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Best Western Crossroads Of The Bluffs

2.5 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Best Western Crossroads Of The Bluffs

Lobby sitting area
Exterior
Indoor pool
Suite, 1 King Bed, Non Smoking, Jetted Tub | Private spa tub
Free daily on-the-go breakfast

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
2216 27th Ave, Council Bluffs, IA, 51501
  • Horseshoe Council Bluffs
    17 min walk
  • Mid-America Center
    3 min drive
  • Ameristar Casino Hotel at Council Bluffs
    5 min drive
  • Omaha, NE (OMA-Eppley Field)
    13 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Private spa tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 676 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Mini-refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Pool

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Breakfast included
Pet friendly
Parking included
3.6 out of 5, Good, (1075)
The price is $63
per night
$70 total
includes taxes & fees
Dec 12 - Dec 13
Red Roof Inn & Suites Omaha - Council Bluffs

About this property

Best Western Crossroads Of The Bluffs

Council Bluffs hotel with free breakfast
A fitness center, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include express check-out, free newspapers, and a banquet hall.
Best Western Crossroads Of The Bluffs offers 107 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a vending machine, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Best Western Crossroads Of The Bluffs is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per day, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

BEST WESTERN Crossroads Bluffs
BEST WESTERN Crossroads Hotel Bluffs
Best Western Crossroads Bluffs Hotel Council Bluffs
Best Western Crossroads Bluffs Hotel
Best Western Crossroads Bluffs Council Bluffs
Best Crossroads Of The Bluffs
Best Western Crossroads Of The Bluffs Hotel
Best Western Crossroads Of The Bluffs Council Bluffs
Best Western Crossroads Of The Bluffs Hotel Council Bluffs

Best Western Crossroads Of The Bluffs Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 335 out of 1055 reviews" "
Rating 8 - Good. 355 out of 1055 reviews" "
Rating 6 - Okay. 170 out of 1055 reviews" "
Rating 4 - Poor. 104 out of 1055 reviews" "
Rating 2 - Terrible. 91 out of 1055 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

LILLIAN, BILLINGS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff on checkin.
Stayed 1 night in Aug 2024

6/10 Okay

Chad

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As of aug 24 2024 - The rooms are very dated but they were clean. There was black mold in the shower but everything was well cleaned. Breakfast was great and the service amazing. I wouldn’t stay there again but I’m glad it was available when we needed it. It had a huge pool and pool area and it was well decorated with tables, chars and couches.
Stayed 1 night in Aug 2024

8/10 Good

Melissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Debbie

Business traveler, Traveled with family
Liked: Property conditions & facilities
Your breakfast left a lot to be desired. The food was hard and cold and runny - Biscuits and gravy - The tater tots were like hockey pucks. Seriously, figure it out. Breakfast is the most important meal of the day. The floor in our room was just weird and sticky. The room smelled horribly of disinfectant.
Stayed 1 night in Aug 2024

8/10 Good

Alex, Fort Smith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in this area.
Honestly, when I booked this room I was a bit worried. When I finally arrived I was presently surprised by how wonderful this place is. I would give it 6 or more stars if possible. I was on a road trip for vacation and there is so much to see and do here. Definitely returning to this area and will be staying here when I do. Super happy!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jaymechia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the swimming pool and breakfast
Stayed 2 nights in Aug 2024

4/10 Poor

Jared

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend. The hotel/room wasn't clean. The drawers in the hotel room had leftover trash/clothes from a previous tenant. It was loud and noisy all night from other tenants and outside noise. There are plenty of hotels close in distance to this one that would be far superior.
Stayed 1 night in Aug 2024

8/10 Good

Nathan

Traveled with family
Liked: Cleanliness, staff & service
Rooms were spacious and quiet. The rooms, beds, sheets, and bathrooms were clean. The hallways were a bit dirty and needed vacuumed. Overall as a last resort due to limited vacancy in Omaha, it was ok for the one night we stayed.
Stayed 1 night in Aug 2024

10/10 Excellent

Alejandro, Laval

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Very good pool for kids.
Stayed 1 night in Aug 2024

2/10 Terrible

Keith

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
After a flight cancellation at Omaha airport, this was one of the only available hotels that was available. Way overcharged for what the room was, it was dirty, smelt like smoke, Smelt like mildew
Stayed 1 night in Aug 2024

10/10 Excellent

Troy

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
There was alot of hair in the shower
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfy and quiet. Despite the many people that were also staying in the hotel. Thanks for the hospitality!
Stayed 1 night in Aug 2024

6/10 Okay

Cheryl

Stayed 1 night in May 2024

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was great. Very clean, awesome staff, nice rooms, comfortable beds and nice breakfast.Only complaint was the black out shade in our room didn't close all the way so it let a bunch of sunlight in in the morning which made it to difficult to get some extra sleep.
Stayed 1 night in Jul 2024

8/10 Good

Shelley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Came in late from drive. Staff was discussing some kids on bikes riding by. Concerned me but staff reassured they keep an eye on all cameras on property. Quiet building. Nice choices for breakfast though we did not eat.
Stayed 1 night in Jul 2024

6/10 Okay

Jennifer

Stayed 1 night in Jul 2024

6/10 Okay

Brian, pahrump

Stayed 1 night in Jul 2024

10/10 Excellent

Everlyn

Stayed 1 night in Jul 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and accessible!
Excellent!
Stayed 1 night in Jul 2024

8/10 Good

Kimberly

Stayed 1 night in Jul 2024

2/10 Terrible

Wendy, Evans

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Don't take your shoes off. The whole room was filthy & my feet stuck to the laminate floor. The staff was annoyed my huband wanted to read what he signed. We stayed in a room right by the side entrance and the noise was very loud from the door slamming every 20-30mintes from people coming & going. The sheets had grease smears on the side we didn't see until morning when the covers were pulled farther back. The bedside table drawer handle was broken and hanging on one side. There was a hole in the fabric of the arm chair. Dirt smudges on the shower curtain. This room was nothing like the pictures. If that wasn't enough the semis ran all night in the next parking lot and kept us awake between the door slamming all night. I can't explain how loud this was, I startled awake so many times. We couldn't wait to get out of here. Maybe the other side of the hotel is better, but for us, Never again.
Stayed 1 night in Jul 2024

10/10 Excellent

Brenda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, pool area was wonderful
Stayed 1 night in Jul 2024

8/10 Good

Norman

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024