Ameristar Casino Hotel Council Bluffs

4.0 star property

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Photo gallery for Ameristar Casino Hotel Council Bluffs

3 restaurants, breakfast, lunch, dinner served; American cuisine
Premium bedding, in-room safe, desk, travel crib
Serves lunch and dinner
Exterior
Serves lunch and dinner

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Gym
  • Parking included
  • Breakfast available

Explore the area

Map
2200 River Road, Council Bluffs, IA, 51501
  • Ameristar Casino Hotel at Council Bluffs
    ‪14 min walk‬
  • Mid-America Center
    ‪3 min drive‬
  • Stir Cove
    ‪4 min drive‬
  • Omaha, NE (OMA-Eppley Field)
    ‪12 min drive‬

Room options

Deluxe King

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

Whirlpool Suite Riverview King

  • 420 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Whirlpool Suite King

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Two Queen

  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Riverview 2 Queen

  • 334 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Riverview King

  • 334 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Ameristar Casino Hotel Council Bluffs

4-star Council Bluffs hotel close to Ameristar Casino Hotel at Council Bluffs
3 restaurants, a casino, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a hot tub are onsite. Housekeeping is available on request.
Ameristar Casino Hotel Council Bluffs offers 160 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch plasma televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Council Bluffs hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Ameristar Casino Hotel Council Bluffs provides a hot tub and a fitness center. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This business-friendly hotel also offers a casino, a vending machine, and a front-desk safe. Complimentary self parking is available on site.

Ameristar Casino Hotel Council Bluffs has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11:00 AM.
1853 Bistro & Bar - This café serves breakfast and dinner. Guests can enjoy drinks at the bar.
Amerisports Bar & Grill - This sports bar specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.
Buffet - This buffet restaurant specializes in international cuisine and serves lunch and dinner. Open select days.
Double Down Dogs - This restaurant specializes in American cuisine and serves light fare only. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 20 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • 1853 Bistro & Bar
  • Amerisports Bar & Grill
  • Buffet
  • Double Down Dogs

Things to do

  • Casino
  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: USD 31.50
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 31.50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 20 per person
  • Early check-in fee: USD 31.50 (subject to availability)
  • Late check-out fee: USD 31.50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Ameristar Casino Hotel Council Bluffs Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 458 out of 1004 reviews
Rating 8 - Good. 287 out of 1004 reviews
Rating 6 - Okay. 124 out of 1004 reviews
Rating 4 - Poor. 67 out of 1004 reviews
Rating 2 - Terrible. 68 out of 1004 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Andy

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The first thing I noticed when I walked in was it reaked of cigarette smoke. In the lobby of the hotel. If I had the time, I would have gone somewhere else. The lobby was nowhere near the casino. And it smelled like cigarette smoke everywhere I went. To the one restaurant they had, which was very limiting in menu, in the hallway, even in the hallways to my room. It was disgusting I mentioned it at the front desk and the woman checking me in said it was because of the casino. I don’t stay at hotels to intake other peoples smoke.. There isnt any amount of money that I would pay to stay at this hotel EVER again. . It was miserable.
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2024

10/10 Excellent

lorrie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay
Stayed 1 night in Nov 2024

4/10 Poor

Morgan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Customer service
The hotel was basically empty I showed up 20 minutes before my check-in time. They said the only way they could allow me into my room was if I paid an extra $30 even though the room was ready and the hotel was empty. The front desk crew was very dismissive and were not familiar with the property enough to direct me to my room. The staff could use some training on customer service.
Stayed 2 nights in Nov 2024

4/10 Poor

Steve

Disliked: Property conditions & facilities
They have Gestapo goons who monitor the covered drop off/pickup area. I stopped there and took my bag inside to check-in and took my bag to the room. Before I could get back downstairs to move my car they were already at my door that I had to do that immediately. It couldn’t have been more than 10 minutes including check in. They escorted me down the elevator and outside to make sure that I moved my car. I will NEVER STAY THERE AGAIN. Rooms were badly in need of redecorating. Pathetic excuse for a hotel. I never spent a dime in their casino either. DON’t STAY HERE!!!!
Stayed 2 nights in Nov 2024

8/10 Good

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Debra

Liked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Christopher

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Checking in was sloppily performed by a young lady that was rude and unprofessional.
Stayed 2 nights in Oct 2024

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, amenities
Good food, clean rooms, customer service...eehhh
Stayed 1 night in Nov 2024

10/10 Excellent

Leroy

Stayed 1 night in Oct 2024

10/10 Excellent

Rose Ella

Traveled with family
Stayed 1 night in Nov 2024

6/10 Okay

Jason

Stayed 1 night in Aug 2024

8/10 Good

Raymond

Stayed 1 night in Nov 2024

10/10 Excellent

Karl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of parking
Stayed 1 night in Nov 2024

6/10 Okay

Cheryl

Traveled with group, Traveled with family
Disliked: Staff & service, property conditions & facilities
Beds were too hard and pillows too soft, could not get to sleep and woke up with neck hurting. Tv didn’t work, and lamp didn’t work.
Stayed 1 night in Nov 2024

10/10 Excellent

Ellen, Laramie

Traveled with partner
Liked: Staff & service, property conditions & facilities
Drinks should be for ALL gamblers not just card holders AND I should be able to take a cup of water place to place.
Stayed 1 night in Nov 2024

10/10 Excellent

Courtney

Stayed 1 night in Nov 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Cherie

Traveled with family
Stayed 1 night in Nov 2024

8/10 Good

Scot

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Marshall

Liked: Cleanliness
Stayed 1 night in Nov 2024

4/10 Poor

Christopher

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We stayed the night and as we get into our room there were boot prints on the floor, bobbie pins on the floor, wrapping paper under the bed, dirty towels under the bathroom vanity. Then the next morning we get up to shower and leave and there was no water. Called the front desk, the lady was super nice, but had no answers or solutions to the no water issue. I understand things happen but then coming out of the room thr maid staff were knocking on doors to clean the room, WHAT!!! Theres no water how are they cleaning. Still no reimbursement or anything offered for the inconvenience. Upper management should have been there to help their staff and to help answer questions of the guests as well as the workers. But again nothing. Definitely not worth the $159 for one night and the 6.5 hour drive home with no shower after a funeral.
Stayed 1 night in Nov 2024

6/10 Okay

Luis

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Terry

Liked: Property conditions & facilities
great stay only one issue. bath room toilet outdated for seniors to low and no handle rails to help get up or down
Stayed 1 night in Oct 2024