This smoke-free hotel features 3 restaurants, an outdoor pool, and 2 bars/lounges. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle, and a free casino shuttle. Additionally, a fitness center, a snack bar/deli, and a sauna are onsite.
City of Dreams - Morpheus offers 772 air-conditioned accommodations with free minibar items and safes. 42-inch flat-screen televisions come with cable channels.
Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Cotai hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to an outdoor pool, City of Dreams - Morpheus provides a sauna and a fitness center. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.
Business-related amenities at this 5-star property consist of a business center and limo/town car service. This luxury hotel also offers spa services, tour/ticket assistance, and concierge services. An area shuttle within 20 kilometers and a casino shuttle are complimentary for guests. Complimentary self parking and valet parking are available on site.
City of Dreams - Morpheus is a smoke-free property.
Yi - 天頤 - This fine-dining restaurant specializes in Chinese cuisine and serves dinner only. Reservations are required.
Alain Ducasse-杜卡斯餐廳 - This fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open select days.
L’ ATTITUDE-風雅廚餐廳 - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Morpheus Lounge-摩珀斯酒廊 - This bar specializes in international cuisine and serves light fare only. Open select days.
L’ ATTITUDE Bar-風雅廚酒吧 - This bar serves light fare only. Happy hour is offered. Open select days.
24-hour room service is available.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
Chinese (Cantonese), Chinese (Mandarin), English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free area shuttle up to 20 km
Free casino shuttle
Free ferry terminal shuttle
Limo/town car service
Free self parking on site
Free valet parking on site
Food and drink
2 bars/lounges
3 restaurants
Snack bar/deli
Restaurants on site
Alain Ducasse-杜卡斯餐廳
L’ ATTITUDE Bar-風雅廚酒吧
L’ ATTITUDE-風雅廚餐廳
Morpheus Lounge-摩珀斯酒廊
Yi - 天頤
Things to do
Gym
Outdoor pool
Sauna
Steam room
Family friendly
Free area shuttle
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Turndown service
Business services
Business center
Spa
Massage
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
Built in 2018
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Towels provided
Entertainment
42-inch flat-screen TV with cable channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Free stocked minibar
More
Air conditioning
Desk
Iron/ironing board
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 10:00 AM to 8:00 PM
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Property is also known as
City Dreams Morpheus Hotel Cotai
City Dreams Morpheus Hotel
City Dreams Morpheus Cotai
City Of Dreams Morpheus Cotai
City of Dreams - Morpheus Hotel
City of Dreams - Morpheus Cotai
City of Dreams - Morpheus Hotel Cotai
City of Dreams - Morpheus Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Absolutely stunning hotel.
Future feel.
Stunning design
Great value for money
Complimentary mini bar
Exemplary service
Can not fault
Note- gym opening hours 10-8, pool unavailable as part of our stay which was disappointing but could use sister pool
Be advised to access Macau via contains water jet not turbo jet. Much newer boat and ferry terminal and much closer to hotel
Very well customer service felt very welcome as from
Check in.
One problem is the carparking. We couldnt find the lift up to the hotel and there are renovation happening in the carpark area but not enough signage.
1. room cleanliness below expectation, some biscuit debris left on sofa. 2. the switch of the water tap on bathtub was broken but fixed by technician after request. 3. The wires for maintenance work of the outside of the window keep knocking the window since early morning. 4. Taxi stand was occupied by the hotel owned cars all the time and we have to go to another side, the main entrance of C.O.D. to get a taxi. 5. Art gallery was not opened to the public but seems didn't see any notice when search for booking. Only know that when trying to get to that floor. Very disappointed.
Exceptional in all respects! The staff member (Alex) who checked us in was super courteous and helpful, and even walked us to our room and demonstrated all the features in the room. And what a spectacular room it was! Spacious and super clean, with all kinds of bells and whistles, and a great view. Bed was very comfortable and we really enjoyed the rain shower. Hermes toiletries were another nice touch. Enjoyed a delicious meal at the Voyages by Alain Ducasse restaurant, with great service as well. Also, the hotel lobby is stunning and truly one of a kind. We will definitely stay here again!
front desk customer service is poor. Staff is untrained, very slow in processing check-in, unable to converse in English. Only can speak Mandarin. Work to the rule and insists on 3pm check- in, even though prior request is made and room is already ready. The front desk manager came to the rescue and able to check us in at 12:15pm. Have requested morning newspaper. It never came!
Hotel hardware is gorgeous, but the entry hall and reception area has no seating provisions, which made it even more annoying and inconvenient for the elderly check in guests.
The only good experience we had is the Chinese restaurant Yi, where food is fantastic and service is excellent. overall, the high room rates is undeserving as compared to other Cotai luxury hotels. Room size is not even as big as Wynn Palace and Venetian.