautiful setting, quiet and relaxing; yet convenient to all amenities.
Stayed 1 night in Aug 2024

10/10 Excellent

elvis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and highly recommend
Stayed 1 night in Aug 2024

8/10 Good

Bennett

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient and local. I found the establishment to be clean and very close to all my family and friends.
Stayed 3 nights in Aug 2024

6/10 Okay

stewart

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No ice machines near room
Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed Edinburgh building. Our suite looks over the golf course. Absolutely beautiful view. The rooms are spacious. The king size was comfortable. Check in was easier than expected. Staff are friendly and accommodating. There were flaws in our stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Chatman

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, perfect golfers getaway
Stayed 2 nights in Aug 2024

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very nice property
Stayed 2 nights in Aug 2024

10/10 Excellent

Yoshiaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is amazing
Stayed 1 night in Aug 2024

8/10 Good

cindy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked the easy check in and the cabin I didn't like that I reserved and paid for a superior room with bathtub etc and instead was given a standard room. The service in the restaurant for breakfast was very unatentive and slow.
Stayed 1 night in Aug 2024

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely find
The room and check in were top notch. Everything was very clean and welcoming. Unfortunately the people above us had very loud children that ran around well past 11pm and we had an early morning checkout so that wasn’t the best night sleep but unruly children aside we would 100% stay again.
Stayed 1 night in Aug 2024

6/10 Okay

Barry

Liked: Cleanliness, staff & service
For someone who has mobility issues, this is not an accessible place to stay. The accessible washroom is located in back of the reception area and was blocked by boxes, the door was heavy and did not have an automatic door opener and it was not user friendly inside for someone with a wheelchair. The cottage was not accessible for wheelchair access and I had to lift my wife in and out every time we went out. 3 high stairs and no railings. The kitchen staff were amazing and did everything they could to make our dining experience better. We phoned twice before our stay to ask how accessible our accommodation was and the explanation was incorrect. We also were told we’d be given a shower bar and were not. It would be so easy to make these cabins accessible. What a shame. Hope it’s rectified
Stayed 4 nights in Aug 2024

10/10 Excellent

Trevor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. King jacuzzi room was top notch quality. Will be coming back again in the near future
Stayed 1 night in Aug 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the Villas and we had an amazing stay. The unit was in a beautiful location amidst nature and the golf course, it was very spacious, quaint and clean and had everything we needed. Great value for the price!! Would definitely come again.
Stayed 3 nights in Aug 2024

10/10 Excellent

jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
good place to stay and play
Stayed 2 nights in Aug 2024

4/10 Poor

Wayne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Needs update and new mattress
The room was ok, a bit dated, the chair was uncomfortable, the dining set was cheap and flimsy, the bed mattress was old and bowed out and needs to be replaced. Did not have a comfortable sleep. The restaurant and golf are great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rosealee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We always enjoy the peace and serenity of the resort and yet are only minutes away from downtown
Stayed 1 night in Aug 2024

10/10 Excellent

Atif Muhammmad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Dale

Business traveler
Liked: Cleanliness, property conditions & facilities
Quiet location, but expensive
Stayed 2 nights in Jul 2024