Conrad Macao

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Conrad Macao

Interior
Pool
Interior detail
Exterior
5 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Parking included
    Parking included
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Air conditioning
    Air conditioning

Explore the area

Map
The Londoner Macao, Estrada do lstmo. s/n, Cotai
  • The Londoner Macao Casino
    1 min walk
  • Venetian Macao Casino
    2 min walk
  • Hard Rock Casino
    5 min walk
  • Macau (MFM-Macau Intl.)
    12 min drive

Room options

Premier Suite, 1 King Bed, View (Eiffel Tower)

  • 1679 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, View (Eiffel Tower)

  • 560 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Queen Bed, View (Eiffel Tower)

  • 560 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

King Deluxe Suite

  • 1119 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Queen Bed, Non Smoking

  • 1119 sq ft
  • Sleeps 3
  • 1 Queen Bed

King Premier Suite

  • 1679 sq ft
  • Sleeps 3
  • 1 King Bed

Suite

  • 1119 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Queen Bed, Non Smoking

  • 840 sq ft
  • Sleeps 3
  • 1 Queen Bed

Presidential Suite, 1 King Bed

  • 2799 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Non Smoking

  • 560 sq ft
  • Sleeps 3
  • 1 Queen Bed

King Deluxe Room

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms

  • 3208 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 King Bed

Similar properties

About this property

Conrad Macao

5-star Cotai hotel connected to a shopping center, steps from Venetian Macao Casino
Along with 5 restaurants, this hotel has a full-service spa and a health club. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a sauna, a conference center, and spa services.
Conrad Macao offers 659 shared accommodations with air conditioning, minibars, and laptop-compatible safes. LED televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Cotai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Bodhi Spa. Services include massages.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Conrad Macao features a health club and a sauna. Dining is available at one of the hotel's 5 restaurants. This 5-star property offers access to a business center and 48 meeting rooms.

Wired and wireless Internet access is complimentary. Event facilities measuring 62100 square feet (5769 square meters) include a conference center. This luxury hotel also offers spa services, gift shops/newsstands, and tour/ticket assistance. A roundtrip airport shuttle at scheduled times and a ferry terminal shuttle are complimentary for guests. Onsite covered self parking is complimentary.

Conrad Macao has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 1:00 PM and on weekends between 7:00 AM and 1:00 PM.
Churchill's Table - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
North Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open 24 hours. Open daily.
Crystal Jade - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open 24 hours. Open daily.
The Huaiyang Garden - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.
The Conservatory - This restaurant specializes in international cuisine and serves brunch, lunch, and dinner. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 11:00 AM to 9:00 PM at scheduled times
  • Free ferry terminal shuttle
  • Free covered self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 1:00 PM on weekdays and 7:00 AM to 1:00 PM on weekends; MOP 305.80 per person
  • 5 restaurants

Restaurants on site

  • Churchill's Table
  • Crystal Jade
  • North Palace
  • The Conservatory
  • The Huaiyang Garden

Things to do

  • Evening entertainment
  • Full-service spa
  • Health club
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Dining table
  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 48 meeting rooms
  • Business center
  • Conference center (62,100 square feet of space)

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 35 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Shared accommodations

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MOP 402.5 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MOP 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MOP 305.8 per person
  • Rollaway bed fee: MOP 402.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Conrad Cotai Central
Conrad Macao
Conrad Macao Cotai Central
Conrad Macao Hotel
Conrad Macao Hotel Cotai Central
Macao Conrad
Macao Cotai Central
Conrad Macao Cotai Central Hotel
Conrad Macao Central Hotel
Conrad Macao Central
Conrad Macao Hotel
Conrad Macao Cotai
Conrad Macao Hotel Cotai
Conrad Macao Cotai Strip
Conrad Macao Cotai Central

Conrad Macao Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 737 out of 1020 reviews" "
Rating 8 - Good. 240 out of 1020 reviews" "
Rating 6 - Okay. 28 out of 1020 reviews" "
Rating 4 - Poor. 5 out of 1020 reviews" "
Rating 2 - Terrible. 10 out of 1020 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jienki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very informative and helpful. Location was wonderful as it had easy access to everywhere.
Stayed 3 nights in Aug 2024

10/10 Excellent

Shin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

lim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All hotel staff from front desk personnel to housekeeping team are very professional.
Stayed 3 nights in Jun 2024

10/10 Excellent

JAYKIE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!
Stayed 3 nights in May 2024

10/10 Excellent

Xiaomei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shout out to staff Jennie. She’s da best!

10/10 Excellent

Maggie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, and the service was excellent. The room was big and clean; the bathtub was especially impressive. My boyfriend and I had a wonderful 3D2N stay in Conrad Macao, and we hope to stay here again for our next Macau trip.
Stayed 2 nights in Mar 2024

10/10 Excellent

STANLEY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and excellent service!!!
Stayed 3 nights in Mar 2024

8/10 Good

Bing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just another Vegas
it's in the center of the Cotai so it's full of tourist.
Stayed 1 night in Feb 2024

10/10 Excellent

LEUNG

Stayed 2 nights in Jan 2024

8/10 Good

Chi Kee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Macau 2023
Weekend away in Macau. Hotel was good. Staff very polite. Rooms need modernising.
Stayed 2 nights in Dec 2023

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall it was a comfortable stay. Service could improve much more by delivering the room on time as promised.
Stayed 2 nights in Dec 2023

10/10 Excellent

Weidong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect.
Stayed 2 nights in Nov 2023

8/10 Good

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for 2 nights. Vincent who checked us in was very helpful as our room was not ready. He knew we were eating at Churchill's and came to let us know our room was ready. He also checked us out!
Stayed 2 nights in Oct 2023

6/10 Okay

CHUN HEI

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
1. Front desk staff attempted to charge me full room rate although I've paid via Expedia. 2. All the shampoo, bath soap, conditioner, and body lotion in room are provided in refillable bottles instead of brand new small bottles. The body lotion bottle was even empty which obviously someone miss to refill it. 3. Breakfast at Churchill is a mess. At first front desk staff failed to inform me about breakfast details when I checked in although it is booked via Expedia. Luckily I remember I have booked the breakfast and manage to call the CS staff later on to secure a booking time. However, even though I show up on time in front of the restaurant receiption, I still need to queue for more than 20 minutes before I can sit in, and it was a weekday.
Stayed 1 night in Jul 2023

10/10 Excellent

LIU

Stayed 2 nights in Aug 2023

10/10 Excellent

Sushil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! The rooms are spacious and large. The staff are incredible. We were escorted personally to our elevators when checking in and escorted directly to the shuttle area.
Stayed 1 night in Aug 2023

10/10 Excellent

Kwok Sum Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious & cozy room
Stayed 1 night in Jun 2023

8/10 Good

David

Stayed 2 nights in Jun 2023

10/10 Excellent

William H

Stayed 2 nights in May 2023

8/10 Good

Marcel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful stay. We liked the room, the staff, the facilities, shopping… It was perfect.
Stayed 1 night in Aug 2022

10/10 Excellent

danhua

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2022

10/10 Excellent

Mio Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staycation memories!!!
It was a wonderful stay with nice front desk agent named Lee who got a very detailed mind. So professional!
Stayed 2 nights in Dec 2021